Shop Software Keys
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They charged my card
They charged my card, but did NOT send a download link. Six days later, I put a dispute on my credit card and after multiple unsuccessful tries over the days before, I got in touch and a link was finally sent. However, now I was a bit suspicious. Their CSR told me the only way to get a refund was to remove the dispute. I called Adobe and was told that Shop Software Keys was NOT an authorized Reseller of their product. I also called my CC company and they urged me to NOT cancel the dispute, saying they would try to resolve in in 5-7 days. At this point, their CSR became rude and threatening, saying resolution would take 3-6 months and that any further communication would be through their legal representatives. He also stated that I would likely get a letter from Adobe invalidating the license. I did NOT download the software. I told the CSR that if I got an official authorization from Adobe, I would end the credit card dispute. I didn't want a hassle - only a legitimate license to Adobe Acrobat 2020 Pro.