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HomeShopping & FashionThe Underfloor Heating Store Reviews

The Underfloor Heating Store

4.689 out of 5 stars
4.689 out of 5 stars
4.7
|Excellent|1,000 reviews

TrustScore

4.7
4.689 out of 5 stars
Excellent
5 out of 5 stars
872
4 out of 5 stars
50
3 out of 5 stars
19
2 out of 5 stars
13
1 out of 5 stars
46
1,000 reviews in total

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Featured Reviews

4/4 slots
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POPULAR
Paula O’Connor
Paula O’Connor
5 out of 5 stars
5/5

Very quick delivery free of charge and…

Very quick delivery free of charge and easy to cut tile backer board

🔥 High engagement
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4 out of 5 stars
4/5

Resonable price

Resonable price. Fast delivery.

🔥 High engagement
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Ben Ross
Ben Ross
1 out of 5 stars
1/5

Out of stock

I ordered an air conditioning unit and received a shipping notification shortly after, which gave me confidence in the p...Read more

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customer
5 out of 5 stars
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Good product well priced ,

Good product well priced , Came promptly

🔥 High engagement

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matthew palmer
matthew palmer
1 reviews
10 months ago
5 out of 5 stars

Great customer service

First time I have ordered off this company and I would highly recommend it. I did have a problem with my delivery that some of the products were damaged. However, I spoke to two people, Callum and Jenny. They were very efficient, apologised, and rectified my problem with no fuss. Customer service is amazing.

Helpful?
Andrew MacLean
Andrew MacLean
1 reviews
10 months ago
5 out of 5 stars

good price and quick free delivery

good price and quick free delivery - perfect

Helpful?
chris jones
chris jones
1 reviews
10 months ago
4 out of 5 stars

Always a fantastic service

Always a fantastic service

Helpful?
Tony Leverton
Tony Leverton
1 reviews
10 months ago
5 out of 5 stars

Nice people to deal with - Trusted supplier

Nice people to deal with

Helpful?
Customer Kath
Customer Kath
1 reviews
10 months ago
5 out of 5 stars

Great company

Can't say anything bad about this company. Excellent business on hand for any queries no hesitation in using them again

Helpful?
Jon
Jon
1 reviews
10 months ago
5 out of 5 stars

Great service and very helpful staff

Great service and very helpful staff. I just moved into a house with a convoluted system that lacked proper system control, as well as access for wiring. With help from the tech department I managed to get a system that controls it all with remote relays so they can all call for heat from the boiler despite having no access for wiring! Very happy with the result and will be using them again. They also beat the price of alternative suppliers online, which is an added bonus

Helpful?
Mary
Mary
1 reviews
10 months ago
5 out of 5 stars

Had them connected today very very…

Had them connected today very very pleased Thankyou

Helpful?

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Molly Abbott
Molly Abbott
1 reviews
10 months ago
5 out of 5 stars

Customer support was excellent.

Customer support was excellent. Delivery times were super fast. My home is now 10 x warmer and pleasant to be in.

Helpful?
Neil Cann
Neil Cann
1 reviews
10 months ago
5 out of 5 stars

Had been searching the net for a while…

Had been searching the net for a while for the right product to use to control two elec rads in a bathroom, I rang you guys and you gave me good advice about the way your thermostat could be used.....and it's been perfect!

Helpful?
Ste
Ste
1 reviews
10 months ago
5 out of 5 stars

Brilliant service it was here in less…

Brilliant service it was here in less than 24 hours 👏

Helpful?
Mr Tomasz Skibowski
Mr Tomasz Skibowski
1 reviews
10 months ago
5 out of 5 stars

I am satisfied with the purchase

I am satisfied with the purchase, with a very good price and the guy who brought it was nice and brought everything inside. I highly recommend it

Helpful?
david hopkins
david hopkins
1 reviews
10 months ago
5 out of 5 stars

Once again first class service and…

Once again first class service and delivery

Helpful?
Diana
Diana
1 reviews
10 months ago
5 out of 5 stars

Next day delivery

The thermostats are delivered the next day. Brilliant!

Helpful?
Zena
Zena
1 reviews
10 months ago
5 out of 5 stars

Easy to order and quick delivery

Easy to order and quick delivery

Helpful?
Simon
Simon
1 reviews
10 months ago
5 out of 5 stars

Got what I wanted at a good price and…

Got what I wanted at a good price and it was delivered on time.

Helpful?
Ian Parnell
Ian Parnell
1 reviews
10 months ago
5 out of 5 stars

Quick delivery & good service

Quick delivery. Exactly as ordered

Helpful?
Frank
Frank
1 reviews
10 months ago
5 out of 5 stars

Ordered 4 coils of UHF pipe and those…

Ordered 4 coils of UHF pipe and those waited nearly a month for installation at which point we have found out that one was damaged. Despite their delivery note stating that they must be advised of any damages within 48 hours of delivery, after couple of emails they offered replacement or refund. I really appreciate this real life approach and not just hiding behind T&C. Thanks!

Helpful?
Kyle Hall
Kyle Hall
1 reviews
10 months ago
5 out of 5 stars

Quick delivery and great price

Quick delivery and great price

Helpful?
Dave
Dave
1 reviews
10 months ago
5 out of 5 stars

Great products & really fast delivery

Great products & really fast delivery. Thanks

Helpful?
D. G.
D. G.
1 reviews
10 months ago
5 out of 5 stars

Gill is a superhero!

I could not be more impressed by Gill and her company to get the 49 items I purchased to me in Scotland by the next morning. I will certainly be singing your praises to anyone who will listen, and order all relevant products from TUHS… thanks so much, Gill!

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Review summary

Reviewers consistently report positive experiences with The Underfloor Heating Store. Customers often highlight service, delivery, great, good. A minority mention drawbacks around delivery, order, service, ordered. Overall sentiment is strongly positive with an average rating of 4.7 stars across 1000 reviews.

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Based on reviews, created with AI