Very helpful
Very helpful, and reassuring

10 months ago
So helpful and and tok a great load of worry away
10 months ago
had an excellent experience, Scott Castelow from winnsolicitors was incredibly professional, knowledgeable, and patient throughout the entire process. He was always quick to respond and explained e... See more
10 months ago
First time going through this, and the communication from Esther was great and clear, and she was very patient
10 months ago
Summer was very patient with me regarding the sensible situation that my members of family were involved.
Very helpful, and reassuring
Very good solicitor
James Foster who dealt with my claim was extremely helpful! Got it sorted when I felt like it couldn’t be
Great clear prompt service a+
Jason was helpful, and really enthusiastic about his job role.
Adam Ramsay was very very helpful and filled all the forms.He was invaluable assistance in filing my forms related to the car accident.Thank you
The whole process from start to finish has been superb, Kyle Thompson the person dealing with my case fully explained the process and guided me through every step. Any questions I asked were answered in a timely manner and I was kept fully abreast of the timescales regarding the return of my vehicle. First class service.
⭐️⭐️⭐️⭐️⭐️ I’ve had great support so far with my case. Ms Summer has been helpful, clear in communication, and professional throughout. I feel confident knowing my claim is being handled properly. Thank you for your ongoing efforts. Thank you for your hard work and dedication. I would definitely recommend your services to others looking for reliable and compassionate legal support.
Jason was a big help in explaining the 9 documents I was obliged to sign. He put my mind at ease. It's been many years since I had to make a claim, so needed to make sure all was good.
I'm pleased to write that the claim initiation process was seamless and straight forward. James was thoroughly professional given I was relaying information on behalf of a claimant. Immediately after an accident is a chaotic time, even being in the industry was tempting to just throw information in, James was brilliant in his ability to keep things calm, guide us through step by step and get the claim logged. Comparable to a call I had with my own insurers not long ago, this was a far better experience. Fantastic.
Darren gave me confidence by his obvious understanding of the circumstances of my car accident and the clarity with which he explained how my case would be managed. I felt I was in safe hands.
Very good and first service
Excellent response time. Professional and well updated. Good and quick communication skills
Ben was excellent
My first impressions are excellent and the team has been quick and professional so far
Kyle is doing a fantastic job dealing with my claim
Very good and attentive service especially from Faye Cassidy . As soon as we had spoken to her things moved forward very quickly. A helpful courteous company who were very patient with my partner who has hearing difficulties.
Diane was very helpful, knowledgeable and patient with me. Thank you for going through all the details and providing me the information I asked for.
very good thank you
Esther was effective and helpful with my queries.
Based on analysis of 10 reviews rated 1-2 stars for Winn Group
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
“If I do not receive a satisfactory response within 14 days, I will escalate this matter to the Legal Ombudsman and co...”
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
“Would not recommend at all after having to deal with someone hitting my car and leaving the scene and it being my fir...”
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Winn Group, operating under the brand name Winn Solicitors, specializes in providing legal assistance for individuals seeking compensation following non-fault accidents. The company focuses on various types of personal injury claims, including those arising from road traffic incidents, workplace accidents, and injuries that occur in public places. Winn Solicitors operates on a no win, no fee basis, which allows clients to pursue their claims without upfront financial risk. Targeting individuals who have experienced accidents that were not their fault, Winn Solicitors offers a comprehensive service that includes arranging vehicle repairs, providing replacement vehicles, and facilitating rapid medical assessments. The company is dedicated to guiding clients through the claims process with support available 24/7, ensuring that they receive the appropriate compensation for their injuries and associated losses.
Winn Group receives overwhelmingly positive feedback from customers, with many praising the helpfulness and professionalism of the staff. Reviewers consistently highlight the excellent communication and support provided throughout the claims process, noting that representatives like Scott Castelow and Esther are particularly knowledgeable and patient. Consumers appreciate the seamless experience, especially during stressful situations following accidents, with many feeling reassured and well cared for. However, a small number of reviews express dissatisfaction, mentioning issues related to the company and vehicle hire after incidents. Despite these minor complaints, the overall sentiment remains highly favorable, reflecting a strong commitment to customer service and satisfaction.
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