Carrie
1 reviews•New Reviewer
about 6 years ago
Live chat is GREAT
The live chat feature is wonderfully staffed! Super helpful!
Helpful?
TrustScore
3.6
Great
124
15
5
5
67
216 reviews in total
Over a year ago
It has been over a month, and my booth is still not up, and I have already paid $800
Over a year ago
We have enjoyed working with you all and are excited to see the outcome!
The live chat feature is wonderfully staffed! Super helpful!
Turner was awesome in helping resolve a shipping error and goods are now in transit to our company. Our techs like their sanitized wipes and we would recommend these.
Terra Boost is the best product I have seen on the market that is available. Thank fully they are keeping up with the public demand unlike some other companies. Easy to work with and timely deliveries. Thank you Terra Boost !!!
Fantastic service! Friendly and knowledge staff. We have been looking for a communicative and reliable distributor for our needs and we’ve found it! Highly recommend.
Turner was quick to respond and very helpful.
This was my first time ordering and I was looking forward to receiving my wipes. I put my order in ending of May and by ending of June I haven’t received them. I emailed and quickly got a response from Turner. We both learned that UPS wouldn’t not ship the alcohol wipes I ordered. Turner worked his magic cause yesterday I finally received my box. Thank you Turner for your awesome customer service. I’m grateful and appreciate everything you did!!
Perfect experience, excellent customer service, would defiantly recommend this company!
Excellent customer service. Helps give you the best pricing and very honest with his customers. I appreciate your help!
The customer service rep Turner was terrific. He got me the tracking information for my order when I asked him, and his "can do" attitude was refreshing in a world of customer service people who sometimes hit the wall and just stop. I would recommend doing business with Turner for anyone who wants to experience the way it " used to be" in regards to great customer service.
EXCELLENT CUSTOMER SERVICE.
I had a wonderful customer service experience! My customer service agent, Turner Rollins, was awesome! I had multiple questions and he answered all of them! He never got impatient with me either. He was helpful and knowledgeable, too. On top of all this, he even came on the chat session quickly both times I needed to chat for help. That was very much appreciated, especially considering how any sort of customer support for some businesses takes a long time to help the person. Turner Rollins is also super friendly and even went out of his way to help me when I was confused about something-he offered to call me to explain what I was confused about! This is definitely one of the best customer support experiences I have had and Turner is one of the best customer service agents I have ever had, too! Thank you, Turner!
Received my hand sanitizer wipes in less than a week after ordering! Great support staff as well.
The team at terraboost deserved a pat on the back. I was searching for a reliable supplier who could deliver sanitizer wipes in large quantities. After searching around, I decided to go ahead with Terraboost. While they had a slightly slow response in the beginning, they picked up the pace later on during the process. What convinced me to go ahead with Terraboost was the professional way their sales staff handled my queries and addressed my questions and concerns. They also delivered upon what they had promised.
I recently used Terraboost instead of another company that I normally work with and I am very happy with my experience. I found them to be very professional and experienced. The design artwork looked fabulous. Overall, a great experience. Will I work with them again? Yes, surely. Will I recommend them? Yes again. I mean its not like the other company I worked with was not good enough but terraboost was clearly 5 stars service.
If I could rate 0 stars I would. I called to place on order for product that was in stock and once the order was placed and paid for was notified about a delay. it has been 2 months and still no product and cannot get a response from the company. I cant figure out if the company is a scam or just poor customer service.
I did a lot of research before hiring these people for a crucial campaign.Though they designed an okay campaign, I didn't get the response I am hoping for. I wouldn't recommend these people ever!
Based on analysis of 72 reviews rated 1-2 stars for Terraboost Media
“First off, this advertising did nothing for my company”
“Instead of honoring that agreement or clarifying any limitations, I was bounced between sales and my "customer suppor...”
“They will steal money from you and not deliver on the agreed contract”
“I signed up with Terraboost for a single kiosk at $350/month after working with the sales team to select a location”
“I signed up with Terraboost for a single kiosk at $350/month after working with the sales team to select a location”
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Terraboost Media is a leading provider of in-store marketing solutions that effectively engage consumers in their daily shopping experiences. The company specializes in wellness billboards, including both static and digital kiosks, strategically placed in high-traffic areas of major retail locations across the United States. These kiosks not only promote brand awareness but also offer free sanitizing wipes, contributing to consumer health and safety. Targeting a diverse clientele, Terraboost Media partners with nationally recognized retailers, including supermarkets, pharmacies, health clubs, and shopping malls. By positioning their advertising solutions at critical decision-making points within stores, the company helps businesses increase visibility and drive consumer engagement. With a mission to reach millions of consumers daily, Terraboost Media is committed to delivering impactful marketing experiences that resonate with shoppers as they navigate their everyday lives.
This profile hasn't been claimed by the business owner.
Terraboost Media receives mixed feedback from its customers, with a notable divide in experiences. Many reviewers praise the company's customer service, highlighting the friendly and efficient support they receive throughout the advertising process. Positive comments frequently mention the ease of working with the team, quick setup, and effective communication, making the ad creation experience enjoyable. However, a significant number of critical reviews express frustration over misleading sales practices and poor accountability, with some customers reporting issues like delayed kiosk setups and unexpected charges. Complaints about the company's reliability and perceived dishonesty are common, leading to a sense of distrust among certain clients.
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