Reviewtrackers Reviews

We were manually checking review sites daily before finding ReviewTrackers. Now everything is automated and organized beautifully. The competitive intelligence features help us see how we stack up against local competitors. The ROI has been clear - we've improved our average rating and response time significantly since implementing this tool.

While the basic functionality works, I feel like we're paying premium prices for features that competitors offer at lower cost. The interface is nice but not revolutionary. Customer service is hit or miss.

The review monitoring works well and covers most major platforms. Customer support has been responsive when we've had questions. However, the reporting features could be more robust and the mobile app feels a bit clunky compared to the desktop version.

Been using this for 6 months and it's become part of our daily routine. The email summaries are helpful and the sentiment tracking gives us good visibility into customer satisfaction trends. Could use better integration with social media platforms beyond the basics.

The core review monitoring works fine, but I've had issues with the API integration not syncing properly with our CRM. When it works, it's great, but the technical hiccups are frustrating. Support usually resolves issues but it takes a few back-and-forth emails.

This has been a game-changer for our marketing team. We can now track reviews from Facebook, Google, Yelp, and industry-specific sites all in one place. The keyword alerts help us catch mentions we might have missed. The analytics dashboard provides great insights for our monthly reports. Highly recommend for any business serious about online reputation management.

Managing reviews for our 15 locations used to be a nightmare. ReviewTrackers makes it manageable with location-specific dashboards and team permissions. The automated review invitations have helped increase our review volume significantly. Worth every penny for businesses with multiple locations.

We've been using ReviewTrackers for about 8 months now and it's really helped us stay on top of our Google and Yelp reviews. The dashboard is clean and easy to navigate. The automated alerts are a lifesaver - we get notified immediately when new reviews come in so we can respond quickly. Only downside is the price point is a bit steep for smaller businesses.

Lots of useful features once you figure out how to use them all. The training materials could be better organized. Support team is knowledgeable but response times vary.

The review aggregation is helpful and the sentiment analysis gives us good insights into customer feedback trends. Setup was straightforward and the onboarding team was knowledgeable. My main complaint is that some of the filters don't work as intuitively as I'd expect, and occasionally reviews take longer to sync than advertised.

Reliable platform that delivers on its promises. The review response templates save time and the competitive analysis features are useful for benchmarking.

Perfect solution for managing reviews across multiple locations. Saves us hours each week.