Last reviewed over a year ago
Over a year ago
vile company openly commit fraud no wonder they were shut down from doing new loans absolutely disgusting company
Over a year ago
I actually never thought I’d write a positive review about any loan service in my life but here we are. Honestly it’s giving VERY MINFDFUL no cap. They are always so understanding, every time they rin... See more
Over a year ago
From start to completion I was kept up to date on my application. Stuart King was so helpful, patient and easy to talk to. I was impressed with the affordability checks and the use of OpenBanking. Th... See more
vile company openly commit fraud no wonder they were shut down from doing new loans absolutely disgusting company
I actually never thought I’d write a positive review about any loan service in my life but here we are. Honestly it’s giving VERY MINFDFUL no cap. They are always so understanding, every time they ring up UK credit are professional, polite and willing to listen. They always prioritise their customer service and have a very person centred approach which is rare for a company in this industry. I actually quite enjoy talking to them on the phone; they are really nice and down to earth and don’t make you feel like a piece of s**t for having debt or falling behind with a payment. 1000+ aura points. If I could nominate a loan or credit company for an award, these lot would win. 10 10 service. Thanks UK credit, keep serving
Thiefs, they are charging without telling you. Staff working there is very unpleasant. Also they are threatening and abusive. I would recommend to go to company that appreciate that you pay on time rather that UK credit that even though you pay on time are treating you like a threat.
From start to completion I was kept up to date on my application. Stuart King was so helpful, patient and easy to talk to. I was impressed with the affordability checks and the use of OpenBanking. The whole process was smooth. I would definitely recommend Norwich Trust
Karolis at UK Credit was amazing. He was very helpful from the start until the end when I got my Loan approved. It was quick, very simple and affordable. Thank you Karolis⭐️⭐️⭐️⭐️⭐️
Monika is so polite and knows how to do her job well.
Really friendly and professional service from start to finish. Thoroughly explained all aspects of this loan, multiple opportunities to ask any questions or go back over anything. Lots of checks into income and living expenses to make sure it was 100% right for me and my needs. Will the broker was extremely helpful and kind, taking time to explain everything and helping me fill in forms when I messed them up.Good experience with a good company, sorted out everything quickly and efficiently.Would recommend without hesitation
The whole process has been handled very smoothly and professionally. They go through an affordability assessment, over the phone. The assessment takes about an hour, and is very thorough, but you are helped through the process with sensitivity and professionalism. I would highly recommend this company to any homeowner looking for a loan
Excellent application process made even easier by Monika who was always available when completing the paperwork
Having being referred by another company to UK Credit, I was very skeptical. But Garry made the whole process very simple. Very pleased with the service.
It clear in questions asked and information given all were easily checkable it would have been sorted quicker but for my job shift patterns but the gentleman whom I spoke with was great
Lauren was so persistent and helpfully what a great asset to the company a big thank you
Thorough, tailored and FAST review on a case by case basis with speedy funds disbursement. Rate not as competive as High St. but High Street neither as quick nor as considerate. Impressed...
Will from UK Credit is fantastic. Kept me updated all the way along with my options. Thank you so much.
I was very happy with your service India the person who I dealt with was very helpful Very professional, excellent service
Great experience throughout the whole process. Different options explained, excellent communication throughout and a very speedy process. Thank you all especially Tom.
Will was fantastic!! He took time discuss and to look at my financial situation to make sure this was the best option for me. The process was hassle free with everything being explained to guide me to find the best solution.
I applied for a loan and they accepted me on the condition I pay £27 via a mobile top up service for insurance on the loan. They then called me back to say I couldn't have it yet and have to pay £150 to temporarily remove my bad credit rating. I did not pay that and asked them to refund my £27. They said, "No problem," but didn't do anything. They have since stopped taking my calls and have not replied to the numerous emails sent. I got my bank to get the money back. If you check them out on various portals other than trust pilot and it states they are not trustworthy. My suspicions were first aroused when I noticed they were operating off a gmail account.
Amazing customer service. From start to finish quick polite and professional would recommend.
It was so straight forward they was amazing
Based on analysis of 3 reviews rated 1-2 stars for UK Credit - Unsecured homeowner loans
“Thiefs, they are charging without telling you”
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UK Credit is a financial services company specializing in unsecured homeowner loans, particularly through guarantor loans. Although UK Credit ceased offering new guarantor loans in December 2021, it continues to support existing borrowers and guarantors with live accounts, providing essential information and customer care services. Clients can access guidance on payments, account inquiries, and how to handle potential payment issues through their dedicated customer support team. The company's services are designed for individuals seeking financial assistance, specifically those with current guarantor loans. UK Credit's focus on customer service ensures that borrowers and guarantors can navigate their financial obligations with clarity and support. For those looking for additional financial options, UK Credit refers clients to its sister company, Norwich Trust, which offers unsecured loans.
This profile hasn't been claimed by the business owner.
UK Credit receives overwhelmingly positive feedback for its service and loan process, with many customers praising the helpfulness and professionalism of staff members like Karolis, Monika, and Will. Reviewers highlight the smooth application process and thorough affordability assessments, noting that communication is clear and consistent throughout. However, a small number of critical reviews express serious concerns about the company's practices, alleging fraud and unpleasant staff interactions. Some customers report unexpected fees and a lack of transparency regarding costs, which detracts from the overall experience. Despite these negative comments, the majority of consumers appreciate the efficient service and supportive staff. Overall, UK Credit is viewed positively, though potential customers should be aware of the mixed experiences reported.
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