The help I received was first class
The help I received was first class, Everything was fully explained.

10 months ago
So helpful and and tok a great load of worry away
10 months ago
had an excellent experience, Scott Castelow from winnsolicitors was incredibly professional, knowledgeable, and patient throughout the entire process. He was always quick to respond and explained e... See more
10 months ago
First time going through this, and the communication from Esther was great and clear, and she was very patient
10 months ago
Summer was very patient with me regarding the sensible situation that my members of family were involved.
The help I received was first class, Everything was fully explained.
Really expedite in their service sorting my car crash insurance cliam
Kyle Thompson has been very helpful in dealing with a claim for a fleet vehicle. He responds promptly and always answers questions fully. Very happy with the servide
My experience so far is slow due to carelessness of white van drivers. however winn solicitor are dealing with it. Thank you Liam for taking this difficult tasks.
Good experience ,very good
So far Exelent
I rate the conversation with James Foster very positively, friendly and professional customer service, I recommend
Great support, top client care when needed.
Very helpful instructions were made very clear, which made the process easy.
Mary Ajayi was very polite and spoke with a great manner explaining everything in details. which left our experience well worth it, after a disaster morning we have had. Thank you Mary for your great customer service and also answering all questions which we understood.
Spoke with Esther today regarding a question I had about my claim. She was really friendly and polite and was able to help me on the phone straight away. 5*
Very professional help with a lot of patience and understanding.
good person who helped out with good service thank you 🤩
Emma was very helpful and kept the call calm while i was abit emotional re-going over the events. Anything i was unsure on Emma explained to make sure i understood. Thank you for your help with processing this.
Contacted promptly, delt with very efficiently and easily for me to understand each precess of the claim and what I need to explained. Very helpful and supportive
Helpfull Service
Sadie was clear about what was going on with the claim. I hung around on the phone while waiting for admin to be done, I would have appreciated being called back rather than 20 minutes of hanging on with awful music. Sadie very kindly muted it once I pointed it out but I endured it for a long time. Sadie was very professional and knowledgeable.
The person I spoke to Annie was excellent. Guided me through everything and was knowledgable and easy to talk to. She provided best service ever !
Steve was very clear and really helpful throughout the full process, explained everything step by step and made me feel at ease, highly recommend
Mary was very helpful and clear with relating information.
Based on analysis of 10 reviews rated 1-2 stars for Winn Group
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
“If I do not receive a satisfactory response within 14 days, I will escalate this matter to the Legal Ombudsman and co...”
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
“Would not recommend at all after having to deal with someone hitting my car and leaving the scene and it being my fir...”
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Winn Group, operating under the brand name Winn Solicitors, specializes in providing legal assistance for individuals seeking compensation following non-fault accidents. The company focuses on various types of personal injury claims, including those arising from road traffic incidents, workplace accidents, and injuries that occur in public places. Winn Solicitors operates on a no win, no fee basis, which allows clients to pursue their claims without upfront financial risk. Targeting individuals who have experienced accidents that were not their fault, Winn Solicitors offers a comprehensive service that includes arranging vehicle repairs, providing replacement vehicles, and facilitating rapid medical assessments. The company is dedicated to guiding clients through the claims process with support available 24/7, ensuring that they receive the appropriate compensation for their injuries and associated losses.
Winn Group receives overwhelmingly positive feedback from customers, with many praising the helpfulness and professionalism of the staff. Reviewers consistently highlight the excellent communication and support provided throughout the claims process, noting that representatives like Scott Castelow and Esther are particularly knowledgeable and patient. Consumers appreciate the seamless experience, especially during stressful situations following accidents, with many feeling reassured and well cared for. However, a small number of reviews express dissatisfaction, mentioning issues related to the company and vehicle hire after incidents. Despite these minor complaints, the overall sentiment remains highly favorable, reflecting a strong commitment to customer service and satisfaction.
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