Winn Group Reviews

Very well spoken and direct

adam was very helpful 10/10 service

Fantastic help!!!! From Faye Cassidy

Stephen was great very supportive and helpful after a stressful day.

Summer was very helpful today, she listened to our situation and concerns, and gave us time to think. Summer returned our call as promised, it’s due to Summer’s initial introduction and professionalism that we decided to go ahead and instruct Winns Solicitors

Great communication everything was said clearly and she ensured I understood everything that was going on with my case

Great response and the willingness to address your needs

James groves is the man made the whole process easy went through every step to make sure that everything was clear thank u James top man

Excellent help from Keith, was very helpful and patient. Need more people like him, top man was a pleasure doing business

Sorted out my no fault accident very quickly including repairer and vehicle hire company.

Very, very helpful, clear, polite and understanding. Samantha is an absolute angel.

Very helpful and friendly on the phone to help with my injury claim

Very helpful and reassuring

I have got the help i needed, and everything has been made clear for me.

Cindy who has been handling my car damage claim has been nothing but helpful, always happy to take my call and answer any questions. Cindy has done everything she could to deal with my claim efficiently and professionally, she has been very compassionate since the start. Always kept me updated and was patient with me whilst I gathered documents and evidence. Her team are Lovley too as I have spoken with a few of them who have also been extremely helpful.

After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were dealing with this claim I went abroad shortly after the accident so all communications conducted regarding the Van hire were done over the phone Early August I accepted a settlement figure on my van which was beyond economical repair and gave bank details for the sum to be paid Countless phone calls later and still no payment When I eventually accessed TouchPoint I could see many emails going backwards and forwards between Winns Claim Handler and Third Party Insurers In September Third Party Insurers stated they would no longer be liable for Van Hire Costs as they had not received my bank details This debacle carried on till early November when we eventually received payment and returned the hired Van As far as I was concerned matter closed But no in June 2024 a year after the accident Winns issued Court Order for Van Hire Costs of £42000 yes you have read that correctly Emails from Client Services we’re in my opinion quite intimidating and caused me and my wife sleepless nights and extreme stress having never been to Court in my life before Luckily when the Legal Department took over we were allocated a new file handler Megan David who worked tirelessly on my behalf to achieve an out of Court Settlement and last week 2 weeks before I was due to go to Court and 2 years after the accident this was achieved It’s a great pity that those dealing with this in the first instance were not as efficient and good at their job as Megan She never failed to answer emails or ring to help put my mind at rest so although I will make sure if I ever have another accident I am talking to my insurance company an not Winns I would like to thank Megan and she would rate 5 stars if I was just reviewing her and not the Company as a whole

Winn Solicitors have been excellent in handling my car accident case. From the start, they’ve been quick, efficient, and very responsive to all my questions. My claim handler, Alice Gray, has been incredibly professional, always keeping me updated and making the whole process smooth and stress-free. I really appreciate how clear and supportive she has been throughout. I’d definitely recommend Winn Solicitors to anyone needing legal help after an accident. Great service from a reliable team!

All great except having to pay the vat element of claim even when it’s not my faukt

Very Good and efficient communication, reasonable steps and guidance regarding paper work.