Shop Software Keys is a retailer that specializes in selling digital software licenses and activation keys for various computer programs and applications. The business typically offers product keys for operating systems, productivity software, security programs, and other digital tools that require license activation. Customers can purchase legitimate software licenses at competitive prices for both personal and business use.
Reviewers frequently report negative experiences with Shop Software Keys, citing customer pain points more often than praise. Common complaints include windows, company, return, software.
A smaller set of reviewers mention positives such as windows, easy, upgrade, price. Overall sentiment is predominantly negative based on 60 reviews and an average rating of 2.0 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 2 |
| Jul 25 | — | 0 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Support was fast”
“Scumbags, no response”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Refunds | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
Shop Software KeysThis company | 2.0 out of 5 (poor) | 100 out of 100 | 2.3 out of 5 (poor) | 1.0 out of 5 (poor) | 1.5 out of 5 (poor) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.9 out of 5 (fair) | 4.5 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 5.0 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 1.0 out of 5 (poor) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: Shop Software Keys is #5 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 1.5).
60 reviews of Shop Software Keys. Filter by what matters to you.
I placed an order with this company and received a blank thumb drive. eMailed several times to no avail. Filed a complaint with the BBB - the company ignored their request and did not respond. No a trustworthy company.
08 Jun 2023 DO NOT PURCHASE ANY COMPUTER PRODUCTS FROM; SHOP SOFTWARE KEYS!!!! If you do kiss you MONEY good bye!! They will NOT return your phones, answer your emails, nor reply via Face Book Message. On 24 May 2023 I purchased an Window 10 disk. I did not use the disk and went out and purchased a new laptop. You call the Delaware phone listed on their website (302) 336-8474 and no matter if the company just opened for the day all you will get is a recording saying to leave a message. NO ONE is going to return your calls no matter how many times you call. I HAVE NEVER EVER seen any company operate this way. It tell you everything when a company mailing address is 19445 W Indian School road Ste 102, Litchfield Park, AZ and the phone number is in Delaware!!!! I will be posting this on every site I come across. I will also be contacting BBB in both AZ and DE. Chief Roger Stewart, U.S.Navy (Ret) 810 Bunyan Court Virginia Beach, VA. 23462-7007 Home (757)463-2662 Cell (707) 639-7320 "Any man who may be asked in this Century what he did to make his life worthwhile, I think I can respond with a good deal of pride and satisfaction, I SERVED in the United States Navy." President John F. Kennedy, Aug 1963
Quick answers to the questions people ask most.
We offer genuine software keys for operating systems, productivity suites, security software, and professional applications from major publishers like Microsoft, Adobe, and others. All keys are authentic and come with proper licensing documentation.
Yes, all our software keys are 100% genuine and legally obtained through authorized distribution channels. Each purchase includes proper licensing documentation and complies with software publisher terms.
Digital software keys are typically delivered via email within 5-15 minutes of payment confirmation. During peak hours or weekends, delivery may take up to 2 hours.
We offer a 30-day money-back guarantee for unused software keys. Once a key has been activated or installed, refunds are subject to the original software publisher's policies.
We provide basic installation guidance and key activation support via email. For complex technical issues, we recommend contacting the software publisher's official support channels.
License terms vary by software publisher and product type. Single-user licenses typically allow installation on one device, while some products offer multi-device licensing options.
We accept major credit cards, PayPal, and select digital payment platforms. All transactions are processed through secure, encrypted payment gateways.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
They charged my card, but did NOT send a download link. Six days later, I put a dispute on my credit card and after multiple unsuccessful tries over the days before, I got in touch and a link was finally sent. However, now I was a bit suspicious. Their CSR told me the only way to get a refund was to remove the dispute. I called Adobe and was told that Shop Software Keys was NOT an authorized Reseller of their product. I also called my CC company and they urged me to NOT cancel the dispute, saying they would try to resolve in in 5-7 days. At this point, their CSR became rude and threatening, saying resolution would take 3-6 months and that any further communication would be through their legal representatives. He also stated that I would likely get a letter from Adobe invalidating the license. I did NOT download the software. I told the CSR that if I got an official authorization from Adobe, I would end the credit card dispute. I didn't want a hassle - only a legitimate license to Adobe Acrobat 2020 Pro.
I just got the USB today 6 days after ordering, but that is the mail service. Then the install errors out every time in a new PC with a fresh motherboard flash. Error code Ox8007025D. Not sure why lots of reason it could be. Going back to a Window 10 install. Not the experience I was hoping for.
Large selection, fast and reasonably priced. Will use them again.
On a previous order, the reset key did not work. When I attempted to get some help there was no response. I eventually had to reorder so that my printer would continue to function properly.
The windows 11 key won't work on my son's computer and it's non refundable
I'm only giving your product 2 stars, because I received a defective Windows 10 program DVD, along with a product key code. Where as, the files allowed me to go thru the motion of attempting to repair my OS, that was currently on my system, it failed to actually repair the problem. After 24 hours of numerous attempts, I made the decision to just do a fresh install of Windows 10 pro onto my boot drive with the DVD. This is where the program disk totally failed to install, leaving me with nothing but a product key code that I did not need, nor use. A neighbor advised me that he had a usb bootable, external hard drive, that I could use, which was able to boot my system and repair my OS without it needing to be totally re-installed. I know that cd's, like everything else, can go bad, and that files do corrupt, but after a 4 business day's wait, I would have hoped that the DVD would have been checked before being shipped.
Took way to many days to ship my order and 6 days after shipping label was created for package to be given to the Post Office. Also, took almost a week after ordering for the shipping label to be created. Then took almost a week for package to arrive. Sent four emails to find out status and never ever got any response. Returned package to sender without opening and it has been 1 1/2 weeks and no response or credit to my credit card. Also, I suspect it was conterfeit windows 10 software. Buyer beware and I suggest you find another place to purchase.
Could not download purchased item. Received nothing for my money. Scam???
Instructions were easy to follow.o
Thought I would be getting a licensed Windows USB drive from Windows but got a genetic USB that I have no idea what is on it. No way I am risking sticking a USB into my custom PC that I have no idea what is on it.
I ordered Adobe Acrobat on 12/2/2022. It is now 4/12/2023 and I have received NOTHING. No response to my emails and voicemails. Looks like I've been scammed.
Very easy to order and arrived on time.
The USB flashdrive and product license arrived fairly quickly and at a fair price. The Windows 10 version on the drive is 21H2, which is not the last version that Microsoft offered (22H2). However, the installation and activation went smoothly, and once Windows 10 was installed , I was able to go to the Microsoft website and easily get the latest upgrade. But I didn't notice any real differences between those two updates anyway. So all in all it was a good experience. Thank you.
You can reach our customer support team via email at [email protected] or through our online contact form. We typically respond within 24 hours during business days.
Yes, we provide volume licensing and bulk purchase discounts for businesses and organizations. Contact our sales team for custom pricing on orders of 10 or more licenses.
If you experience issues with key activation, contact our support team immediately with your order details. We'll provide a replacement key or full refund if the issue cannot be resolved.
Shop Software Keys is a retailer that specializes in selling digital software licenses and activation keys for various computer programs and applications. The business typically offers product keys for operating systems, productivity software, security programs, and other digital tools that require license activation. Customers can purchase legitimate software licenses at competitive prices for both personal and business use.
This profile hasn't been claimed by the business owner.
