System works great but miner parts missing.
System works great. Drain hose and clamp arrived over a week late after I purchased replacements from the hard ware store.
US Water Systems Inc receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
poor product quality. water leak after 2 months! flooring water damage. tech support was helpful, but did not want to ...Read more
It was easy to determine the right system for my home. The water softener and filtration systems were shipped quickly an...Read more
Frustrated customer! We ordered a whole home water softener and filtration system in addition the RO system with the pum...Read more
System works great. Drain hose and clamp arrived over a week late after I purchased replacements from the hard ware store.
Everything delivered when promised and installation instructions were very clear and to the detail
I had terrible rotten egg smell and iron in the water. Looked up what I needed and ordered. Put in system and water has no smell and iron is gone. Great job for the recommended equipment.
The system is easy to install, easy to understand, and reasonably priced. This is the second RO system I have purchased from them, and it’s still working after 5 years.
Great system
Great American made product! Super easy to install and works great. It would be nice if a tester was include so you could see the improvement. I was unaware of the water pressure needed to filter the water and that there is runoff, it would be awesome if it could be reclaimed somehow to avoid waste. Overall Super Happy! Highly recommend this American filter and would suggest others buy American as well.
For everyone that is interested... we've recently purchased 2 filtration units from US Water Systems. 1 was a RO Unit, the 8000 Defender and the other one is the Livation Unit, alkaline water system, changing the water to a Ph of 9.5 to 10, approximately... The representative, Mike Beck has been excellent to work with. The knowledge that he has of working water systems, the kind of system that I should run so I don't over work the system, to make the life span run longer and change out filters less frequently, has been extremely valuable ! Every time I've made calls to him , he's made it a priority to take the time to help me understand how the system works, explains the process to me, (several times), to make sure that I have a complete understanding of everything involved... ! I would highly recommend US Water Systems.... ! ! !
I have purchased several systems from US Water Systems, and each one has been well made and easy to install. The employees are extremely helpful when called upon for assistance or advice. I highly recommend US Water Systems.
The sales rep was very knowledgeable about the products. He help me right size the unit for my home. The user guide for installation was outstanding. And the support person I called for additional part was outstanding. Top to bottom a great transition to a new RO system replacement.
Order shipped promptly .. received good condition. No problems Thank you
Unit arrived quickly. Minor cosmetic dent in tank reflective cover. Haven’t had time to schedule install but installation documentation looks great/complete. Will come back and add a star once unit installed and we can comment on its behavior.
Bought the Matrix System and installed it myself and couldn't be more pleased with the quality of materials and the ease of the install. Called a few times for support and customer service was able to assist without issue.This was money well spent. The App is always a huge plus !
Great customer service and easy to install. Working great after 4 months with no issues.
Quick,understanable,thank you
Will definitely do business again. Sales representative ( Brandon) was very professional and made the transaction very easy and smooth. I received the product and hooked it up and everything works great!! USA MADE!! 👍
System is great. When setting it up I followed the directions to a T., The last step should have been done first so I called for help. When I told the agent what I had already done he said why did I do that . I said I just was following the instructions. He stated I didn't need to do any of that. So I guess I messed up the set up but all seems good now.
HIGHLY, HIGHLY recommend Aaron Birkey and the US Water team. They are top notch.
The softener performed as described. Having the Bluetooth available was a bonus
Our system was quite complex to install (as our well water is awful). The water tastes so amazing now! It's a dream come true.
Had to wait quire awhile for the filter to get to me.
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