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HomeShopping & FashionThe Underfloor Heating Store Reviews

The Underfloor Heating Store

4.689 out of 5 stars
4.689 out of 5 stars
4.7
|Excellent|1,000 reviews

TrustScore

4.7
4.689 out of 5 stars
Excellent
5 out of 5 stars
872
4 out of 5 stars
50
3 out of 5 stars
19
2 out of 5 stars
13
1 out of 5 stars
46
1,000 reviews in total

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Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Paula O’Connor
Paula O’Connor
5 out of 5 stars
5/5

Very quick delivery free of charge and…

Very quick delivery free of charge and easy to cut tile backer board

🔥 High engagement
POPULAR
gm
gm
4 out of 5 stars
4/5

Resonable price

Resonable price. Fast delivery.

🔥 High engagement
POPULAR
Ben Ross
Ben Ross
1 out of 5 stars
1/5

Out of stock

I ordered an air conditioning unit and received a shipping notification shortly after, which gave me confidence in the p...Read more

🔥 High engagement
POPULAR
customer
customer
5 out of 5 stars
5/5

Good product well priced ,

Good product well priced , Came promptly

🔥 High engagement

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Paul
Paul
1 reviews
10 months ago
5 out of 5 stars

technical support helpful on the…

technical support helpful on the product to purchase and turned up next days

Helpful?
Aj
Aj
1 reviews
10 months ago
5 out of 5 stars

very helful advice from David

very helful advice from David. Patience and time. thanks

Helpful?
Customer Mark Storey
Customer Mark Storey
1 reviews
10 months ago
5 out of 5 stars

Great prices and fast delivery

Great prices and fast delivery. Thank you.

Helpful?
Ryan Radford
Ryan Radford
1 reviews
10 months ago
5 out of 5 stars

Missed delivery

Missed my delivery my fault called customer services explained. what lovely lady couldn't do enough for me rescheduled delivery for me brilliant

Helpful?
Jeremy Groves
Jeremy Groves
1 reviews
10 months ago
5 out of 5 stars

Delivered quickly

Delivered quickly Good price

Helpful?
John Campbell
John Campbell
1 reviews
10 months ago
5 out of 5 stars

Ordered Tuesday evening 8pm arrived…

Ordered Tuesday evening 8pm arrived Thursday afternoon great service. Thank you

Helpful?
Underfloor heating installer
Underfloor heating installer
1 reviews
10 months ago
5 out of 5 stars

Efficient

Ordered a large quantity of underfloor heating controls Arrived on time but unfortunately contents were damaged and packaged in the couriers bags.. Could only assume its been driven over by courier. However, and surprisingly how efficient the underfloor heating store were at sending out replacements, answering all emails and calls was with in less than hour. (surprising as online stores are normally take money, deliver and disappear) Cant fault the service and cost of materials.

Helpful?

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David Jarrold
David Jarrold
1 reviews
10 months ago
5 out of 5 stars

Excellent service

Very quick delivery with good tracking. Excellent website with very competitive prices.

Helpful?
David Rennie
David Rennie
1 reviews
10 months ago
5 out of 5 stars

Excellent service !

hayley from the company was clear friendly and very helpful - really appreciated the call and the service

Helpful?
Harpreet Sohal
Harpreet Sohal
1 reviews
10 months ago
5 out of 5 stars

Great service

Great service, great prices! Friendly staff who are knowledgeable about their trade. Don’t hesitate to buy from them.

Helpful?
STN
STN
1 reviews
10 months ago
5 out of 5 stars

Great aervice

Great aervice

Helpful?
Mohammed
Mohammed
1 reviews
10 months ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?
John Garrad
John Garrad
1 reviews
10 months ago
5 out of 5 stars

All happy!

I had a couple of queries over the materials - dpm and insulation board - and was able to get the answers over the phone very quickly. Delivery came quickly, and pricing was very reasonable.

Helpful?
Lilian
Lilian
1 reviews
10 months ago
5 out of 5 stars

Super fast deliveries ,very satisfied

Super fast deliveries ,very satisfied

Helpful?
Ben
Ben
1 reviews
10 months ago
5 out of 5 stars

Excellent advice from Hayley

Excellent advice from Hayley, good price and delivered on time.

Helpful?
Tim Townson
Tim Townson
1 reviews
11 months ago
5 out of 5 stars

Superb from start to delivery.

The delivery driver was obvious proof that Carlsberg do make delivery drivers! Thank you again, outstanding service.

Helpful?
Gary
Gary
1 reviews
11 months ago
5 out of 5 stars

Very fast delivery

Very fast delivery

Helpful?
Tanis
Tanis
1 reviews
11 months ago
5 out of 5 stars

arrived quickly

arrived quickly, very good

Helpful?
John Rose
John Rose
1 reviews
11 months ago
5 out of 5 stars

Great service

Correct product description. Prompt delivery. Reasonable price.

Helpful?
John MacFarlane
John MacFarlane
1 reviews
11 months ago
4 out of 5 stars

Items arrived promptly

Items arrived promptly and as ordered…all items loose in a large box with no packaging…could have been better packed. Not yet installed so cannot comment on product quality/ performance but delivered very quickly.

Helpful?
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Shopping & Fashion

Review summary

Reviewers consistently report positive experiences with The Underfloor Heating Store. Customers often highlight service, delivery, great, good. A minority mention drawbacks around delivery, order, service, ordered. Overall sentiment is strongly positive with an average rating of 4.7 stars across 1000 reviews.

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Based on reviews, created with AI