Toolstation Reviews

An excellent service and competitive price

Staffin widnes are always friendly and helpful

A quick service with very cheerfully staff

The employee was very helpful and explained everything

I bought Superfast plus super glue. The problem is you cant get it out of the tube, when you do you cant use it again because it seals itself up again. Also its not as fast to set as other cheap glue.

Great customer service

Quick and very friendly service. I went into Cheney manor tool station with ou any product code,I explained what I needed and was provided with quick and knowledgeable service.could not wish for better service.

Good on line catalogue, well placed price wise, quality staff.

Had what I needed

Quick and simple,ordered online picked up within the hour,staff very polite and friendly,great all round sevice.

I placed an order.. and I told the assistant that my address has changed… he rightly stated that I would have to change the address on-line. I said ok. And as 2 x Products were not in stock.. I said that I would uplift them on Monday. Later on the day I got a message from Royal Mail.. saying my Products were being delivered to my Old Address..!!! I tried contacting Tool Station… (to Amend the Delivery address)..but no answer.! So I drove 8 miles to the Branch.. The (same) assistant was very Grumpy..!! when I asked if the branch had a direct Phone 📞 He said why would he want to Listen to what the Public have to say.!! I asked him Why my Products were being delivered to my Old Address..? When I told him that I would uplift them in the Branch.? His answer was.. well you will have to wait outside your old house for the Postman.. I then asked for the Order to be Cancelled.. He said that he could not cancel Till that Order was Delivered And that I would not get the Products till Thursday (not Next day).! An Absolutely Shameful way to deal with Any Customer. I went back again today.. and dealt with another assistant.. who was genuinely nice. Whereas the Grumpy Person.. just drew me a Dirty Look.!! Willie Burns

Good Product Knowledge

Staff were very polite and quick at serving me

Online ordering was very easy Competitive prices. Good system for collecting orders