The Car Buying Group
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Fantastic customer service and very professional
I only entered my car's details on the website a few days ago, and this morning my car was collected and I received the full valuation amount. Initially I dealt with Richard who explained the process in detail and arranged for my car to be collected. And today I dealt with Peter who came to collect the car this morning. Both of them were highly professional and a credit to the company. Communication was excellent and any questions I had were answered in detail. Both took the time to explain the process and ensure that I knew exactly what was going on. I received the full amount via bank transfer within minutes of Peter completing his appraisal. Perhaps I could have made a little more selling privately, but I was more than happy with the amount received for a hassle-free transaction. The straightforward, no-nonsense approach was a breath of fresh air compared to experiences I've had in the past. I would definitely use The Car Buying Group again in future.