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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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Jennifer Theisen
Jennifer Theisen
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The good doctor

The doctor picked up the call in a timely manner and listened to me. He helped me get on with healing.

Helpful?
Erin Small
Erin Small
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

My doctor is absolutely the best the BEST

My doctor is absolutely the best! She has helped me in so many ways. I got very lucky that I was matched w/her. I hope to be on her care for awhile. I just can’t explain how grate she really is.

Helpful?
Michelle Mitchell
Michelle Mitchell
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

I think this is an excellent way to get quick help

I think this is an excellent way to get quick help when you know what is going on with your health and need an antibiotic. I’ve been very satisfied with the care provided.

Helpful?
Manuel Nuño
Manuel Nuño
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Very convenient and very easy

Very convenient and very easy. Took about 5 minutes to set the Appoinment and about 2 minutes later I received the call. Saved me a trip to urgent care and time.

Helpful?
Kristina Marie
Kristina Marie
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Very efficient service

Very efficient service. Expedient and attentive to my symptoms as described by the pictures. Much easier than sitting in a room for hours waiting for someone to service your needs. Great way to get service quickly.

Helpful?
Mike G
Mike G
1 reviews•New Reviewer
10 months ago
3 out of 5 stars

No much help this time

I’m not saying the professional isn’t correct in diagnosis or treatment recommendations but to pay $54 for less than a 7 minute call with no prescriptions / no advice other than to let it take its course and see a doctor if it doesn’t improve in 2 weeks total seems like a waste of time / money. I usually give Teledoc 5 stars. This is the first time I wasn’t impressed and I wished I hadn’t called. $$$$

Helpful?
retterick
retterick
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

This company was fast to get to talk to…

This company was fast to get to talk to a doc. Doc was patient, polite and listened and gave good feed back. Big shout out to Dr. Devolld.

Helpful?

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Mrs. Hood
Mrs. Hood
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Necessary Change through Fear

I have been mentioning for years that I needed a colonoscopy. Thie very first appoint action was taken. I cannot say enough about being heard. This experience is worthy.

Helpful?
Paul Mendicki
Paul Mendicki
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The dr listen to my illness she called…

The dr listen to my illness she called in prescribed medicine and all feeling better

Helpful?
Brittney Manner
Brittney Manner
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Great Experience

Teledoc is so quick and easy! I needed antibiotics and were able to get them prescribed and delivered to me the same day. I wish I had reached out to Teledoc sooner. Will absolutely use again!

Helpful?
Tracy
Tracy
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

That you don't feel rushed and that you…

That you don't feel rushed and that you are heard.... So grateful for the Dr I spoke with....

Helpful?
Darrick
Darrick
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Quick, efficient, time saving!

Filled out a few quick details on the app and within 10 minutes I received a phone call. Sinus infection was the diagnosis with antibiotics prescribed. I was able to pick up my medication at my nearby pharmacy within the hour after the call.

Helpful?
lauren r
lauren r
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Post surgery chat

I had had surgery earlier in the week, but I couldn’t get a hold of my regular provider on the weekend. I didn’t think I needed to go to the ER, but wanted to talk over my symptoms with someone. The Teladoc provider listened carefully to what I had to say and provided me with the information I needed. five stars.

Helpful?
DG
DG
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The Best Dermatoloy Online Experience

Very fast turn around regarding my skin problem and got my medication for my skin problem the same day. Thank you👍😁

Helpful?
Annette Ammirati
Annette Ammirati
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Teledoc is great

Teledoc is great. They provide easy tools to schedule medical care quickly. They are prompt with email confirmations and easy access to customer care. The doctor i am seeing is patient, knowledgeable and caring.

Helpful?
Vanessa Augustin
Vanessa Augustin
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Service is always great

Service is always great. I truly appreciate teledoc for myself and my children.

Helpful?
Sonja S.
Sonja S.
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

I was out of state for the birth of my…

I was out of state for the birth of my grand daughter and came down with a UTI. Teladoc was fast with a quick call from a doctor and the meds were called in to the pharmacy by my daughter’s house within the hour I was on my way to feeling better.

Helpful?
Timothy A Hill
Timothy A Hill
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Doctor listen very well

Doctor listen very well. Understood the condition and provided swift care..

Helpful?
Kelly Evans
Kelly Evans
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Doctor called on time at 7 AM on a…

Doctor called on time at 7 AM on a Saturday morning. The medicine he prescribed so far has done its job with my diagnosis.

Helpful?
Michael Pordes
Michael Pordes
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Needed some immediate medical advice as…

Needed some immediate medical advice as I was getting worse rapidly. Spoke to a board certified ER Dr within 5 minutes who told me to go to the local ER immediately. After 7 hours at the ER, finally got treated and released.

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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