Superdrug Mobile Reviews

I had a problem without knowing the pin of my sim card and i had conact with Vinnie and helped me solve my problem. Very clear and open to help me.

Nazia was lovely and got my issue sorted quickly!

I spoke with Joshua today. He went above and beyond to help me with my query. Thank You Very Much 😊

Great customer service from Nazia on Superdrug mobile really helpful and quick and gave me the information i needed.

A* service, thank you so much.

courtney was great, helped me through the process and was very patient with me. Tech befuddles me these days. Thank you Courtney :)

Thanks to Carmen my points where easily moved from an old account to my new one and it was quick and easy. Very easy to provide information and recieve it on the online chat. Thank you.

Helpful service from Courtney in fixing a payment error. Kind and helpful

I have had Superdrug Mobile for more than 4 years and I am very satisfied overall. What has impressed me the most is the amazing customer service. I am a big fun of the 'chat' function where you speak with agents (rather than robots) who are always extremely helpful and kind. Nazia, whom I have spoken to a few times, always goes above and beyond to help me.

Carmen was very helpful!

I had a few questions about payments etc.., Courtney helped me with it and was very polite, helpful and she made sure she gave me as much help as possible.

Excellent support today from Courtney to help me with an issue with renewing my plan. Thank you!

I am a past customer of Superdrug Mobile, my plan expired when I went overseas. On my return I purchased a new SIM and tried to activate it. My dashboard wouldn't let me because of the expired plan and suggested using live chat to sort it out. I fired up the live chat and was connected with a very helpful customer service representative called Courtney. Courtney was understanding, polite, and very efficient. After establishing my identity Courtney quickly found a solution and I'll be activating my new SIM soon. This kind of customer service is why I always come back to SuperDrug Mobile. Thanks, Courtney!

Superdrug’s chat service is excellent. They are very quick and efficient and give very comprehensive responses and solve problems. I had an excellent person called Carmen who helped me resolve my issues,

I am happy with the mobile help service especially Courtney who more than great in helping me

Always excellent service. Courtney guided me through my issues with great knowledge.

Mateusz solved my problem fairly quickly, and was very nice to deal with!

Talked to Mateus. He was very solved my problem quickly.

The chat function certainly worked for me. I did not really have to wait. The replies were comprehensive. My interlocutor was Michael. NB I am absolurely new to to Superdrug Mobile.