Over a year ago
Bought a one wheel from ride and glide marketplace, arrived super fast, everything as advertised.
Over a year ago
Fantastic service Highly recommend this shop if you are looking for a wide variety of electric vehicles! 10/10 outstanding service!
Over a year ago
Fantastic customer service after a slight glitch in the matrix by others! Scooter recieved and is a fantastic thing to own. We will be back for another one soon :)
Reliable family run business. Bought 2 scooters and accessories from them and never had an issue. Would highly recommend
It's been lovely to deal with everybody involved with Ride and Glide. Great service, fast delivery. Every stage of the transaction is followed up. Felt very confident in dealing with them for such an expensive transaction. Would not hesitate to recommend them to anyone else. Bit late in posting this review, been having too much fun on my new onewheel GT. If you're having a mid life crises and your wife won't let you get a motorbike this is the way to go!
Purchased an e-sccoter from Ride + Glide on October 21, 2024. and had to email them several times to get an update, but was instructed to wait. The item finally showed up but was defective and broken when arrived on April 11, 2024. Told them the situation but then received an email stating that the scooter shouldn’t have been ridden. My question is, if the scooter is not ridden, how can one determine if the handle is loose? Although the light was broken, the company dismissed this as well, claiming that the item had been used before the flaws were discovered. My first and final purchase from them, of course. Never again, and would strongly advise against purchasing anything from them. Terrible experience and even worst customer service!
Bike arrived well packaged and in perfect condition. Company even followed up pro-actively when the parcel tracker wasn't updating.
Quick and easy to use great communication
wicked piece of kick for stepson he going to be so happy with it on chrismas day👌🏼
first class friendly service and very fast tracked delivery,i will be dealing with then again very soon. sean uk
Always have stock
Would recommend this company to everyone. Great guys. Helped me make mine final decision on which scooter I wanted and I couldn't be happier with the choice ,it's just what I was after. Super quick delivery and they are happy to help with days that suit you. Also aftercare and warrenty after purchase is there if needed which was a big plus for me when buying an item so expensive online. Thanks ride and glide
3 times I had deal with the company,and Im absolutely happy with they service!👌🏽 They are informative,helpful so plesure to deal with them😇 Thank u guys✌🏽 R.Vojtko
Great bunch of guys to work with. Very helpful and have an incredible amount of knowledge about their products
Wow, was so pleased with the Z Adventure after my son bought one I had to have one too. I'm 61 and this is just a fantastic bit of kit for all ages. Build quality is brilliant and so easy to ride. Ride and glide have been superb throughout the whole process with really quick delivery and feedback. I definate recommend for anyone wanting to move to e-bike.
10/10 everything is pretty good, I will buy again
We have been a few times to visit Ride and glide always get a coffee on arrival and my husband then has a great experience testing the scooters getting knowledge he literally loves going there we won’t buy from anywhere else we trust this company and would recommend to all
From start to finish ride and glide were very good I ordered a scooter online on the 5th and it eventually arrived on 22nd August the delivery company took a long time to issue the goods but when I got the tracking info was delivered the next day but it was well worth the wait
Worst company had to deal with had a nami burn e from them nothing but problems from day one they don’t have the savy to even match codes on parts to send out lol even tho iv done this 3 times now had the scooter 2 months do not buy from these nothing but messing about for months even tho its happend in the first week of owing the scooter
Absolutely love my new evolve gtr carbon ... just got back from shell island and spent the week carving round there ... Just a couple of issues with it ... one I've slow punctures already so thinking of changing to some cloud wheels ... One other issue was a small bit of grip tape lifting days after I got it ... only minor problems and doesn't detract from how amazing this board is ...
Speedy delivery and no damage to the items. The online service works great and their reply time is very fast. Will definitely order from here again!
Just got my Nami Klima 72h after I order. Couldn't be more happy with the service and the scooter. 100% i recommend this store. You will not regret.
The customer service team were really helpful in processing my query and it was quickly resolved. When I rang Ride+Glide I spoke to a number of different members of staff, all of which were professional and listened to your requests, before efficiently answering any questions. Even if they couldn’t answer the query there and then, I would hear back from them by email within 24 hours. Overall a pleasant buying experience.
Based on analysis of 11 reviews rated 1-2 stars for Ride and Glide
“New user, started to list item, it said it would create an account with first item”
“After a bunch of emailing and phone calls back and forth, and because I don't live local to their shop (they had no p...”
“You should have a nationwide collection of faulty products still under warranty, not my problem you run your online o...”
“So, we bought a scooter, the Apollo Ghost, (£1600 lighter in the pocket) from Ride and Glide last October”
“I got the Onewheel off ride and glide so I expect them to handle the repair, refund, or replacement”
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Ride and Glide is a UK-based retailer specializing in electric bikes, scooters, and skateboards. The company offers a diverse range of high-quality electric personal transportation options designed for both daily commuters and recreational riders. Customers can choose from various models, including e-scooters, e-bikes, and electric skateboards, catering to different preferences and needs. In addition to its extensive product lineup, Ride and Glide provides free UK delivery on orders over £100 and operates a demo centre, allowing customers to test products before purchase. The company focuses on promoting green energy solutions and aims to offer innovative transportation alternatives for environmentally conscious consumers. With a commitment to customer satisfaction, Ride and Glide emphasizes quality and performance across its offerings.
Ride and Glide enjoys a strong reputation among customers, with many praising the fantastic service and quick delivery. Reviewers frequently highlight the helpfulness of the staff, noting their responsiveness and knowledge, which enhances the purchasing experience. Many consumers express satisfaction with the quality of the electric vehicles, such as the Onewheel and electric bikes, emphasizing their enjoyment of the rides. However, some customers report issues with the website and post-sale support, citing difficulties in communication and delays in resolving problems. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with a majority of users recommending Ride and Glide for its excellent service and product offerings.
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