Taylor Rose Reviews

The conveyancing process began with a slow and challenging start. As first-time buyers with no prior experience, we struggled with the initial lack of clear communication and timely updates from their system, leaving us unsure of what to expect or do next. However, after this bumpy beginning, things improved significantly. While it often required follow-up calls after emails, our case handler and legal assistant proved to be helpful and friendly. In the final stages, once a deadline was set, they were highly efficient and ensured everything was delivered on time.

Emily Waller of Taylor Rose is brilliant to work with. She handled 2 of my cases and it was a smooth process. She kept me informed throughout the process.

I have had a terrible experience with Taylor Rose and my property purchase has been ongoing since February 2025. The seller has now put the property back on the market. My stress levels have been elevated for months and I stand to lose approx £3-5k in fees overall (mortgage and legal). Communication was initially good but my calls are now ignored. At the 11th hour, a fire risk assessment was requested by the mortgage lender’s solicitor, but really my conveyancer should have requested this right from the beginning to avoid this delay. I appreciate that workloads can be high and that everyone needs annual leave, but I have often found myself doing a lot of chasing and researching a lot of legal stuff that my solicitor has been unable to explain. Quite frankly I don’t know what I am paying my fees for and there is a lack of proactiveness.

I had the great pleasure of working with Yvonne Dixon-Cophen and Kiyara De-Silva on the completion of my property. They were incredible efficient, diligent and thorough - everything you could want in your legal team. Beyond this, they were very human and super reasonably priced. I would go as far to say they completely surpassed my expectations and will whole-heartedly recommend them to anyone who needs legal advice.

We used Taylor Rose for buying and selling a property.Opal dealt with our case and if anyone deserves a fantastic review it’s her!She worked so hard getting everything in order for us which at times was very challenging as we were dealing with a buyer with a terrible solicitor (there review is next!)Opal kept us informed constantly and was at the end of the phone when we needed her..She went above and beyond constantly trying to contact a solicitor that went AWOL.Im sure we drove her mad at times with calls and emails but she always remained professional friendly and empathetic..Thankyou Opal for everything you did!!!From Tamara &Nick

We recently completed a property transaction with the help of their solicitor, Swee Ghai, and we are extremely satisfied with the service provided. She was incredibly thorough and patient in explaining every detail to us, ensuring that we fully understood each step of the process. What impressed us most was the personal touch — not only did she communicate clearly via email, but she also took the time to call and explain things to us carefully and considerately. We could truly feel that they were wholeheartedly dedicated to supporting us throughout the entire process. If we ever need assistance with a property transaction again in the future, we will definitely choose them without hesitation.

I have been extremely disappointed with the level of service received during my property purchase with Taylor Rose. My transaction has been ongoing since December 2024 and throughout this time communication has been consistently poor. It has been nearly impossible to speak with my conveyancer on the phone, despite numerous calls and voicemails. Emails often go unanswered for long periods, even on critical matters requiring timely updates. This lack of responsiveness has caused repeated delays and unnecessary stress. Key documents have taken weeks to be reviewed or sent, and when I have requested clarity or confirmation of outstanding items, the information provided has been partial or unclear. My lender has also struggled to get any response from Taylor Rose, which has further held up progress. I appreciate that workloads can be high and annual leave is understandable, but as a paying client I expected at least basic communication and proactive case management. This experience has left me with serious reservations about recommending Taylor Rose to others.

We had such a positive experience with Taylor Rose when selling and buying our new home and we would highly recommend Sophie. We felt well informed throughout the process due to Sophie's exceptional communication and she handled all matters in a professional and efficient manner. The online portal also made life so much easier for uploading files and documents. Thank you again Sophie for making, the often complex process of moving home, a stress free one.

Charlotte Davitt and her team were amazing, couldn’t do enough for us. Will definitely use again if we ever move house. Thanks again Charlotte

We've had the absolute pleasure of working with Vanessa in Maidenhead, and cannot recommend her highly enough. She has gone above and beyond at every stage; her communication has been outstanding, her efficiency second to none, and she's managed it all with warmth, professionalism and good humour. We’ve never worked with anyone so proactive and responsive, nothing was ever too much trouble, and we always felt in safe hands. A genuinely brilliant solicitor and a lovely person to deal with. We’ve thoroughly enjoyed working with her and would 100% recommend her to anyone looking for support with their conveyancing. One in a million - thanks so much Vanessa!

Very helpful and easy to contact. Made the whole process of selling so much easier. Nayanjalie was so helpful and always had time for me.

Extraordinary experience much like herding cats for my amazing conveyancer Jane Voce Long. She battled through Pneumonia and a long Easter plus another conveyancer with limited communication skills ! I’m not sure how any of us survived to make it to completion. Living on tenterhooks for six months. Thank you again Jane, for your calming visits especially!

As first-time buyers, the whole process felt daunting at first—but working with James Swede made all the difference. From the very beginning, James was incredibly helpful, patient, and clear in explaining each step. He always kept us informed, responded quickly to our questions, and made sure everything was progressing smoothly behind the scenes. His professionalism and calm, reassuring approach gave us real confidence during what could have been a stressful time. We’re now settled into our new home and so grateful for all the hard work James put in to get us here. Highly recommended!

I would like to thank Wendy Rixon joint head of wills trusts and probate disputes and senior paralegal Angela Drury.Wendy helped me through a very sensitive and complicated contesting of a will and i was kept updated and advised throughout a very lengthy case. Wendy has incredible knowledge and kindness and was always there on the end of the phone if i had any questions or queries nothing was ever to much trouble. I would highly recommend her she's fair compassionate and gives very good advice and kept her costs to a minimum.I would like to thank them for all their hard work and professionalism and for the outcome of my case.

Taylor Rose have been great for me, Charlotte has been my main go to contact but also teamed with Chloe and Amanda, all with quick and clear responses. Always treated with personal engagement and not pre-drafted replies. They were consistent with everything they could do, never waiting for them to do anything, it was all done immediately. I'd recommend them 100%

From the beginning to the end Sophie was incredible, Originally we were just selling a property but we quickly found another one and she was fantastic at ensuring they both went through at the same time. Sophie guided us through everything and made the whole process easy. At no stage did i feel overwhelmed as Sophie kept us informed all the time, I have already recommended her to others who are using her.

Anne Murphy and Taylor Rose have been fantastic throughout my recent property sale and purchase experiences. I would thoroughly recommend them. Anne was helpful, responsive, knowledgeable, reassuring and available for any queries I had and quick to work through the various stages of the process. There were a lot of moving parts and this was all handled seamlessly. I felt very looked after the entire way. Thank you.

Helpful, timely and competent.

I do not recommend Taylor Rose at all, we were due to complete our remortgage today but there are still outstanding actions on their side that have not been completed meaning we are currently stuck on our prior provider variable rate which has increased daily interest. Throughout the process our case handler has been extremely slow to reply and with bare minimum information despite many chasing messages from me on their portal. When I phone up the case handler and team leader are never available so the operator just puts another note on my case which appears to do nothing to progress things. I've now sent a complaint through to the team and a day later had an acknowledgment, said they are looking into it and have sent me their Ts&Cs, which gives me no resolution or ETA and does not address the additional costs we are facing due to action not taken by Taylor Rose (outstanding actions on a Trust Declaration) with their excuse being they have extremely high workload at the moment! Updated 02/07 team leader phoned and worked through the issues and completed today