10 months ago
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy mak... See more
10 months ago
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
10 months ago
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged t... See more
The Driver Gary who collected my Car conducted himself in a very professional and friendly manor and made sure the transaction went through smoothly, highly recomended if you want a quick sale with no fuss
I sold my car on Carbuyinggroup today and the process was very simple and straightforward. Megan Sykes guided me with the step by step process and was very helpful in letting me know the next steps. It has been a great experience overall and I would definitely recommend to anyone who wants to sell their car.
I recently used the Car Buying Group for the sale of my vehicle, and I couldn't be more pleased with the service. From the very first conversation to the collection of my car, everything was clearly explained, and I was kept updated every step of the way. The team was incredibly friendly and professional throughout the entire process. A special mention goes to Megan Skye, who was particularly polite and professional—truly a credit to the company. Overall, I had an excellent experience, and I highly recommend their in services!
Stress free process and very friendly, payment was carried out easily also
Easy to use, reliable and a quick service
Very slick process and supportive throughout.
Very easy and smooth transaction from start to finish.
I recently used the Car Buying Group for the sale of my Dad’s car. I cannot fault the service from the initial discussion to the collection of the vehicle. Everything was clearly explained and I was updated each step of the way. Everyone I dealt with was extremely helpful and friendly. I would definitely use them again if the need arises.
Very professional, all went to plan.
Really easy, convenient and have me a great price.
What an amazing service to buy my mother in law’s car. Everything went smoothly and exactly as we were advised including some friendly humour along the way! What’s not to like and I’d highly recommend. Thank you for making this so stress free. Kerrie
Very good experience. Great customer service. Special mention to Megan sykes. Thank you very much
Transaction was smooth and simple dealt with Megan Sykes who was professional and helpful. Quick discussion and directly "cutting to the chase" keepsm it simple. When using such a service its always understood there are profit margins involved so having an open mind with understanding is a must. No pushy sales talk which I appreciated
Very quick no hassle selling efficient collection driver all ran smoothly very pleased with service and quick payment would deffo recommend to others
Had a very good experience with Joe Watts. Good price offered and kept in contact. Would recommend this company very highly and ask for Joe who will look after you.
I had been let down by other we buy your car companies and found these guys. Fantastic , made me an offer , I like a haggle and got an extra £200 . They arrived did their checks next news I get an email wanting my bank details. No kicking the tyres and making whistling sounds lol. Full amount no problem. Really highly recommend this company
I recently sold my vehicle through the car buying group. Connor Mountain contacted me and after I’d sent lots of photos showing the condition we agreed on a price. The price offered was more than part ex price. While I could have sold privately for more the process from agreeing the sale to collection took just a couple of days. Upon collection the vehicle was inspected. As I’d already sent lots of photos there was no renegotiation of the price and the full value agreed days earlier was transferred over to me. Would recommend for users wanting a quick hassle free sale.
I only entered my car's details on the website a few days ago, and this morning my car was collected and I received the full valuation amount. Initially I dealt with Richard who explained the process in detail and arranged for my car to be collected. And today I dealt with Peter who came to collect the car this morning. Both of them were highly professional and a credit to the company. Communication was excellent and any questions I had were answered in detail. Both took the time to explain the process and ensure that I knew exactly what was going on. I received the full amount via bank transfer within minutes of Peter completing his appraisal. Perhaps I could have made a little more selling privately, but I was more than happy with the amount received for a hassle-free transaction. The straightforward, no-nonsense approach was a breath of fresh air compared to experiences I've had in the past. I would definitely use The Car Buying Group again in future.
Rana and Colin (I think) were great in arranging the purchase of the car and coming to collect it. The price is lower than a private sale but with a few things that needed doing to the vehicle it wasn’t worth the hassle for me. A quick and easy way to sell an older car that wasn’t being used anymore. Would recommend.
Quick easy and on your terms..cash in bank in few minutes... so thank you will use TCBG.. AGAIN IN THE FUTURE...5 STARS FROM ME.👍👍👍
Based on analysis of 46 reviews rated 1-2 stars for The Car Buying Group
“They offered me a joke price :)))”
“Would never recommend this service seems like they are trying to pry on people who don't know their cars worth and ar...”
“This company spent a long time lying to me about prices they would pay and after an i initial offer of over £30000 th...”
“Total waste of time, completely unprofessional, and deeply frustrating”
“Absolute joke and a scam”
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The Car Buying Group is a car-selling platform designed to facilitate a seamless and secure process for individuals looking to sell their vehicles. The company provided services that included instant online valuations, free vehicle collection, and prompt payment, catering to car owners across the UK. With an emphasis on customer satisfaction, The Car Buying Group aimed to create a hassle-free experience for its users, which included both private sellers and those looking to upgrade their vehicles. However, it is important to note that The Car Buying Group has ceased trading and is no longer accepting new inquiries or vehicle purchases. Customers who have previously engaged with the service are encouraged to refer to the information provided during their transactions or to reach out to the relevant parties associated with their sales. The company expressed gratitude to its customer base for their trust and support over the years.
The Car Buying Group receives high praise for its efficient and straightforward car selling process, with many reviewers highlighting the excellent service provided by staff members like Connor and Craig. Customers appreciate the ease of the transaction, noting that the process is quick and hassle-free, often resulting in instant payment. However, some consumers express dissatisfaction with the prices offered, describing them as low or even "a joke," which has led to frustration for those with specific vehicle types, such as previously registered diplomatic cars. While the majority of experiences are positive, with many recommending the service for its friendly staff and smooth operations, the complaints about pricing and offers indicate that there is room for improvement.
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