Terraboost Media Reviews

Wish I could give -10 stars! Horrible experience. Once again a scam company praying on small business owners inability to compete with larger corporations marketing . I bought one for my business and my husband real estate company and not one single lead. It’s so upsetting until it’s not. This company places your ad in corners of stores that doesn’t attract anyone and then when informed it’s not doing well proceeds to tell you oh well you still need to pay. Biggest mistake of all the useless ways to market . I haven’t even checked on the campaign being that I’m so pissed . Run far away!!! It’s pointless and they’re scammers. I know specifically when we signed we asked if we could cancel anytime and the rep said yeah of course and then we even questioned the verbiage on the contract and he flat out lied stating we just need notice. Silly us, agreed and here we are about 2500 wasted so far

Stay as far away from this company as you can! I did buisness with them and the advert was totally useless and did not get me ONE customer. After that they sent me an email asking me to renew the campaign and I replied that I am not interested in renewing it, despite this they continued to debit my account! I have sent over 200 emails and called but they keep giving me the run around! I even emailed the CEO and despite promising to refund my money in 7-10 buisness days, I have not seen a dime in almost 2 months. They only cancelled my renewal abd have not refunded my money. PLEASE LOOK ELSEWHERE AND DO NOT USE THIS COMPANY!!

Terrible experience. Buyer beware. I wish I would have reviewed sites like these to include the Better Business Bureau as there are multiple red-flags warning that this is not an ethical company to deal with. I leveraged a 12-month campaign in our local grocer of which no leads were ever received. Halfway through customer service calls to see how the campaign is proceeding. I shared that the marketing approach was not working and that I would not be renewing. Shame on me for not getting that in writing as they claim that they have received nothing and that I am responsible for the 4 additional months being charged. Evidently, they do not document these calls and act upon and, just like that, my small business is out another $1,000. Not effective marketing, Not a company with integrity. Do not do business with them, run!

Horrid. They continually charged my card, even when given proper notice, wouldn't refund, had to charge back charges. Their actual advertising product sounds good, but did absolutely nothing for us, we measured with a unique tracking number and got zero calls. So we paid money, got no results, and then had to mess with all this on the back end. If you sign up, you're paying for problems.

Cancelled the Kiosk and was told I didn't uncheck the box for auto renewal, in the meantime I had switched brokerages so I was advertising under my old brokerage. Finally the marketing material was removed and I am still getting charged on my card. I will be filing a report with my financial institution since I do have emails confirming the cancellation.

I ended my 12 month contract but they keep charging my credit card. Even 3 months after I cancelled. They are dishonest and deceptive.

It was a great waste of money. Oh well, I wish I saw reviews about this scammers earlier but I learned it in a hard way. THANK god , it is only $2,000 which is not horrible it could’ve been worse. Oh , by the way, during the campaign I just went in to the store by accident and realized my companies logo wasn’t even there. You are a piece of crap company, I really hope you’ll go bankrupt soon

SCAM, SCAM, SCAM!!! They claim to have placed my advertisement in a Kroger in Irmo, SC....but they NEVER did! Yet, they have charged me over $2600! Can't get anyone to respond to me. Complete scam!

Scam! SCAM! SCAM once you signed up you will never be able to reach them - they ignore you, do not return your calls or emails and continue to charge you even if your contract expire. Unbelievably terrible service, implementation is awful and no customer support. I needed to change info and could not get a hold of them for updated info:((( do not trust them

Received an email confirming the end of my campaign and the first day it ended (I did not renew), they continued to charge my credit card. I have called the salespeople (Ernest) and submitted tickets to customer service only to receive one vague email from customer service that they will look into it and then they ghost you. I called again after a week of repeated emails and calls to Brandon, who was an initial salesperson and he sounded inebriated. He didn't answer the phone "Terraboost" but confirmed it was who I dealt with earlier in the process. Left me with no choice but to file a dispute with my credit card. SCAM-DO NOT HIRE THEM!

Whenever ever recommend for your business, this was a business investment and as many others has stated Terra Boost is not a good investment. The salesman who sold me on my kiosk has stated that I would get a lot of leaves within 3 to 6 months and I have yet gotten one I had set up a special QR code plus a text number and have not received any leads from them and this has been since last year is now been a year! I will be filing a complaint with the Better Business Bureau and getting a lawyer

No impressed I ran into initial problems with placement of kiosk and had to follow up several times. I was then emailed near the end of the contract to see if I wanted to renew. I said no but was still charged $303 as the system had me as auto-renewal. I tried to explain that I did cancel but my trash inbox was emptied and encouraged the rep to find the communication on their end. No luck - no refund was agreed to. I will not spend money with them again.

Terrible Experience!!! My business partner and I purchased two ad "kiosks" from Terraboost Media. We were told that we would here from then in 2 weeks, it took more than an month. When we purchased these two ad to be on "kiosks," in two CVS pharmacies we were told that they would be put in the pharmacies within two weeks of approval of the ads. We chose the two pharmacies we wanted the ads in (neither pharmacy was our first choice, but it was what they had available). Terraboost completed one ad but not the other. We were told we would pay nothing UNTIL the ad kiosk was in the stores we choose. Almost immediately they took a significant amount of money from my account. But the second ad was not done in nearly 3 1/2 months. when I complained each time I talked to a different person (who said he was in charge). Never saw the second ad. Kiosks were never done and they have not returned my money since May 2024. Watch out! I believe these people are a scam!!! Bad people. They lied several times and were really not very competent people. The last time I talked with them they told me we had to switch and choose new pharmacies. The pharmacies could not take our "kiosks!"

Very easy sign up process. My sales rep was great and very easy to work with. My ad has been up for 6 months and am very happy so far.

In spite of not renewing at the end of my contract, they continued to charge my card. I had to cancel my card to make it stop. I cannot trace a single lead to their ads. RUN.

We received no leads on an ad in multiple CVS locations. They have not followed through with the termination of the contract after 6 months as promised that was unfortunately promised over the phone instead of email to ensure it's documented. The production of the ad was decent but it's overall NOT worth it. The previous negative reviews are accurate!

I do not recommend Terraboost. I did not generate even one lead from my hand sanitizer station. And to add to that, unbeknownst to me, they stopped charging my credit card each month. When they realized their mistake I had a $2k lump sum due. After giving them yet another credit card to charge, they did not. Then I received a collection letter from them! They had a card to charge, did not charge it, and then treated me as if I was the problem. If I could leave zero stars I would.

We're a mid-sized real estate brokerage, and we launched a campaign at CVS pharmacies across Texas. While we saw a slight lift in leads among our target audience, the engagement wasn't as high is some rural locations compared to urban areas, which was a bit of a letdown. The team was great about listening to our concerns, though, and we're tweaking the strategy as we go. Overall, it's positive experience, but there's room for improvement.

Our tech startup did a campaign at Water Town Mall in Chicago. We're in the software industry, so this was a bit of a different move for us. The campaign still brought in new leads. so overall, we're happy, and considering doing campaign.

We Kicked off a campaigns at Ralphs supermarkets in Los Angeles. We're a local organic food brand, and we needed to boost our visibility in a crowded market. The kiosk placement at the store entrances were spot on-we saw a nice bump in foot traffic to our display inside the store. While the increase in sales wasn't as dramatic as we hoped, the brand awareness definitely improved. The Terraboost team was helpful and responsive throughout. All in all, a solid investment, and we're considering extending the campaign.