10 months ago
So helpful and and tok a great load of worry away
10 months ago
had an excellent experience, Scott Castelow from winnsolicitors was incredibly professional, knowledgeable, and patient throughout the entire process. He was always quick to respond and explained e... See more
10 months ago
First time going through this, and the communication from Esther was great and clear, and she was very patient
10 months ago
Summer was very patient with me regarding the sensible situation that my members of family were involved.
James Foster has been exceptionally helpful in helping me through the progress of my no win, no fee motor insurance claim. Everything was explained to me clearly and professionally and in a very pleasant and helpful manner. I am very satisfied and grateful for all the help, advice and service James Foster is providing in helping assist with my motor claim.
Friendly super helpful service
Caileigh was polite understanding and professional she took her time to answer all my enquiries and even had the patience to repeat everything when I couldn't hear her!
It was very efficient, I reported the accident and the hire car was delivered the next day. Staff were very friendly, especially Esther!!
Very helpful and knowledgable
This Handler was.Fantastic 100 stars if I could.
Prompt attention
Annie was extremely helpful and friendly. Made everything clear and understandable and made sure I was following what the process was.
Liam Sedman was the only one at Winn that gave me confidence the matter was being dealt with and we were/are an important customer.
David Whenray has been dealing with my case after my car accident. David quickly responds to my queries chases up and provides me with updates and has been really helpful and supportive so far in getting me my claim completed
Got my situation handled instantly! Got a car replacement and was able to do the minimum things after the accident while i waited for my car repaired.
Emma Griggs was very helpful and patient when dealing with my claim. Thank you C Naughton
The lady I spoke to was extremely helpful and very professional. It made the whole experience of talking through the Accident much less stressful. Many thanks Amanda.
Joshua Cohen made and is making this situation so easy for me I'm absolutely devastated by what has happened to my van that Ive had for 4 weeks his help is second to none fantastic service. Thanks Joshua
Very help full thank
Amazing service from Joshua Cohen! He really took his time to fully help me understand everything in detail!
Phoned Winn group spoke to Ben McCarthy who was very helpful
The service was very polit to me and the person was explaining of service how did it happen and why did it happen i have enjoyed talking to her 😀 every thing is good know.
Very efficient and professional
So far, the customer service has been excellent—quick to answer calls and helpful with every query. They really put your mind at ease with their clear and reassuring support.
Based on analysis of 10 reviews rated 1-2 stars for Winn Group
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
“If I do not receive a satisfactory response within 14 days, I will escalate this matter to the Legal Ombudsman and co...”
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
“Would not recommend at all after having to deal with someone hitting my car and leaving the scene and it being my fir...”
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Winn Group, operating under the brand name Winn Solicitors, specializes in providing legal assistance for individuals seeking compensation following non-fault accidents. The company focuses on various types of personal injury claims, including those arising from road traffic incidents, workplace accidents, and injuries that occur in public places. Winn Solicitors operates on a no win, no fee basis, which allows clients to pursue their claims without upfront financial risk. Targeting individuals who have experienced accidents that were not their fault, Winn Solicitors offers a comprehensive service that includes arranging vehicle repairs, providing replacement vehicles, and facilitating rapid medical assessments. The company is dedicated to guiding clients through the claims process with support available 24/7, ensuring that they receive the appropriate compensation for their injuries and associated losses.
Winn Group receives overwhelmingly positive feedback from customers, with many praising the helpfulness and professionalism of the staff. Reviewers consistently highlight the excellent communication and support provided throughout the claims process, noting that representatives like Scott Castelow and Esther are particularly knowledgeable and patient. Consumers appreciate the seamless experience, especially during stressful situations following accidents, with many feeling reassured and well cared for. However, a small number of reviews express dissatisfaction, mentioning issues related to the company and vehicle hire after incidents. Despite these minor complaints, the overall sentiment remains highly favorable, reflecting a strong commitment to customer service and satisfaction.
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