Taylor Rose Reviews

Paul Green at Taylor Rose was extremely professional and helpful throughout the sale of my mother’s flat. He responded promptly to all my questions and calls, which made the whole process much less stressful. I really appreciated his clear communication and efficiency. Thank you, Paul, for your excellent service!

I was happy with the service received from Taylor Rose specifically Nicole. Thanks to Natalie and Emma for picking things up in her absence and keeping things moving. It wasn’t the easiest of sales but we got there in the end! Highly recommend, great service and reasonably priced. Thank you.

I would definitely recommend TR, especially Clare Blandford, she was very professional and efficient and the communication with her was regular and came through at any time of day which was really helpful to me, she also replied to emails evenings or weekends. I would also want to use TR for any future work I needed doing especially Clare.

this is the third time i used TR. Dheeshan Booso, thanks a lot, what a diamond. Dheeshan and Kusal, are a great team.. efficient, fast and on the ball...... i'll be back!!!

I wish to express my dissatisfaction with the service I have received from Taylor Rose throughout this process. From the outset, communication has been extremely poor. I did not have any verbal contact with a member of their team until more than two weeks after the process began. Prior to this, I was asked to provide sensitive banking information without receiving a clear explanation of the process or reassurance from their staff. The breakdown of costs had not been provided in a transparent or timely manner. The client care letter uses vague terms such as “may be” charged, which are not clear or definitive. At no point were these charges updated or made available via the Taylor Rose portal. I was also charged additional fees for an expedited four-week completion, which was not made clear from the start and was not reflected in the initial costings I was given. The initial costings were £1.9k, imagine my dismay and shock when I recieved a nearly £3k bill with additional fees and extra charges. To make matters worse, the final bill was sent to me after 5:30 pm on Thursday, 27th March, despite my earlier request during the week for the final bill. I was then required to make full payment by the next working day (Friday), ahead of a completion date set for Monday, 31st March. This gave me no time to properly review or query the costs, nor to confirm the payee bank details as required, since the bill was sent after working hours. I consider this to be extremely unacceptable and indicative of poor planning and communication. I have made two written requests for my personal and business bank details to be deleted, as is my right under GDPR legislation. It has not been confirmed as of the 15th June to be done. I personally would never do business with Taylor Rose again. Unless I want to be charged exorbitant hidden fees, poor communication and a firm that ignored my GDPR requests aswell as ignoring my complaint which was raised with the client care team in May. Such a shame!

Very happy with the service TR gave us, specifically Debbie who was brilliant throughout. She was informative, quick to respond and really helped guide us through what is typically a stressful period, relatively pain-free. She was responsive which was important for our somewhat short turnaround and really helped. Showing her dedication to helping us on her annual leave, which went a long way and reassured us, she had our best interests at heart. Thanks again, Debbie. Thanks again Debbie

I couldn’t recommend Taylor Rose more highly. Our solicitor, Joseph Denman, was fantastic. He worked very proactively, responding to our queries without delay and kept us updated throughout the process. We had some issues with our seller and Joseph went over and above to try to resolve things for us. Moving is extremely stressful and it was reassuring to have someone we felt we could trust and rely on acting on our behalf.

Verandra parmar is a very good solicitor. Very satisfied with the service.

An excessive amount of time was spent trying to satisfy you that we had legitimate funds to buy our property. The amount of information was in our view well beyond what was legally required. We saw no end to the process and had to ask our estate agent to intervene. We were not impressed that you did not accept electronic signatures which delayed the conveyancing process as we had to submit hard copies. If you had asked for the re-examination of our finances earlier we would not have had to pay an extra fee because the time between completion and exchange was below your threshold by one day.

We used Taylor Rose earlier this year to help us purchase our first home, and the process was so quick we couldn’t believe it. We managed to complete the day before the stamp duty tax rise and want to thank Joseph for all his hard work in making that happen. Thank you!

Joe was absolutely brilliant from start to finish, really responsive, incredibly helpful and took time to explain all of my questions (and i had a lot). The whole process was so smooth, I will actually use Joe again when I sell my current house as he has been nothing but outstanding. Thank you Joe.

Elise Stark is a very good solicitor and is a lovely person to deal with

I recently used Taylor Rose for the sale of my property, and I couldn't be happier with the service I received. Martina, my solicitor, and her conveyancing assistant, Ryan, were both excellent throughout the entire conveyancing process. They were responsive, thorough, and kept me informed at every stage. What stood out was how smooth and stress-free everything felt, especially during what can often be a complex process. Martina was highly professional and always approachable, and Ryan was consistently helpful with quick updates and clear communication. I genuinely felt in safe hands. I would recommend Taylor Rose, particularly Martina and Ryan, to anyone requiring efficient and reliable conveyancing services.

Viktoria was amazing! She was incredibly responsive and always available when I needed her. As a first time buyer, her patience and easy descriptions of complex terms was very much appreciated. I would (and will if I move again!) use her again. Thank you

Excellent service from Amit Rana Recently use Amit Rana for the purchase of our first home and we couldn't be more pleased with the service. As a first time buyers we were unfamiliar with the legal process involved in buying a house but he made everything clear and straightforward from the very beginning. Communication was consistent and timely and no question was too small. Amit guided us through each stage with professionalism and patience, explaining every document and step in plain language. The entire process was smooth. We highly recommend Amit rana to anyone looking for reliable and knowledge solicitor Thank you for helping us move into our new home with confidence and peace of mind !

We have recently sold our property with Taylor Rose and I would highly recommend them ! Our solicitor Harley Sommer has been the most professional efficient friendly approachable solicitor we could ever have hoped for and has gone above and beyond our expectations Thank you for an amazing service..

Debbie Hardcastle has been responsive, helpful, communicative, approachable, thorough and clear in all her correspondence with us. She has gone above and beyond to help us exchange and complete as soon as possible. I would recommend her to anyone and everyone.

Easy to use, clear instructions and communication. Fast response to questions and queries. Called a couple of times, minimal waiting time, very helpful staff who answered all my questions and offered support. I dealt with Molly Chaloner who was excellent, and very thorough at her job this gave me great confidence in the process. Highly recommend Taylor Rose - Molly Chaloner

Leaving this feedback as a mortgage advisor who worked with Ricky on our mutual client's case. I can't thank Ricky Francis enough for showing professionalism and true patience when dealing with the case that had massive delays caused by the lender. Mutual client was getting frustrated about the timelines and needed reassurance and clearer time scales for completion (we were nearly 5 months into the process), and Ricky handled it professional and at some point was updating myself and a client every day! We got there in the end. People need Ricky in their lives. Thanks a lot for helping out with something that could have gone in a completely wrong direction for the client. Top work!