Thanks for quick action
Thanks for quick action

10 months ago
So helpful and and tok a great load of worry away
10 months ago
had an excellent experience, Scott Castelow from winnsolicitors was incredibly professional, knowledgeable, and patient throughout the entire process. He was always quick to respond and explained e... See more
10 months ago
First time going through this, and the communication from Esther was great and clear, and she was very patient
10 months ago
Summer was very patient with me regarding the sensible situation that my members of family were involved.
Thanks for quick action
ANTONY I'm very thankful about your service
Winn group was fantastic in dealing with my claim even though I was a mess due to the car accident they still was able to help me through it. My anxiety was affected badly but Simona Hasan was fantastic. I completely recommend Simona as I was emotional mess and she understood everything and believed in me even though we didn’t have the evidence till the next day that proved my innocence. Kind regards Emma (Kia Sorrento)
Ben was so helpful. Really happy. Even had a laugh with him. Very satisfied
JamesHarbour was patient and reassuring. He seemed to understand my distress. He outlined clear steps in the process. I am very grateful for his kindness.
I have just had a great experience with this company after my car was shunted from behind. Chris Devine contacted me very promptly to discuss my preferences for getting my car collected, repaired and returned. He responded efficiently to all my communication and answered all my questions and requests. Great service and thank you especially to Chris.
My case was handled very professionally and was a simple process thanks to the works of Emma Griggs. Thank you
Mary helped to put me at ease and was very calming in a stressful situation. She was incredibly helpful and took the time to explain everything and answer my questions.
Those who took the call were helpful, explained things well. Seemed we had to wait a while when on the call for your staff to get further details.
Fantastic service received throughout the whole journey. Very helpful and didn’t mind explaining points several times. Very prompt with replying to emails and sending out correspondence.
Ver clear information polite and helpful my claims handler Esther was a great help
Well explained
The young lady ( Summer ). Was very helpful and polite patient and understanding. Brilliant.
Well explained easy to follow, very nice person to deal with made me feel very comfortable
Sadie Mark Callum and Connor were very professional helpful and patient . Had lot of time for me and explained in simple terms There was no legal jargon to confuse me.
Polite helpful and I know I kept interrupting but she didn't mind I was just anxious and shocked at what had occurred. Explained everything with ease and empathy
Today I spoke with Esther have little problem. Esther sorted that for me. Great service 😊 Esther very pleasant 😊
I had a great experience with WIN Solicitors thanks to Mary.She was incredibly professional,friendly,and always kept me updated throughout the entire process.Mary made everything clear and easy to understand, I truly felt like I was in good hands. Her support and attention to detail were outstanding. Highly recommend both Mary and WIN Solicitors!
Very helpful! Darren made everything clear and supported me with my claim. He made things very easy and was efficient in doing so.
The caller, sorry I don't remember her name, was very professional, concise and thorough. Very straightforward
Based on analysis of 10 reviews rated 1-2 stars for Winn Group
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
“If I do not receive a satisfactory response within 14 days, I will escalate this matter to the Legal Ombudsman and co...”
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
“Would not recommend at all after having to deal with someone hitting my car and leaving the scene and it being my fir...”
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Winn Group, operating under the brand name Winn Solicitors, specializes in providing legal assistance for individuals seeking compensation following non-fault accidents. The company focuses on various types of personal injury claims, including those arising from road traffic incidents, workplace accidents, and injuries that occur in public places. Winn Solicitors operates on a no win, no fee basis, which allows clients to pursue their claims without upfront financial risk. Targeting individuals who have experienced accidents that were not their fault, Winn Solicitors offers a comprehensive service that includes arranging vehicle repairs, providing replacement vehicles, and facilitating rapid medical assessments. The company is dedicated to guiding clients through the claims process with support available 24/7, ensuring that they receive the appropriate compensation for their injuries and associated losses.
Winn Group receives overwhelmingly positive feedback from customers, with many praising the helpfulness and professionalism of the staff. Reviewers consistently highlight the excellent communication and support provided throughout the claims process, noting that representatives like Scott Castelow and Esther are particularly knowledgeable and patient. Consumers appreciate the seamless experience, especially during stressful situations following accidents, with many feeling reassured and well cared for. However, a small number of reviews express dissatisfaction, mentioning issues related to the company and vehicle hire after incidents. Despite these minor complaints, the overall sentiment remains highly favorable, reflecting a strong commitment to customer service and satisfaction.
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