The Car Buying Group Reviews

Good customer service. Simple process, all done at own property. Friendly collection team. Instant payment into bank account. Higher price paid than offered by We Buy Any Car

Absolutely first class service. Made me an offer, sent a driver to inspect and collect the vehicle who arrived on time and was excellent and very helpfull, made full payment of the offer before the driver left. First class service!

They came and looked my car over and bought it no problem and gave me what we agreed was done very quickly thanks

The valuation process was clear and there were no hidden 'admin' fees. The driver arrived to collect the car as agreed. However, the handover process took well over an hour (90 mins) - a lengthy inspection of the vehicle, followed by a 20 min wait for payment to be authorised and made. It was an old car so the offer was low vs a private sale

Excellent service. I gave description of car over phone and was told a price that I was happy with and that price got stuck to. Very good company to deal with.

From my initial phone call with Megan Sykes, everything was so easy. No issues at all. The man who checked my car over was very thorough and professional. Money was transferred quickly.

Very sensitively handled. Thank you Megan Sykes

Following an original contact made by their buyer Adam Crowther I decided to ask the group to buy my 2011 KIA Sorento. I found Adam to be very polite and helpful. After several phone calls and photos sent by myself to him we agreed a price which was paid without question when Tony collected the car this morning. The bonus was I didn't have to do a silly dance afterwards :-)

I might not have used this company if I had a newer vehicle to sell. However, the car was old with some damage and this company pick up from home with no fees on top. Entering the car information online and adding photos was fairly easy. The call centre answer quickly and all the staff I spoke to were helpful and polite. Jake, who I spoke with initially was friendly, helpful, and took time to explain clearly how the whole process works. The driver who arrived to collect car was also efficient and again explained the process clearly. Money transferred almost immediately as agreed. Would recommend to anyone with little experience of dealing with these companies.

Discussion regarding selling car that had a fault was easy. Offered a fair price. Uplift was easy and on time. Money transferred immediately. Good service.

I sold my car yesterday, when I got a quote for my car they turned up exactly when said they would, quick check around my car, then the money was in my bank in 5 minutes, the guy who came to pick my car up was really helpful and talked like a true gentleman not what I wanted to here, I would %100 recommended selling your car to these guys, I wouldn’t look no were else when want to sell again put it that way, really forward and did everything they said they would and even the girls who sort all this out was so polite and helpful, not going to lie but thought could be telling me what I wanted to hear but this wasn’t the case, don’t waste your time with webuyanycar etc , these guys are SO STRAIGHT FORWARD no hassle, another happy customer :)

Cannot recommend this company enough. Very easy process. Very helpfu, informative and efficient staff. Very reasonable price offered for the car also. Hand over process Very easy and the guys who collect the car are very professional and pleasant. Would use again.

Really simple and easy process, from start to finish! A big thank you to Jamie who was super helpful too!

Really smooth easy process. Friendly driver who collected the vehicle. Very happy I found the Car Buying Group, Thank you.

I’m always wary of these companies that offer you a price and then you hear that things don’t always go that smoothly. Spoke to an advisor called Richard who was really helpful and said once I was given a quote it would be paid unless anything arises that they are not previously informed about. Went through lots of questions and I was quoted my price. Arranged collection for a day that suited me and got a call from Bruce on the day to say he was half an hour away. Really friendly and arrived on time and started to do his checks on the car to see that everything was as it should be. Once he was happy and had sent all the info through, I got a call to say the money will be transferred. Bruce waited until the money was deposited and then he left. Really recommend this company. Being a female it can be daunting dealing with things like this but I felt comfortable and happy throughout the whole.

Called the car buying group & spoke to Simon found him helpful when describing the vehicle I wished to sell,the price was agreed & a collection date was arranged. The funds are transferred straight into you're account within 15 mins.would recommend this company

Great service from start to finish. Craig Smith from the Car Buying Group was easy to speak to and professional. Spence who collected the car was a great professional as well. Would highly recommended.

Straightforward paid what they said done very Straightforward

Very easy and quick to deal with. They made the task of selling my car very smooth and they offered more than BMW did for my car. Aiden and Steve were particularly helpful, knowledgeable and on the ball. They called me back every time they said they would and gave excellent service. So pleased and I would recommend them to anyone trying to sell their car.

Having gone through the process of providing numerous photos of the car and completing a questionnaire about the car. I agreed a price and arranged a date for collection. On date of collection 4 guys arrived and set about scrutinising the car, fired it up and left it to run for what seemed an eternity. One of them tried to haul the boot open, it is a powered tailgate and another set the wipers off on a frozen windscreen, who does that?!! They checked paperwork, took photos of everything. Seemed to be going okay, CBG called to say we are happy to buy the car and it is as described, but then CBG said that the service history was not satisfactory. I have several years of servicing done at my local garage and they provided a service report but according to CBG this does not constitute a service history and as I could not provide an invoice they would not accept the car had the SH I claimed. So beware, I could have negotiated but the car has been serviced as per BMW requirements on the I-drive and felt CBG were seriously out of order, so decided not to go through with the deal. The CBG callers attitude changed at this stage, started to become a bit rude, talking over me which was alarming moment. As per CBG reply the deal was eventually completed at original agreed price but I had to instigate this review of my SH by talking to a manager, so not plain sailing, however we got there in the end.