Superdrug Mobile Reviews

Courtney helped me out when I was having trouble with my SIM card. Everything was super quick and easy to follow. I’ve only been with Superdrug mobile for a short time but the customer service is unmatched !

I was connected to live chat very soon . Did not wait at all. Mateusz was really helpful and sort everything in no time. Very happy with the service and the Agent. Cannot fault

You will waste a lifetime trying to get answer from their useless chat only customer service. They do not own a telephone number despite them asking how they can contact you from a complaint form. I cannot believe the reviews on here are genuine, when they have such serious access issues on mobile devices. 2 hours online asking the same question and they just delay ask irrelevant questions and them repeat themselves. This is because the names are made up and different operators jump on conversations and then ask all the same questions again. I think it is all a game to them. They are challenging themselves by how long they can drag a chat out for. If you have an account and cannot log in via your iphone it is not you! It is SDM and their useless tech support. The account can ONLY be accessed via a desktop NOT an iPhone. Still unresolved after three years of complaining and will never be resolved. Go to a real service provider and leave these inept morons to their netflix series and selling lipsticks.

I have not been with superdrug for long but I am happy with their services and when I was introduced to the mobile by Taamina I knew with no doubt it will be great.

I spoke to Vinnie via online chat, he was helpful and patient. Thank you ☺️

I was experiencing some problems porting the previous number and Nazia was very helpful. She helped me and responded very professionally. I loved her customer service.

Mateusz very quickly understood the problem and patiently resolved it.

Thank you for Mateusz for the excellent customer service!

Thank you for your help they help and explain very well and politely all of superdrug mobil assist very well

Excellent and easy service, Courtney was 5 stars

He was very helpful and quickly managed to get what I needed done, thank you Mateusz

I needed to change my plan on my superdrug mobile, and the advisor on the chat service Mateusz was very helpful 👌

Marta was very helpful and immediately understood my problem. The issue was completely resolved quickly and efficiently.

Superdrugs Mobile @Mateusz, thank you for being calm during my moment of frustration and overreacting. I really appreciate your help and kind words. Thanks for your recommendations and guidance on how to clear caches, cookies, browers to use, just to login. I had the right Customer Service today. 🤗

I’ve been having trouble logging into my superdrug account which is linked with my superdrug mobile account. Joshua was so helpful and tried to sort this for me. He tried multiple times and was very understanding with my frustration. Unfortunately i was still unable to log in but he kindly gave me some advice and passed me through to the right people who could sort this out for me! Thankyou Joshua

Carmen was fantastic . I real pleasure to deal with . No problem understanding my requirements and actioned it immediately. 5 star ⭐⭐⭐⭐⭐

Courtney was brilliant at helping me set up my new sim. Amazing customer service.

Nazia your assistant was a big help and was very polite and patient. Everything was resolved with my payment card quickly and successfully.