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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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Katrina Prescott
Katrina Prescott
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

How convenient Teladoc is

Most recent visit, was effective and very pleasant and helpful! I love Teladoc!!!!!

Helpful?
Andrea Carpenter
Andrea Carpenter
1 reviews•New Reviewer
10 months ago
3 out of 5 stars

Prescription took over 24 hours to…

Prescription took over 24 hours to receive. I could have been to urgent care and back with subscription filled before 24 hours. Not sure I will use again.

Helpful?
Spring Cross
Spring Cross
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

They listen

I explained my wheezing (asthmatic) in a way I felt was weird after I said it and the doctor completely got it and I am feeling so much better today.

Helpful?
Victor K
Victor K
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

It was easy and had the prescription we…

It was easy and had the prescription we needed for the child.

Helpful?
ROSALYNDA ROMO
ROSALYNDA ROMO
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Unbelievably easy

Unbelievably easy! I don’t know why I didn’t use Teledoc before. I saved myself time from not only driving to urgent care and waiting in the waiting room. Instead I was in the comfort of my own home, in bed waiting for the doctor to call. It was painlessly easy. After telling the doctor my symptoms he was able to diagnose and send my meds to the pharmacy! I WILL definitely be using TELEDOC again!

Helpful?
S K
S K
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Quick and Friendly.

Quick and Friendly. There wasn't a long wait to see a doctor. She was friendly and understood the condition I had. Her response was kind and knew exactly what medication to subscribe to clear up my condition.

Helpful?
Nyree Faulkner
Nyree Faulkner
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Great to work with

Great to work with! She listened to me and asked very good follow up questions

Helpful?

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Karen Work
Karen Work
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Using Teladoc was easy and efficient

Using Teladoc was easy and efficient. I was happy to get the medical care I need for things like this.

Helpful?
Kevin Turner
Kevin Turner
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

It was a great experience

It was a great experience, that had great results.

Helpful?
Jhan Daniel
Jhan Daniel
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Teladoc Experience

I have now had several sessions using Teladoc and I love the ease and convenience of finding a doctor, a therapist or even a nutritionist.

Helpful?
MS
MS
1 reviews•New Reviewer
10 months ago
1 out of 5 stars

I contacted teladoc to treat a uti POOR SERVICE

I contacted teladoc to treat a uti. The provider toni sharon assigned to Me was anything but concern and professional. From the beginning of the call she sounded annoyed and uninterested to hear my issues. I tried to explain to toni sharon of my discomfort and pain, she would rudely cut me off and repeatly say according to our guide lines I can't not prescibe you anything cause it sound like kidney issue. When I tried to explain toni sharon rudely hung up on me. Today 7-14-25 at 8:00 am I went to an urgent care clinic where they tested my urine and PRESCRIBED medication for a uti. Had the provider listen to my issues instead of hanging up on me I would have started treatment sooner. If you value your health this provider toni sharon is someone I highly recommend you do not go to if you need help in your time of need. I contact teladoc gave them all my information and started a dispute to refund my insurance. Very UNPROFESSIONAL and UNCARING. Teledoc sends out the same generated automated responds to all who give a negative review. Sad Teledoc was once a very reliable place to call knowing there were providers who cared. Now its like playing the lotto when you are connected to a provider, your hoping for a winner again sad. If this negligent type of care continues I can predict teladoc becoming extinct and urgent care clinics rising.

Helpful?
Tasha
Tasha
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The service was absolutely excellent

The service was absolutely excellent. The provider listened and knew exactly what I was going through. Less than 10 mins after the phone call, my prescriptions were already sent to my pharmacy and everything was hassle free, quick and easy.

Helpful?
Douglas Mahan
Douglas Mahan
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Relatively easy to connect

Relatively easy to connect. Dr. call back was rapid. Was easy to obtain a med for an ailment that revisits me once in a while.

Helpful?
Melody Boomhower
Melody Boomhower
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

My overall experience was great

My overall experience was great. The appointment was easy to schedule. The provider could not have been nicer. I really enjoyed my time talking with her. I would recommend it to anyone.

Helpful?
Tiffany Tiffany
Tiffany Tiffany
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Fast response time very informative and…

Fast response time very informative and sent my meds immediately to the pharmacy

Helpful?
Tim
Tim
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Short wait time

Short wait time, easy to communicate and the Dr. listened carefully, correct diagnosis and the issue was resolved as I expected.

Helpful?
Tiffany Kiiskila
Tiffany Kiiskila
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

They listen to me and I got meds in a…

They listen to me and I got meds in a timely manner

Helpful?
BRIAN
BRIAN
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Incredible Help

Dr. was awesome.... Thank you all

Helpful?
Patrick
Patrick
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

First experience with Teladoc:Outstanding

The agent was committed to assist and pleasant. She explained the process as it was my first call.to Teledoc. I really appreciate that I didn't have to wait for a doctor and be put on hold!!! The doctor was very clear and very helpful

Helpful?
Jessie Wooldridge
Jessie Wooldridge
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Teledoc is wonderful with mental health!

I found my new mental health provider on Teledoc and I have to say that I absolutely adore her. I'm so excited for my treatments now that I can put a label on emotions that I didn't understand before as well as how to have enough self-awareness to recognize how to deal with them. I feel like I can be comfortable in my own skin again!

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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