Superdrug Mobile Reviews

Marta - Fast and Efficient Leaving Vodafone and choosing Superdrugs was a great choice. Should have done it a long time ago! Great assistance, thank you

Really pleased with superdrug mobile. Very easy process to switch, great signal, great price. Used chat & spoke with Joshua as I had a query with the price (the discount hadn't worked) & Joshua resolved this efficiently.

Courtney was incredibly helpful and very compassionate,she is a credit to your team

We are switching from EE to Superdrug mobile, after speaking with Nazia tonight she was just a delight to deal with. 10/10.

I had a great experience communicating with Mateusz. Through our chat they were able to save me 48 on my mobile plan. Polite and very responsive, something you don't always get with other companies. Great job!

I’ve just left a web chat with Vinnie, who went over and above my expectations when I started the chat. He was polite, efficient and also helped me save £48 on my mobile plan this year - when you’re on UC & PIP, every penny counts! I am so very grateful to him, and to the Customer Services at Superdrug Mobile in general - I would recommend them to anyone and everyone!

Was expecting to have a carry on with my complaint but Joshua dealt with it promptly and it will be sorted out in no time hopefully

The online chat service provided by Joshua was outstanding, resolving my concerns straight away & in an extremely professional manner. Thank you.

I had problems early on with mobile network but it’s ok now and spoke to Courtney and everything good now great service

I was having trouble re-setting my password, so I decided to try the live-chat. I was connected with the lovely Courtney straightaway. She confirmed my details very quickly and was able to solve my problem swiftly! She was very lovely, kind, and helpful😊

Outstanding work by Mateusz. Very professional and quick to reply on the chat. Thank you !

I had the good fortune to speak to a chap/legend called JOSHUA from Superdrug mobile and he was patient / polite / professional/ very kind indeed 🤝 he surprised me with any offer which I wasn’t expecting and it’s made my year ! He’s a brilliant addition to the Superdrug mobile team!! 🤝⭐️⭐️⭐️⭐️⭐️🤝🫶🏼✌🏿 Thanks SO MUCH Joshua !! 😎

Courtney was a great help today.

Mateusz helped me with a few queries over the webchat service, super quick, super helpful, great communication, very polite and kind. I was allowed to alter my sim plan easily! Fabulous service, Thank you!

Joshua answered all my questions regarding SIM deals today, fast and efficently. Brilliant customer service, thank you.

Very helpful and i would sum up in one word excellent 👌

Nazia was very helpful and professional. It’s a pleasure to contact with such a polite customer service.

Joshua at Superdrug Mobile was very helpful and reassuring hopefully the team will help with the issue of my double points missing, But I am happy he will be looking into it for me.

Great help from customer services live chat. I forgot to add a promo code at the end of setting up my sim and a lovely person by the name of Mateusz sorted my bill out for the year and applied the promo code. Super happy with the customer service so far.