company sends existing accounts and passwords
As many said before, they do not send you a MS Office license key but an existing user and password. No service, no responds. Beware.
Shop Software Keys is a retailer that specializes in selling digital software licenses and activation keys for various computer programs and applications. The business typically offers product keys for operating systems, productivity software, security programs, and other digital tools that require license activation. Customers can purchase legitimate software licenses at competitive prices for both personal and business use.
Reviewers frequently report negative experiences with Shop Software Keys, citing customer pain points more often than praise. Common complaints include windows, company, return, software.
A smaller set of reviewers mention positives such as windows, easy, upgrade, price. Overall sentiment is predominantly negative based on 60 reviews and an average rating of 2.0 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 2 |
| Jul 25 | — | 0 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Support was fast”
“Scumbags, no response”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Refunds | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
Shop Software KeysThis company | 2.0 out of 5 (poor) | 100 out of 100 | 2.3 out of 5 (poor) | 1.0 out of 5 (poor) | 1.5 out of 5 (poor) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.9 out of 5 (fair) | 4.5 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 5.0 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 1.0 out of 5 (poor) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: Shop Software Keys is #5 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 1.5).
60 reviews of Shop Software Keys. Filter by what matters to you.
As many said before, they do not send you a MS Office license key but an existing user and password. No service, no responds. Beware.
Shop Software Keys sent me a code that belongs to an exiting user. Had I registered it, that person would have had access to my entire life’s work!!!! BEWARE EVERYONE. I also have no chance of getting a refund….🤮🤮
666911 No support no return . Nothing. No money no return.!!! 666911NNN
Quick answers to the questions people ask most.
We offer genuine software keys for operating systems, productivity suites, security software, and professional applications from major publishers like Microsoft, Adobe, and others. All keys are authentic and come with proper licensing documentation.
Yes, all our software keys are 100% genuine and legally obtained through authorized distribution channels. Each purchase includes proper licensing documentation and complies with software publisher terms.
Digital software keys are typically delivered via email within 5-15 minutes of payment confirmation. During peak hours or weekends, delivery may take up to 2 hours.
We offer a 30-day money-back guarantee for unused software keys. Once a key has been activated or installed, refunds are subject to the original software publisher's policies.
We provide basic installation guidance and key activation support via email. For complex technical issues, we recommend contacting the software publisher's official support channels.
License terms vary by software publisher and product type. Single-user licenses typically allow installation on one device, while some products offer multi-device licensing options.
We accept major credit cards, PayPal, and select digital payment platforms. All transactions are processed through secure, encrypted payment gateways.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I wanted to buy a legitimate Windows install. Shop Software Keys advertises faulty giving the impression you receive a genuine original Microsoft product. They show boxes and packaging. In the mail you will get a no brand USB with a print out of an email with your product key. Feels very gray market. The USB was also corrupt and failed 5 times at 94%. I had to spend a couple hours on a Sunday troubleshooting online and then worked out how to create another Media file and finally get it done. I would recommend to use another company if you are after an original product. The price they charge is full retail anyway, so there is no reason to buy your windows from them.
These guys are or horrible I bought a program it wouldn't install. I'm unable to use it. Never activated the activation key. Contacted them a half a dozen times and they just ignore me. As far as I'm concerned these guys are total rip off do not purchase anything from them.
Clearly this company doesn't care about its customers. I'm not even sure they are real. Initially I purchased Windows 11 from them. Apparently my machine isn't able to install 11. So, I sent them back the Windows 11 disk - asked for a refund. I then bought Windows 10 from them. The DVD disk then sent doesn't seem to work. I couldn't install Windows 10 from it. I still haven't gotten my refund for the Windows 11 purchase. I haven't gotten any support for the Windows 10 purchase. And they won't respond to ANY of my emails. But here is the kicker... On the Website "Chat" Feature... where they spoke to me immediately with the first purchase... They won't even respond to my chat messages now at all. This has to be a scam outlet.
At our company we usually use one provider for software, then we saw the Office Licenses for 1/3rd the price and we thought it was too good to be true, but we decided to try them anyways... Well, they sent the instructions over email and the Licenses, but non of them work, just like that. We contact them over the chat and the support was really nice, until they help us out on this one and finally got our licenses active.
I would give them a ZERO if I could, what out when purchasing the MS Project 21 as they don't mention in the advertisement that you can't install the program if you have any Open License Products or O365/M365 on your machine until after you make your purchase. Then when you try to contact the via phone or through their support link you can't get ahold of them or a refund. Total RIP-OFF!!!!
This was a waste of money, a time-suck, and an overall terrible experience. I was never able to get the software installed on my PC. The guy that took over my computer starting surfing the internet. No code key. Don't use this service!
At this moment, we have not received a refund for the adobe pro 2020 for windows purchased paid for $339.88), but never downloaded it because we don't have a need for it again.
This was really simple and easy to use. It was also cheaper than other alternatives.
I was amazed that the company came to my assistance so quickly and assigned a Tech to help me who was Absolutely Great and So Patient. And, he really knew how make things work and clear up a few problems, things getting in the way of installing the software. Then when we he had to research something they promptly came back to me the next day. The Tech's name was Vlad. He gets 10 stars from me.
I can’t get a hold of anyone via email or phone to make a return.
I am trying to get ahold of you about a return and no one is responding.
I needed to upgrade an old computer to Windows 10 and it worked!
I ordered Windows 10 USB box. Even asked if I was going to receive official Windows product in box, or if they were just sending out a Windows key. Was assured official Windows product in box. What I got was a generic USB in a mailing bag, with a windows installer so old and bad it crashed 3 separate times, I had to get my own usb and download the Windows Media installer. About the only thing that actually works is the Windows key. Messaged, called, and emailed the company multiple times after I received the USB and am getting NO RESPONSE WHAT SO EVER. Apparently once they have your money they will absolutely refuse to reply to you again. Incredibly shady company. Will never buy from them again and will tell evey one I can not to do business with what is clearly a pirate key site posing as a respectable company
You can reach our customer support team via email at [email protected] or through our online contact form. We typically respond within 24 hours during business days.
Yes, we provide volume licensing and bulk purchase discounts for businesses and organizations. Contact our sales team for custom pricing on orders of 10 or more licenses.
If you experience issues with key activation, contact our support team immediately with your order details. We'll provide a replacement key or full refund if the issue cannot be resolved.
Shop Software Keys is a retailer that specializes in selling digital software licenses and activation keys for various computer programs and applications. The business typically offers product keys for operating systems, productivity software, security programs, and other digital tools that require license activation. Customers can purchase legitimate software licenses at competitive prices for both personal and business use.
This profile hasn't been claimed by the business owner.