We worked together to test the software…
We worked together to test the software and my problem is solved. I felt the agent went far and beyond my hopes for support.
Softwarekeep is a software retailer that specializes in selling digital software licenses and products for computers and mobile devices. The company typically offers a range of software solutions including operating systems, productivity suites, security programs, and other digital applications. They focus on providing legitimate software licenses to consumers and businesses looking to purchase software products online.
Reviewers consistently report positive experiences with Softwarekeep. Customers often highlight software, great, support, service.
A minority mention drawbacks around never, email, spam, company. Overall sentiment is strongly positive with an average rating of 4.3 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 24 |
| Sep 24 | 4.6 | 16 |
| Oct 24 | 4.5 | 2 |
| Nov 24 | 4.0 | 1 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 3.7 | 3 |
| Mar 25 | 3.7 | 3 |
| Apr 25 | 3.0 | 2 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 4.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Great service”
“now the next day this starts:,,,SPAM ADVERTS bombing to my email account 4-5-6 per day (JUNK MAIL BLOCKS a pain in th...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
SoftwarekeepThis company | 4.3 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | 4.5 out of 5 (good) | −24% | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: Softwarekeep is #3 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 4.5).
60 reviews of Softwarekeep. Filter by what matters to you.
We worked together to test the software and my problem is solved. I felt the agent went far and beyond my hopes for support.
Already did this in an email
Emre simply took control of my computer and with a few knowledgeable clicks, solved my s-w activation issue. If I had a complaint, he did it so fast it was a little difficult to follow. Nevertheless, problem solved, s-w working fine and I'm happy.
Quick answers to the questions people ask most.
Softwarekeep specializes in genuine Microsoft software licenses, including Windows operating systems, Office suites, and server software. They offer both retail and volume licensing options for businesses and individual users.
Yes, Softwarekeep sells only genuine, legally obtained software licenses directly from Microsoft and authorized distributors. All products come with proper documentation and activation support.
Softwarekeep operates primarily online with customer support available Monday through Friday, 9 AM to 5 PM EST. Orders can be placed 24/7 through their website with immediate digital delivery.
Software licenses are delivered digitally via email immediately after purchase confirmation. You'll receive your product key, download links, and installation instructions within minutes of completing your order.
Softwarekeep offers a 30-day money-back guarantee on all software purchases. Returns are accepted if the software hasn't been activated or if there are technical issues that cannot be resolved.
Yes, Softwarekeep provides free installation support for all purchased software. Their technical team can assist with activation issues, installation problems, and basic setup questions.
Softwarekeep offers upgrade paths for most Microsoft products at discounted rates. Contact their sales team to discuss your current software version and available upgrade options.
1.Softwarekeep supplied a higher level than I asked for. 2.When experiencing difficulty with accessing the download (my lack of ability) your phone help assistant put me right quickly and pleasantly. 3.I am on my way to using the benifits of my purchase.
Questions were answered quickly and were easy to understand.
I was dead in water trying to download and install Excel 2021, but in just a few moments, Eric, your tech installed it and got me up and running. It's wonderful to have support like this!! Thank you very much!!
It appears my issue has been resolved. There was some confusion about the time your rep would be calling me. When I booked the help session, I signed up for 7:30am on 14 August and received a confirmation. What I didn't notice was that the confirmation had a time of 9:30pm on 14 August. So I got ready for your call at 0730 and no one called at that time, but they did call at 0830 and my software problem was addressed at that time. So in conclusion, the software assist was great, the timing had some confusion associated with it. Thanks Cheers Chet
2 for 1 :-) 1234567890
Anne was very patient with me and helped me resolve my problem even when I could not remember my passwords.
Product was delivered with good instructions and worked on first installation. Good service.
They took the time to help me.
Easy installation and use,
I found some difficulty at the beginning with Microsoft Office product I purchased. So, I followed the instructions and it is working well now.
SCAM not delivered!
Softwarekeep accepts major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All transactions are processed securely through encrypted payment gateways.
You can reach Softwarekeep through their website contact form, email at [email protected], or phone during business hours. They typically respond to inquiries within 24 hours.
Yes, Softwarekeep provides volume licensing and bulk purchase discounts for businesses, educational institutions, and government organizations. Contact their sales team for custom pricing based on your requirements.
Softwarekeep is a software retailer that specializes in selling digital software licenses and products for computers and mobile devices. The company typically offers a range of software solutions including operating systems, productivity suites, security programs, and other digital applications. They focus on providing legitimate software licenses to consumers and businesses looking to purchase software products online.
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