Spafinder

2.772727272727273 out of 5 stars
2.8
Average286 reviews

TrustScore

2.8
2.772727272727273 out of 5 stars
Average
5 out of 5 stars
107
4 out of 5 stars
13
3 out of 5 stars
14
2 out of 5 stars
12
1 out of 5 stars
140
286 reviews in total

Review summary

Spafinder has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Inconsistent and Unreliable

I received 2 giftcards for my birthday and when I went to use them 1 card came back that it was already used (it was my ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great customer service experience!

I recently had a family member pass and we found old gift certificates for spa finder in her belongings( it was a Christ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent customer service

Excellent customer service. The company also has safety nets in place for fraud, which when suspicious activity occurs, ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Never again

Never again. Bought it at Costco when they had it as a sale item before Christmas. Went to use at one of their locations...Read more

0
0
🔥 High engagement

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Skippy
Skippy
1 reviews
about 6 years ago
5 out of 5 stars

So easy!

So easy! Can use at lots of spas

Helpful?
susan
susan
1 reviews
about 6 years ago
5 out of 5 stars

I bought the Spafinder gift certificate…

I bought the Spafinder gift certificate online, as a birthday gift. It was very easy! I had gone to my local Costco to pick up the gift but they weren't stocking them any longer. The online purchase worked out well.

Helpful?
Kimberly
Kimberly
1 reviews
about 6 years ago
5 out of 5 stars

Easy and efficient!

Easy and efficient!

Helpful?
SUSAN
SUSAN
1 reviews
about 6 years ago
5 out of 5 stars

Really great promos!

Really great promos!

Helpful?
AB
AB
1 reviews
about 6 years ago
1 out of 5 stars

The website was very difficult to use

The website was very difficult to use. 1) Received error on the message field. Something about characters in a language not excepted and possibly through a length error when I was well under the character limit. I determined that the field was not allowing carriage returns. 2) Did not get responses from the site saying the Gift Card was complete. Finally, after calling the Help Desk. Determined that every email from this site sent to the SPAM folder. Unacceptable.

Helpful?
Kerrie
Kerrie
1 reviews
about 6 years ago
5 out of 5 stars

Easy to use and really great spas.

Easy to use and really great spas.

Helpful?
Rachel
Rachel
1 reviews
about 6 years ago
5 out of 5 stars

I have used Spa finder gift cards in…

I have used Spa finder gift cards in the past and have found it accepted in so many places and very well known! I ask for it as a gift anytime someone wants to send me something lol!

Helpful?
Bonnie
Bonnie
1 reviews
about 6 years ago
5 out of 5 stars

Worked great

Got a great deal on a gift card and was pleased with how easy the process was. Worked great at the salon when it came time to pay with it.

Helpful?
LG
LG
1 reviews
about 6 years ago
5 out of 5 stars

Spafinder is great

Spafinder is great. It helps me find spas I would have never known about. The spa we went to was Relache Spa and it very relaxing. I’m looking forward to returning.

Helpful?
Anna
Anna
1 reviews
about 6 years ago
5 out of 5 stars

Great service!!

Great service!!

Helpful?
Missy
Missy
1 reviews
about 6 years ago
1 out of 5 stars

This was a riduculous mess!!!

This was a ridiculous mess!! I am with a merchant that took a card with your logo. However, there was no way to know for the client nor for the business that it needs to be called into you then you will issue another "ecard" that covers ONLY you!! It was a ridiculous mess!!

Helpful?
jennifer
jennifer
1 reviews
about 6 years ago
5 out of 5 stars

Spafinder is great

Spafinder is great! Helped with our spa experience

Helpful?
Maria
Maria
1 reviews
about 6 years ago
5 out of 5 stars

Very easy to maneuver your website and…

Very easy to maneuver your website and purchase a gift card.

Helpful?
Janis
Janis
1 reviews
about 6 years ago
5 out of 5 stars

Excellent gift option

I love Spa Finder and the fact that you can use it most anywhere. Makes a wonderful gift!!

Helpful?
Rickster.
Rickster.
1 reviews
about 6 years ago
5 out of 5 stars

First Review

First time I gave one. I did get one once and was satisfied. Updates on when it was viewed were helpful. I’d recommend to anyone.

Helpful?
Deniese
Deniese
1 reviews
about 6 years ago
5 out of 5 stars

Easy to use

Easy to use and does what it needs to do.

Helpful?
Jennifer
Jennifer
1 reviews
about 6 years ago
5 out of 5 stars

The spafinder gift card was easy to use…

The spafinder gift card was easy to use and I got 12% off of my spa trip by purchasing it online!

Helpful?
Victoria
Victoria
1 reviews
about 6 years ago
1 out of 5 stars

Ordered gift card still have not received

I ordered a spa Finder egiftcard and did not receive though the payment was processed. I am very disappointed.

Helpful?
Michael
Michael
1 reviews
about 6 years ago
1 out of 5 stars

I had a promo code that I used for 15%…

I had a promo code that I used for 15% off at checkout. The discount applied at checkout, but I was charged the full amount. I reached out to spafinder, they said that they saw the promo code there, but it was never taken off my bill. Due to their site's glitch, I had to pay the full price, even though the promo code was applied because all sales are final.

Helpful?
Helen
Helen
1 reviews
over 6 years ago
5 out of 5 stars

Always dependable

Order spa finder gift cards is so easy and the recipient is always pleased!

Helpful?

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