Thanks
Thanks, Catherine, for the amazing personalized service! I really appreciate your attentiveness.

Thanks, Catherine, for the amazing personalized service! I really appreciate your attentiveness.
The item took a little longer to arrive as it came from Europe, but Catherine responded promptly to my emails and the show shirt is gorgeous. Stretchy so not only stylish but also very comfortable
Great customer service! Very thorough fitting and explanation of each product available
Great company with a fantastic selection of options to match your exact safety needs - highly recommend!
The customer service was helpful, considerate and knowledgeable and there was a good product selection to choose from.
Very knowledgeable rep who fitted myself and a couple friends. She did a great job explaining the products and going over the advantages of each airvest and then fitting them. Helped us make good informed decisions on what would work best for each of us.
There was a delay due to the manufacturer’s restocking. I was updated frequently and when the breeches were lost via shipping, they quickly sent another pair that arrived overnight. I appreciate the exceptional customer service and the breeches are perfection!
I needed guidance to purchase a helite vest for my granddaughter as i have no equestrian experience. I was contacted via text very quickly when I requested assistance. The texting conversation was very helpful. The vest arrived more quickly than expected An outstanding experience. I cannot review the vest, as she has yet to fall.
A great site with everything you need to ride safely!
Ride Equisafe was truly wonderful to deal with from start to finish. Catherine is truly so knowledgeable and helpful, she helped with measurements and helped me with the decision of which vest to choose. I decided with the helite zip in 2, and it was a wonderful choice. Lightweight, comfortable and looks wonderful with show coats. As a industry where we are constantly putting ourselves in potential harms way, it gave me a sense of comfort knowing I can get on the young ones with some more protection. A small business like this , I would 1000% recommend Catherine again, and have to a fellow rider who needed a vest. I told her to go to ride equisafe and reach out to Catherine; she will help a girl out. We need more people like you in this industry. I am truly grateful that I found this company and to have more protection in the saddle. Thank you for all you do.
One of the worst experiences of online shopping and online support in a long Time. I order almost everything o line these days due to so many stores being short staffed and or having inventory problems. When I had pointed out that the shipping promise on the website was inaccurate, that was just fixed, without helping me and the issue it created. When then the item wasn’t as it was described and shown on the website I wasn’t even offered a return label. I spent more time reaching out to the customer service team and not getting any help from their end. This is truly frustrating and disappointing, especially, because I have kept a very positive and upbeat attitude when communicating
quick shipping and great customer service..when I had a question about a part of my order they were fast to respond. Definitely will order from Ride EquiSafe again!!!
I am so grateful to have found Catherine and RideEquiSafe! I had been searching and searching and couldn't find good comparative info about the various air vests. I called Catherine and she patiently explained the various safety features and answered all of my questions. She helped me make my choice and I am very happy with my purchase. It gives me peace of mind. Thank you, Catherine, for all of the research you do to help us keep safe on our equine buddies.
Great products and great service
Amazing service! Super fast shipping! Couldn’t be more happy with the vest and the whole experience! Thank you so much!
Great product and great communication from the company. The air vest has already gone off and my daughter was safe :)
Catherine at Ride EquiSafe was super helpful in helping find the perfect air vest for me. As a trainer I now feel more secure and protected riding the young horses. They made the whole process super easy!
I felt like the advice on my air vest was honest and practical for my level. Also appreciated the time spent sizing my current vest which was purchased elsewhere. Thank you for taking so much time with me to assure I had the right fit. It is nice to work with a company that cares about the safety of your customers as much or more than the sale.
Catherine is so knowledgeable and helpful. She has fitted me for both a body protector and an air vest. I cannot recommend Catherine enough!
There is no better place to find top of the line safety equipment as well as the most beautiful rider apparel anywhere! Catherine is an expert on the subject and I am so thankful for her expertise.
Based on analysis of 16 reviews rated 1-2 stars for Ride EquiSafe
“The company shipping was great”
“taking more than 2 and a half weeks to answer me if they will accept a return on a $900 air vest”
“Really terrible customer service… Appalling actually”
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Ride EquiSafe is a dedicated equestrian safety and apparel superstore that specializes in providing high-quality safety gear for riders. The company offers a comprehensive selection of products including air vests, body protectors, helmets, and various accessories designed to enhance rider safety and comfort during equestrian activities. With a focus on expert demos, fittings, and safety guidance, Ride EquiSafe aims to equip riders with the knowledge and tools necessary to ride confidently and securely. Targeting equestrians of all levels, from casual riders to competitive athletes, Ride EquiSafe caters to individuals seeking reliable safety equipment and expert advice. The website features a broad range of trusted brands and various product categories, ensuring that customers can find the right gear tailored to their specific needs and riding disciplines. Through its commitment to safety and style, Ride EquiSafe serves as a one-stop destination for riders looking to prioritize their well-being while enjoying their equestrian pursuits.
Consumers consistently praise Ride EquiSafe for its exceptional customer service and product quality, particularly highlighting the knowledgeable staff who provide personalized assistance and fast responses to inquiries. Many reviewers express satisfaction with their purchases, especially air vests, noting that the fit advice is accurate and helpful. However, some customers report issues with delays in receiving their orders, particularly concerning the availability of specific sizes and colors, such as the navy vest. Despite these occasional setbacks, the overall sentiment remains overwhelmingly positive, with many stating that Ride EquiSafe is the go-to place for equestrian safety gear. The combination of great service and high-quality products solidifies a strong reputation in the market. Overall, the majority of reviews reflect a highly positive experience.
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