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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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Jake
Jake
1 reviews•New Reviewer
10 months ago
1 out of 5 stars

I’ve been on time for my appointment…

I’ve been on time for my appointment and again nobody turned up. An appalling service. This has happened 3 times now.

Helpful?
Pam Reed
Pam Reed
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Quick call back in less than 10…

Quick call back in less than 10 minutes. Thorough but quick, sent in prescription immediately.

Helpful?
Cindy Nerren
Cindy Nerren
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Fast service with accurate diagnosis…

Fast service with accurate diagnosis and a prescription quickly ordered.

Helpful?
Laura Prescott
Laura Prescott
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

First time "patient/user" highly recommend

The provider was professional and compassionate. She prescribed two medications that quickly improved my condition. Now I can enjoy the rest of my vacation.

Helpful?
Rosie Palacios
Rosie Palacios
1 reviews•New Reviewer
10 months ago
2 out of 5 stars

It was my first time using a telehealth…

It was my first time using a telehealth service and was pretty let down. I'm not surprised they have little power as far as references but I didn't foresee someone whose job it is to speak to people via the phone to have such bad phone manners. I had a long list of symptoms but due to his shortness and the way he told me to stop speaking; I didn't feel comfortable to keep going and just told him about one symptom. When I went to urgent care to get blood work as he recommended they felt uncomfortable and told me to go to the er due to my symptoms.

Helpful?
Jessica King
Jessica King
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Quick & Efficient

Didn't have to wait long and was able to get medicine prescribed and picked up on a Sunday. Very convenient.

Helpful?
DALE HOFF
DALE HOFF
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Very easy…God Bless You!!!!

Very easy…God Bless You!!!!

Helpful?

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Rick Williams
Rick Williams
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Fast and easy appointments

Fast and easy appointments. A life saver when traveling. Highly recommend Tele-doc.

Helpful?
Robin Burke
Robin Burke
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

I had heard good things previously

I had heard good things previously. However, having to pay upfront, then being told to go see my PCP anyway, it was a waste of money. She was very nice, but I also feel like I was rushed. It's always good to have a second opinion, but I wasn't even asked to show her my swollen ankles.

Helpful?
Michelle W Henderson
Michelle W Henderson
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Thumbs up to Teledoc!

This is a no brainer, get the help you need when you need it from awesome providers! I love Teledoc. Both via video and via phone!

Helpful?
Angela Ray
Angela Ray
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

My counselor Angela Kibble us…

My counselor Angela Kibble is excellent! I really appreciate her and her care. She is very qualified and goes beyond for her patients.

Helpful?
Nycol T
Nycol T
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Quick & efficient!

Quick & efficient!

Helpful?
Marilyn Caruso
Marilyn Caruso
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Telescope really helps out when my…

Telescope really helps out when my doctor is unavailable. It’s so convenient, quick and easy to use for help when sick.

Helpful?
Dr. Todd Smith
Dr. Todd Smith
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Teladoc is an outstanding health…

Teladoc is an outstanding health partner for anyone requiring quality, accessible care anywhere and at any time. Excellent service.

Helpful?
Gilbert Fuentes Jr
Gilbert Fuentes Jr
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

Good service and response

Wasn’t sure about Teladoc but that change the second time I used them . Had a question about my dosage and called to support and they resolved my issue right away very happy using them.

Helpful?
Julia Quillan
Julia Quillan
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

Wonderful therapist

Suzanne Johnson-Grace is a wonderful therapist. I feel like she really listens to my issues and provides positive feedback. The Teledoc messaging system needs some work though. I kept getting emails and text messages saying I had a new message and that I needed to sign in to review. There were no new messages. One even said that if I didn't my appointment would be cancelled.

Helpful?
Kimberly Alcaraz
Kimberly Alcaraz
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Quick and thorough help

I was not feeling well and so I went through my insurance website and accessed the virtual care section. I chose Teladoc, explained my symptoms, chose a video call and was in the waiting room for maybe five minutes when a doctor connected with me. I shared my symptoms with the doctor. He agreed with what I thought it could be, stated that he was prescribing medication and that I should feel better within two days and if not to see my regular doctor. The doctor himself was thorough and quick, which I did not mind because you know it’s best to get to the point when you’re not feeling well. He sent the prescription over, my pharmacy received it and within 10 minutes they had it ready for me to pick up.

Helpful?
Cynthia Montes
Cynthia Montes
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Dr listened very nice and…

Dr listened very nice and understanding. Provided great care

Helpful?
Hun Kim
Hun Kim
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The medical practitioner was very…

The medical practitioner was very helpful and responsive listening to all my concerns. Very convenient.

Helpful?
William Stephenson
William Stephenson
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Process went well

Process went well. Pretty efficient

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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