Toolstation Reviews

All good all goo

I invariably use the Durham branch the staff are helpful friendly and lovely it's a pleasure to shop there

Prompt service, pleasant staff, price okay.

Website a joy to navigate and stores easy to find with ample parking. Item was ready for collection within a short time. Staff very helpful.

Great company , good availability of product , helpful staff

Only wanted one item. In and out in a flash.

Brilliant service from the staff at Selby North Yorkshire

Quick delivery. As described

Always helpful and polite

Item said online, it was in stock, then not according to shop system. The chap did make the effort and eventually find what I wanted, instead of just saying out of stock.

Great service and product friendly staff

First class products and service.

Great, simple to order, there as stated in store

Good service, great products, prompt response when ordering

Efficient,polite and helpful service as usual

I’ve been ordering a lot of tools and storage recently, and Toolstation has consistently been a reliable choice — quick, easy to use, and with fast delivery, which I really appreciate. However, I’ve started to notice that their prices are often higher than those on other sites, which is disappointing and a bit off-putting. I’m a member of the Toolstation Club, which gives a 5% discount, but if the base price is 10% higher than elsewhere, the discount doesn’t really help much. I still value the convenience and speedy service, but I think it’s time Toolstation looked at becoming more competitive on pricing — maybe even introducing a price match policy. That would definitely keep them at the top of my list.

Gentleman that server me very helpful and polite

Very friendly and helpful staff

Staff very helpful goods we bought excellent