Ben Ross

Ben Ross

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Ben Ross

TH

The Underfloor Heating Store

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1 out of 5 stars

Out of stock

I ordered an air conditioning unit and received a shipping notification shortly after, which gave me confidence in the purchase. I had considered buying from larger, more reputable retailers, but the shipping notice reassured me it would be fine. Unfortunately, I never received tracking details despite the order being shipped, so I contacted customer support. That’s when I was told the item wasn’t actually in stock (they never once reached out to me proactively). By then, other stores had sold out. Lesson learned: next time, I’ll stick with the more reliable retailers. I won’t be shopping here again.