Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	2.4	60	100%	+0.8	● Low

2.4 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 2.8▲ 0.8
12-month avg: 2.2
All-time: 2.4
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Value	Delivery	Trend	Reviews
Visions ElectronicsThis company	2.4 out of 5 (poor)	100 out of 100	2.3 out of 5 (poor)	2.9 out of 5 (fair)	1.4 out of 5 (poor)	+22%	60
GRADE MOBILE	4.1 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.0 out of 5 (good)	4.6 out of 5 (good)	—	1,060
Mazuma Mobile	4.5 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	4.3 out of 5 (good)	4.4 out of 5 (good)	—	1,060
DigitalLicense	4.7 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.9 out of 5 (good)	3.9 out of 5 (good)	—	1,000
Dustin Home Danmark	4.0 out of 5 (good)	100 out of 100	3.7 out of 5 (good)	—	4.2 out of 5 (good)	−1%	1,000

Bottom line: Visions Electronics is #5 of 5 on overall rating in this group. On delivery, GRADE MOBILE scores higher (4.6 vs 1.4).

Visions Electronics FAQ

Quick answers to the questions people ask most.

What are Visions Electronics' store hours?

Store hours vary by location, but most Visions Electronics stores are typically open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM. We recommend checking the specific hours for your local store on our website or calling ahead, as holiday hours may differ.

Do you offer price matching?

Yes, Visions Electronics offers a price matching policy on identical products from authorized Canadian retailers. The item must be in stock at both locations and meet all policy conditions. Please bring proof of the competitor's price to any store location.

What is your return policy?

Most items can be returned within 30 days of purchase with original receipt and packaging. Some products like software, opened media, and special orders may have different return conditions. Items must be in original condition for a full refund.

Do you provide installation services?

Yes, Visions Electronics offers professional installation services for many products including TVs, home theater systems, and appliances. Installation fees vary depending on the product and complexity of the setup. Contact your local store for pricing and scheduling.

All 9 questions →

Can I shop online and pick up in store?

Yes, we offer online ordering with in-store pickup at participating locations. Simply place your order online and select your preferred store for pickup. You'll receive a notification when your order is ready for collection.

What payment methods do you accept?

Visions Electronics accepts cash, debit cards, major credit cards (Visa, MasterCard, American Express), and financing options through our credit partners. Some locations may also accept digital payment methods like Apple Pay and Google Pay.

Do you offer extended warranties?

Yes, we offer extended warranty protection plans for most electronics and appliances beyond the manufacturer's warranty. These plans cover repairs, replacements, and sometimes accidental damage depending on the coverage level you choose.

Month	Average	Reviews
Sep 24	5.0	2
Oct 24	1.0	2
Nov 24	—	0
Dec 24	2.0	4
Jan 25	1.0	5
Feb 25	2.1	7
Mar 25	1.0	2
Apr 25	1.0	1
May 25	2.8	4
Jun 25	3.0	2
Jul 25	—	0
Aug 25	2.7	7

Visions Electronics reviews & trust report

Visions Electronics has a poor customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 21 positive reviews

Top complaintsof 39 negative reviews

How it compares

Reviews

Customer reviews (60)

Ordered a television online and elected…

Go somewhere else

George made my shopping experience…

Visions Electronics FAQ

What are Visions Electronics' store hours?

Do you offer price matching?

What is your return policy?

Do you provide installation services?

Can I shop online and pick up in store?

What payment methods do you accept?

Do you offer extended warranties?

How can I contact customer service?

Alternatives to Visions Electronics

GRADE MOBILE

Mazuma Mobile

DigitalLicense

Dustin Home Danmark

Mobile Monster

Bitdefender

The CrowdTrust Experience⭐

Purchase and TV install

I won't be surprised if they go out of business

Car Audio Service

Helpful and knowledgeable staff

I was given an invoice of 613$ for my…

Got sucked into paying $60 for extended…

Job well done.

Stupid spam newsletter

ZERO customer service

These guys are the very best.

horrifying experience

I just recently purchased a tv from…

Scam online return policy.

A big shout out to Brad in St. Albert

SHAILENKUMAR CHAUHAN-KYH at Burnaby…

I asked for assistance on a software…

Scrutinize your invoice to avoid being overcharged

Do you repair electronics and appliances?

About Visions Electronics

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