White Stores - The Outdoor Living Store Reviews

Prompt delivery of a quality product

Just wonderful service in store at the Wickford branch from Lolu. He was really attentive and showed real professionalism. Our products were delivered on time and packaged really well. The parasol was great quality and we’re extremely pleased all round. Thank you again. Mike & Lyn

Messed me around, didn’t deliver the furniture then finally refunded me when I didn’t want a refund. The furniture is now over £100 more expensive.

Excellent, attentive service / able to view and sit on the selected furniture. On time delivery. Overall, a very good service.

We ordered our 8 seater table and chairs but forgot to order the same make lazy Susan at the time. It was a simple as any other order we have completed just went on line placed the order and within a few days it was with us. What a difference it make to the table makes life so much easier when entertaining people.

We recently took delivery of some outdoor garden furniture, which we are very pleased with. Unfortunately one very small but important part was missing. I called customer services and spoke with Rhea F. Rhea was extremely helpful and efficient, and very polite on the phone. The missing part was identified and she immediately raised an order for a replacement to be delivered and confirmed everything by email. Thank you Rhea

Great advice and delivery on point

Good strong product. Lovely design

The product is fantastic. It is very easy to install. The size I need I could only find at White Stores.

Fitting team very professional straight in and out thanks to them.

The store is very well laid out, with a great variety of furniture to choose from . The instore service was very good. The process of payment to delivery went very smoothly.

Good buying, delivery and product (so far) experience, would use again

Having seen a few friends' cantilever parasols, we thought it was time to replace our old wooden parasol. This one fitted the bill perfectly as it is oblong, which suited our patio best. Having read the reviews, I purchased this, and was not disappointed. It is a very well made parasol, it feels really robust, and is so easy to put up, angle or turn through 360 degrees. Plus it comes with a really good cover, whichis easy to fit. Purchased just in time for the 3rd heatwave so far this summer, which was probably means now we've got it, it will be the last!

Well packed delivery fast and friendly they brought the packed furniture through to the garden very helpful. Easy to assemble very pleased with the furniture. Thank you 😊

Super customer service and my Pergola is 10/10

After ordering found it hard to find out when delivery would take place bad communication

Visited the Milton Keynes outlet to see and test the outdoor seating but purchased it on line. The guy at Milton Keynes was very helpful and gave us excellent advice, we decided to buy on line as it better fitted in for delivery wgen tge landscaping work was completed. The range of products offered byWhitestores was excellent and competitively priced. They also kept me fully informed about delivery

Fast delivery and a great product. The pergola was simple enough to build, the instructions were easy to follow and all the parts were there and well organised

My outdoor sofa was delivered as expected, and actually a day or two early, but with easy communication. two delivery guys got it into my garden carefully, which involved going over the fence of my neighbours - luckily the frame is deceptively light. Sofa has worked out well and I’d recommend . It’s nice and comfortable with squishy back cushions. Easy to put the three bits of frame together with just one person., but the feet don’t quite fit on the ground evenly where the joins are. It’s not an issue, but it would be better if all the feet were flush with the ground. The sofa cushions weren’t as nice as I’d hoped, with a bigger weave, which you can’t see on the pictures and video, but I’ve got use to them and all fine. I bought a cover with it, which has been essential and keeps sofa dry.