Snellers Estate Agents Reviews

I used Snellers Teddington 3 years ago to find a corporate tenant. The whole process was handled efficiently and I saw no reason to change agency when I was looking for a replacement tenant. The team had changed since 3 years ago and although it did not start too well, the team has come in trumps since. Josh is now my main contact. I find him friendly and responsive. Some remedial work was required between the tenancy and Josh was quick to set things in motion with the contractors with a very short turnaround. I should also mention Ayca who was involved in the process. Snellers Teddington strikes me as a good team of property professionals and I would have no hesitation in recommending the agency to potential clients.

Amazing service from Bethany and the wider team. So responsive and efficient! My property is in safe hands.

Great professional team who cover for each other well, seamless.

I have used Snellers for over 10 years. I have found their service to be very professional, especially Sophie for a long time and more recently Jess, who are both always very efficient, proactive and responsive. Sophie always sources information for me and provides comprehensive updates and lets me decide upon my options. OK

Always quick to communicate

Excellent follow-up from Holly at Snellers to get issues sorted. Thank you.

Snellers has been my son’s property manager for many years. As he is working abroad, Holly is in contact with me. She updates us with issues that may arise and gets quotes to solve the issues promptly. We are happy with Holly as she conducts her job professionally. Thank you Holly.

Bethany has been the property manager for my property during the last year. During this time she has dealt very capably with all issues arising in a timely and professional manner. I am confident that the property is in good hands under Bethany's responsibility. Bob Henry

Sophie Sheppard has helped us greatly with a very long and difficult end of tenancy process this year . She has kept us up to date with information and explained the process clearly to us so we know what to expect along the way . Many thanks Sophie

Snellers Teddington have been excellent all throughout our tenancy. We have dealt with numerous agents at Snellers, including Josh, Bethany, Amy and Ayca, and each and every time we have had excellent service from them. Our main contact throughout our tenancy was with Josh Moody who managed any property issues that arose with efficiency and always kept in touch throughout the works that were taking place until they had been done to everyone's satisfaction. I highly recommend Snellers Teddington for their professionalism and personable attitude, and for all the support they have provided, starting from our time searching for a rental property through to the final few weeks of our tenancy. Thank you!

Sophie arranged various quotes from constructors in order to find a reasonable price in order to complete all the works that should be done in my flat.

My experience with Sellers Estate Management has been amazing. Holly is always there when you have issues with the property, replying quickly to my emails and calls with a very positive attitude, taking care that things are getting fixed quickly and smoothly. Thanks Holly, 5 stars deserved!

I must express my gratitude for Snellers’ exceptional ability to maintain a strong and respectful landlord-tenant relationship. Their dedication to ensuring both parties were satisfied was evident throughout the entire process. Their ability to strike a balance between landlord and tenant interests is commendable, and I couldn't be happier with their services.

Sophie and Bethany have been a brilliant support to my husband and I whilst in a 7 year let in a property they manage. Initially we were given a designated agent to contact and that seemed to change all the time. But in recent years Sophie and Bethany have been managing the lets and things have greatly improved, due to that consistency of care. Sophie in particular has been great - she knows us now and the quirks of the Victorian property itself and the ins-&-outs such a period property can have. Sophie has never left us in limbo and has always moved on things quickly and helped our landlady keep this Victorian lady still standing & comfortable. As lifelong renters we have experienced many ups and downs with agencies, but Snellers has by far and away been the best we’ve had. If we weren’t moving out of the area, we would have looked to move into another of their managed properties going forward, as a result of the service and support we’ve received as renters. Consistency and good support are rare in letting agencies, but Sophie & Bethany & their team have managed it consistently for us in our time as their tenants.

I would like to extend my heartfelt appreciation for Sophie's exceptional dedication. Sophie's commitment to delivering outstanding service is truly commendable. Her responsiveness and willingness to go the extra mile to address tenant issues have not gone unnoticed. I want to express my sincere gratitude to Sophie for her remarkable efforts in ensuring tenant satisfaction and maintaining a high standard of service.

For well over a year now Sophie Sheppard has been my property manager, managing one of my condos in Hampton. Recently, i decided to put the property on the market, which at the time i did not realize the issues that would surface regarding my long-term tenant and the following sale. I have to say i am truly blessed to have had Sophie in my camp. She has been a very proactive property manager that makes sure nothing slips through the cracks on both the owner and tenants' side, from rent issues, property maintenance issues to basic well being of the tenant. I travel a lot for work, so i can be assured that when Sophie emails me, it's about something i need to deal with. Sophie's emails do not just dump the problem in my lap to sort out, she provides probable solutions and ways forward to solve whatever issue is at hand. More recently as previously intimated, Sophie was a godsend, with respect to relocating my tenant (including court proceedings) and finalizing the condo for handover to the new buyer. I have never physically met Sophie, but dealing with her has been an actual pleasure. She is always polite, attentive and knows her stuff. A real pleasure to have her in my team, so to speak! There is not a lot more that i can add here except - Thank you Sophie, for everything - your advice, your actions and making me feel that my property is / was in very good hands.

Priya has been absolutely amazing! She went above and beyond to find my parents their dream property and made sure that we secured it. Her assistance has made the entire process so much easier and stress-free. I highly recommend her to anyone looking to buy a new home. Thank you so much, Pyria! I would recommend her to anyone who is looking to buy a new home. Thank you so much, Priya!

Snellers letting department at Teddington have done a great job for us over 8 years. Attentive and great service.

I had a blast experience with the Sneller team during the renting process. They are such an excellent team, so welcoming and friendly. I appreciate Matthew Ross's receptivity and support during the process. I will happily recommend Snellers Estate Agency.