Soothing Home

I am so happy to have found these. They fit perfectly on the back and seat of my couches, already had their first washing and they came out wonderful. So much better than the throw covers I had on couches before. Looks so much nicer.

Merchandise great Company great

Great color selection, shipped quickly. When they arrived I was very pleasantly surprised by the quality of the fabric, heavy elastic banding that holds the covers on the cushions. Easy to put on cushions also.

Everything fit great on my sofa and looks a lot neater than the throw covers I had on it. With 4 cats I needed something to protect my furniture. So far these seem to be great. Arrived quicker than I thought. Now I’m going to purchase the rest for my love seats.

The 90-day money back guarantee is what finally convinced me to purchase covers for my unconventional loveseat recliner. I am so pleased with the covers I received and I will not be returning them. They are perfect!

The cushion covers fit great and looks a lot better than having blankets all over the couch to protect it from two crazy huskies.

I would have given 5 stars but I found that the covers are a little too small for my cushions. I have a 2 seat couch and need a little more room with the covers. I have stretched them to the absolute limit. Still they are nice quality and worth the seasonable price.

The cost, and quality of your product. It actually was true to your ad. Thank you.

I absolutely LOVE my covers!!! I have a chaise sectional with two seat cushions. I have small dogs so ordered two covers, plus the promotional two more covers for extras. They are beautiful and fit perfectly. I then decided to order two covers for my matching large round chair. As soon as I received them I tried it on but Unfortunately it didn’t fit. I had contacted customer support for a return because I can’t use them on anything else. They offered me 50% of the money back, keep the covers and they’ll send a better size. I told them that I had an extra chaise cover that I put on it that works fine. They then asked for pictures in order to receive my return label. I sent the requested pictures … front of bags, back of bags, and cover tags (all in perfect condition, except on cover didn’t have a tag). I haven’t heard a single word back from anyone!!! I’ve emailed twice since then checking to see if they received my email with pictures … and still nothing. I do love the product … but a little put off with Customer Service.

Quick action on a return. First Chelsea on 2/27, then Jennifer on 3/2. Both helpful and friendly.

I love the covers!! Really a good value. A great update.

Quality of covers stretch and fit nicely. Don’t move when animals are up on the couch makes it simpler to clean when they make their messes. Can’t keep them off my couch no matter what I try, but these covers are amazing and will make cleanup easy.😍

Love this product! I didn’t know what to really expect when i received my order. Quality material and well made were my first thoughts. When i put them on the cushions I fell in love! I used on couch in our motorhome because we take our dogs when we travel. (3 Big Dogs) These covers are amazing! They stay put on the cushions. I will order another set for the couch at home just to preserve it. Give it a try you won’t be disappointed! What a wonderful idea! Had an issue with postal delivery, called customer service and they were wonderful. Got it all handled and resent my order so fast.

So say disgusted with their customer service is an understaement!..i have been dealing with them just shy of a year..my couch covers did not fit, returned them to somewhere in China..got the package back undeliverable eventhough address was confirmed.i called..they told me they woukd refund my cost to send back but i had to open a savings account, which i did.they sent the credit to my bank as a checking account so needless to say it got rejected.called them with a checking account number months ago and still waiting.Chelsea (dont know if thats even legit) keeps telling me the dept is working on it but doesnt hv an update and she will expedite it. I mean really how hard is that?..so this company is crooked and has no clue but really stealing my money!

Absolutely appalling product. The sofa cover product this website sells purports to “Protect from all types of stains and damage” and is “your ultimate defense against sofa stains, spills, wear and tear, with the added bonus of revamping your furniture's aesthetic”. Evidently these covers are not in any way resistant to liquids as the first time something spilled on it it went straight through onto the sofa cushions. Not to mention, they are hideously ugly and the only reason we kept them was because of their alleged protection properties. A complete waste of money.

WORST CUSTOMER SERVICE EVER!!! I ordered a set of covers for my couch. They did not fit. I emailed and requested a refund. They offered me 50% off and I could keep the covers. Why would I do that.. they don’t fit. I requested a full refund. They told me to take pictures of the wash labels, UPC and the bags. I did this. Sent them 39 pictures. I have emailed them 7 times since and had no response. This company is a sham. Do not buy from them. I still have not received anything from them and am stuck with inferior covers that don’t fit.

I ordered the cushion, back and armrests. When received they didn't fit properly so I requested a return. First your company offered to give back 50% of my money and keep the covers. I said they don't fit, why should I keep. When I requested a rma and refund the fun started. I had to take pics of the wash tag, bag, and barcode and send to customer service. I did this and your people kept saying "I need the wash tags". When I said if you got the pics of the bags, the wash tags were on that email. Regardless, I sent the tag pics 3 times and kept getting the same response, "we need the tag pics". I called customer service and told them what I just typed and they finally said a rma and label would be sent in 2-3 days. Well, I got the return email with no attachments. I called and was hassled with your cust. service person saying I can't send again. Well, they finally sent an attachment that can't be opened and no rma. I had to email for the 10th time send an rma and just give me the address. I'll send back at my expense. I will not order from you again or recommend your company to anyone!

Unexpectedly surprised Fit my couch and soft too

I purchased 2 seat covers and 2 back covers for my new couch to replace the dog blanket I was using. The covers are soft and stretchy and covered well. They are attractive and easy to get on and off! My dog loves them and I think it was a good choice.

I ordered the Soothing Home sofa covers with hope. They looked very nice and the reviews on their website were good. I should have looked further. I received them in about a week. When I opened the package I was pleasantly surprised. They were packaged well and looked well made. Unfortunately they did not fit my cushions. I immediately requested a return label so that I could return them. Soothing Home responded asking for the dimensions of my cushions. I sent them the info they requested. Received no response. Four days later I again emailed them requesting an update. Nothing. Emailed again two days later. Finally, I received communication from them instructing me how to put them on. I replied that I wanted a refund and to send return label. Again, no response for a couple of days. Then I was offered a 50% refund and I could keep the covers. I replied I wanted a full refund. They then stated that I had to send pictures of the washing instruction label, front and back of each of the individual packages. That was 22 pictures. I have not heard a thing from Soothing Home since. I tried calling the phone number on the website but it states that there is no one to take calls and all communication is done by email. If I could give a negative star I would. DO NOT BUY FROM SOOTHING HOME!