Softwarekeep is a software retailer that specializes in selling digital software licenses and products for computers and mobile devices. The company typically offers a range of software solutions including operating systems, productivity suites, security programs, and other digital applications. They focus on providing legitimate software licenses to consumers and businesses looking to purchase software products online.
Reviewers consistently report positive experiences with Softwarekeep. Customers often highlight software, great, support, service.
A minority mention drawbacks around never, email, spam, company. Overall sentiment is strongly positive with an average rating of 4.3 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 60 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 24 |
| Sep 24 | 4.6 | 16 |
| Oct 24 | 4.5 | 2 |
| Nov 24 | 4.0 | 1 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 3.7 | 3 |
| Mar 25 | 3.7 | 3 |
| Apr 25 | 3.0 | 2 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 4.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Great service”
“now the next day this starts:,,,SPAM ADVERTS bombing to my email account 4-5-6 per day (JUNK MAIL BLOCKS a pain in th...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
SoftwarekeepThis company | 4.3 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | 4.5 out of 5 (good) | −24% | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: Softwarekeep is #3 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 4.5).
60 reviews of Softwarekeep. Filter by what matters to you.
Over a year ago
Sw did not download. 24x7 number did not work. SW arrived the next day.
Over a year ago
Great service! Couldn’t find the email with the link to download. They resent it quickly. Will definitely use them again!
Over a year ago
Everything went wrong, waited until the West Coast Became active, seems it was out of country, when asked if they were in the USA, hung up the phone, and then received "Number is not Valid". In the p... See more
Quick answers to the questions people ask most.
Softwarekeep specializes in genuine Microsoft software licenses, including Windows operating systems, Office suites, and server software. They offer both retail and volume licensing options for businesses and individual users.
Yes, Softwarekeep sells only genuine, legally obtained software licenses directly from Microsoft and authorized distributors. All products come with proper documentation and activation support.
Softwarekeep operates primarily online with customer support available Monday through Friday, 9 AM to 5 PM EST. Orders can be placed 24/7 through their website with immediate digital delivery.
Software licenses are delivered digitally via email immediately after purchase confirmation. You'll receive your product key, download links, and installation instructions within minutes of completing your order.
Softwarekeep offers a 30-day money-back guarantee on all software purchases. Returns are accepted if the software hasn't been activated or if there are technical issues that cannot be resolved.
Yes, Softwarekeep provides free installation support for all purchased software. Their technical team can assist with activation issues, installation problems, and basic setup questions.
Softwarekeep offers upgrade paths for most Microsoft products at discounted rates. Contact their sales team to discuss your current software version and available upgrade options.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Sw did not download. 24x7 number did not work. SW arrived the next day.
Great service! Couldn’t find the email with the link to download. They resent it quickly. Will definitely use them again!
Don’t buy from this company.
Everything went wrong, waited until the West Coast Became active, seems it was out of country, when asked if they were in the USA, hung up the phone, and then received "Number is not Valid". In the past, had purchased from SoftwareKeep, and was always greeted by an American Citizen, and provided Excellent Care. Today (2025-0428), worst experience ever. I will never deal this company again, either sales (invalid email address), or other, glad I spent the day dealing with other than USA people with "Invalid Phone Number". Is this America, or people that sell out to other countries.
Super easy to purchase and install...really happy with this purchase. Would highly recommend.
The individual who helped me was great (Anne) and she stayed with me until my issue was solved.
I have a purchase enquiry, i call and the number is not existent (+1 877 315 1713), I chat no one replies, I sent a mail and 24 hours later no one replies....
I have purchased software from Softwarekeep twice, and on both occasions I've been offered support to help install and get things working correctly. Even years after the 1st purchase Softwarekeep still recognized my account and helped me move to a new PC. I'm very happy with the team at Softwarekeep.
Dubious transaction while trying to buy Dubious transaction while trying to buy MS Outlook 2024, (delay after delay and then they challenge my credit card - more delay total BS) and while I wait for the SW key download more selling emails. On the website for status with a 15 min countdown that never gets to ZERO stays at 15-14 and repeats for HOURS adverts after adverts pop-ups they never end.. now the next day this starts:,,,SPAM ADVERTS bombing to my email account 4-5-6 per day (JUNK MAIL BLOCKS a pain in the backside) and I know it stems from these clowns. Save money yeah right- I should have paid and went to the source Microsoft. I own and operate/own WW computer security business these guys are bad news. BAD NEWS. I wrote to them today and told them to knock it off... CEASE lose my contact info or I will make you my hobby. . NOT A PEEP! PS: I don't get these 5 star reviews...at all imo. Date of experience: February 04, 2025
Computer tech Emre went the extra distance to help me with a problem in installing the 2021 Microsoft Office software that I had just purchased. I am grateful for his perseverance in finding issues in my PC that were preventing installation and arriving at a solution.
Super great! I'm glad I trusted this website. I was about to pay full price and I couldn't be happier with the smooth transaction.
Excellent Service for Products at a Great Price. For my 2023 MacBook Pro, I purchased Office Home and Business 2024 and Kofax PDF for the same price as Microsoft wanted for the former. Obtaining the product key codes required me to contact customer service--likely due to my email server--but everything went smoothly once I obtained the keys.
Got the software I needed at a great price.
I love that I own the software I buy -- MS Office -- rather than paying a monthly fee. One and done, and I can use it for years. I've purchased software many times from Software Keep and they are great. I get my confirmation key in minutes, and downloading is easy. I've never been disappointed.
I received what I needed just before Christmas and all was good on Christmas day
Dont know what.
MY REVIEW IS GOOD
I honestly had a glad buying experience, but I made a mistake in ordering the software for a Mac. I sent them an email, and they cancelled the order and refunded me the money, so that I can order the correct software. And I deleted all emails regarding the product key, that was provided. My new software was then downloaded in about 12 minutes.
The Key is not recognized by the software producer. After many attempts I had to request a refund. Excellent customer service. All representatives including supervisors are knowleddged, professional and willing to help. I got my refund in a reasonable frame of time.
Softwarekeep accepts major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All transactions are processed securely through encrypted payment gateways.
You can reach Softwarekeep through their website contact form, email at [email protected], or phone during business hours. They typically respond to inquiries within 24 hours.
Yes, Softwarekeep provides volume licensing and bulk purchase discounts for businesses, educational institutions, and government organizations. Contact their sales team for custom pricing based on your requirements.
Softwarekeep is a software retailer that specializes in selling digital software licenses and products for computers and mobile devices. The company typically offers a range of software solutions including operating systems, productivity suites, security programs, and other digital applications. They focus on providing legitimate software licenses to consumers and businesses looking to purchase software products online.
This profile hasn't been claimed by the business owner.
