Just the right mix of professionalism…
Just the right mix of professionalism and warmth.
Softwarekeep is a software retailer that specializes in selling digital software licenses and products for computers and mobile devices. The company typically offers a range of software solutions including operating systems, productivity suites, security programs, and other digital applications. They focus on providing legitimate software licenses to consumers and businesses looking to purchase software products online.
Reviewers consistently report positive experiences with Softwarekeep. Customers often highlight software, great, support, service.
A minority mention drawbacks around never, email, spam, company. Overall sentiment is strongly positive with an average rating of 4.3 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 24 |
| Sep 24 | 4.6 | 16 |
| Oct 24 | 4.5 | 2 |
| Nov 24 | 4.0 | 1 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 3.7 | 3 |
| Mar 25 | 3.7 | 3 |
| Apr 25 | 3.0 | 2 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 4.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Great service”
“now the next day this starts:,,,SPAM ADVERTS bombing to my email account 4-5-6 per day (JUNK MAIL BLOCKS a pain in th...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
SoftwarekeepThis company | 4.3 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | 4.5 out of 5 (good) | −24% | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: Softwarekeep is #3 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 4.5).
60 reviews of Softwarekeep. Filter by what matters to you.
Just the right mix of professionalism and warmth.
I liked the product didn’t like that I couldn’t transfer license to my new MAC. I gifted my old MAC to my sister and I am going to try to upload the original download back onto the laptop. I had to delete my sensitive data prior gifting .
Easy download. Product works great.
I was able to download exactly what I wanted in Minutes. Thank you.
Quick answers to the questions people ask most.
Softwarekeep specializes in genuine Microsoft software licenses, including Windows operating systems, Office suites, and server software. They offer both retail and volume licensing options for businesses and individual users.
Yes, Softwarekeep sells only genuine, legally obtained software licenses directly from Microsoft and authorized distributors. All products come with proper documentation and activation support.
Softwarekeep operates primarily online with customer support available Monday through Friday, 9 AM to 5 PM EST. Orders can be placed 24/7 through their website with immediate digital delivery.
Software licenses are delivered digitally via email immediately after purchase confirmation. You'll receive your product key, download links, and installation instructions within minutes of completing your order.
Softwarekeep offers a 30-day money-back guarantee on all software purchases. Returns are accepted if the software hasn't been activated or if there are technical issues that cannot be resolved.
Yes, Softwarekeep provides free installation support for all purchased software. Their technical team can assist with activation issues, installation problems, and basic setup questions.
Softwarekeep offers upgrade paths for most Microsoft products at discounted rates. Contact their sales team to discuss your current software version and available upgrade options.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I contacted support because the software said that my key had already been used its maximum number of times. Paul provided pictures with corresponding arrows displaying what steps I needed to take in order to solve my issue. I sent him the required screenshot and he responded with the necessary code. The process was quick and easy.
Software keep gives a great value, and I've used the company several times. The only drawback is that the software install can be a 'it depends' process, however the support is great. Most recently tech Emre resolved an install problem quickly and expeditiously for me. Well worth the $100 discount relative to the microsoft store!
Quick service!
Emre timely responded to my support request and expertly handled my account issue. Kudos for this level of support!
All the process, selection, payment and download was simple and pro. All the programs operate as expected.
Directions not included and I have yet to receive the usb backup.
I purchased home and student. It took longer than the 15 minutes it stated to receive the activation key. Three hours later an activation key arrived for Office 21 Profesional Plus, I'm assuming this was upgraded for the delay. I was then delayed again with the activation key not working, but that was fairly quickly resolved after a few emails to customer support. Great service.
The prices were very good and the purchase process was simple. I have purchased a number of products before. When I received the download instructions, I was unable to successfully download the file. The support team responded to my email quickly and provided another link that worked fine and I was able to continue to install the application. The software license was accepted easily on setup and I was ready to use! Thank you Softwarekeep! I will be back
My experience was great because of the speed of responding and addressing my issues. The download link was for windows and I needed it for Mac. The support was quick and was able to get my software downloaded and running without any issues
Today, I really needed to be assisted with a software install with MS Office, after several failed attempts, I solicited the help of a wonderful Technical Specialist by the name of Emre. Emre was extremely patient, courteous, and clear. He stayed focused on the task and never gave up even when he ran into several systems difficulties. I appreciate his kind and patient approach. He is a model of professionalism under pressure. I am glad he is on the tech team and it builds my confidence as a consumer to not only recommend Software Keep to my colleagues and friends but also purchase from this company in the future because of the responsiveness and professionalism I experienced with Emre.
Our installation of MS Office 2021 turned out to be more complicated than expected. Your Tech Support gentleman, Ray Bryan, remoted in and did an unbelievably professional and thorough job of diagnosing the snags and performing the installation on our behalf. He was also very kind and respectful. I worked in customer service for over 20-years. I know when someone does it RIGHT. He truly did!
I inadvertently ordered the wrong software for my new HP ChromeBook - the computer cannot run the software I ordered and paid for. I realized this when I tried to install the software. I send an email to software keep and within 15 minutes I had a response and within 30 minutes they processed a refund for the purchase. I find this to be excellent customer service and I will certainly do business with them when I need additional software or other items.
Softwarekeep accepts major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All transactions are processed securely through encrypted payment gateways.
You can reach Softwarekeep through their website contact form, email at [email protected], or phone during business hours. They typically respond to inquiries within 24 hours.
Yes, Softwarekeep provides volume licensing and bulk purchase discounts for businesses, educational institutions, and government organizations. Contact their sales team for custom pricing based on your requirements.
Softwarekeep is a software retailer that specializes in selling digital software licenses and products for computers and mobile devices. The company typically offers a range of software solutions including operating systems, productivity suites, security programs, and other digital applications. They focus on providing legitimate software licenses to consumers and businesses looking to purchase software products online.
This profile hasn't been claimed by the business owner.