Kelsey was so informative and…
Kelsey was so informative and efficient. She is a great asset for your company.

Kelsey was so informative and efficient. She is a great asset for your company.
I ride in the Penelope free jump vest and met with a brand rep via phone call for sizing and it was great! My best fits amazing, the customer service was amazing and the lady who I worked with was so kind and caring!
Excelent service!
Michelle was super helpful and knowledgeable in fitting me with the air vest. I was so impressed with how comfortable the vest is and how sleek it looks when wearing it. I highly recommend working with the Ride Equisafe team if you are interested in purchasing a vest. Their knowledge of the products and what to expect in the future of safety is unparalleled!!!! Thanks again for a great experience!!!! Jeanne Hobbs
Beautiful helmet. Prompt shipping.
You sre asking me to review your product I haven't even received the yet!! It has been over a month! Get real...
Our experience couldn’t have been better. We had plenty of time to try on everything and Catherine and Michelle were very kind and knowledgeable. Thank you for protecting my Granddaughter
Great support. Michelle took the initiative to reach out to ensure that I’m ordering the correct size and type of the safety vest for my 11 yrs old daughter. She explained in detail the safety concern and she also saved us $250 by purchasing the appropriate type and size. Thank you Michelle.
After zero success trying to find helmets in Charlotte NC - I was about to give up when friends recommended Ride EquiSafe to me. From start to finish - it was a great experience. Prompt and helpful communication through Facebook messenger. I went to the store and met Michelle who spent over 90 mins helping me try on different helmets, explaining differences and making sure I found the perfect one. Her patience, empathy to my previous struggle and knowledge made the experience incredible. 110% recommended! Thanks for all your help! You’ll be seeing me again soon!
I was in the market for a safety vest, so many to choose from and need all the right information about these products. Well couldn’t have asked for someone more patient, kind and really knew her stuff!!!! So extremely happy with my purchase thanks for everything. Camille
Thanks for the good service and great product.
Easy ordering and quick delivery
Easy to work with and fast response.
My air vest was delivered promptly, and when I had questions about fit, the support staff set up a video call with me to check that I had the correct size. Very satisfied!
Catalina was great in helping with inflatable vest sizing!! Perfect match for my daughter. Recommending to all our equestrian friends
Ride Equisafe helped me via text to find the right size and product for my 11 year old rider.
Great service and love my products
I had a good session with informed person telling me of options and got a good fit. Very happy with the process and the product!
Wonderful service and help in navigating all my options!
This is the second air vest we purchased through Ride EquiSafe and the service we received for both was excellent. Catherine was able to tell us exactly what we needed, explaining the differences between the available vests. She made the process so easy. Thank you!
Based on analysis of 16 reviews rated 1-2 stars for Ride EquiSafe
“The company shipping was great”
“taking more than 2 and a half weeks to answer me if they will accept a return on a $900 air vest”
“Really terrible customer service… Appalling actually”
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Ride EquiSafe is a dedicated equestrian safety and apparel superstore that specializes in providing high-quality safety gear for riders. The company offers a comprehensive selection of products including air vests, body protectors, helmets, and various accessories designed to enhance rider safety and comfort during equestrian activities. With a focus on expert demos, fittings, and safety guidance, Ride EquiSafe aims to equip riders with the knowledge and tools necessary to ride confidently and securely. Targeting equestrians of all levels, from casual riders to competitive athletes, Ride EquiSafe caters to individuals seeking reliable safety equipment and expert advice. The website features a broad range of trusted brands and various product categories, ensuring that customers can find the right gear tailored to their specific needs and riding disciplines. Through its commitment to safety and style, Ride EquiSafe serves as a one-stop destination for riders looking to prioritize their well-being while enjoying their equestrian pursuits.
Consumers consistently praise Ride EquiSafe for its exceptional customer service and product quality, particularly highlighting the knowledgeable staff who provide personalized assistance and fast responses to inquiries. Many reviewers express satisfaction with their purchases, especially air vests, noting that the fit advice is accurate and helpful. However, some customers report issues with delays in receiving their orders, particularly concerning the availability of specific sizes and colors, such as the navy vest. Despite these occasional setbacks, the overall sentiment remains overwhelmingly positive, with many stating that Ride EquiSafe is the go-to place for equestrian safety gear. The combination of great service and high-quality products solidifies a strong reputation in the market. Overall, the majority of reviews reflect a highly positive experience.
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