Just now
Had a positive experience working with them. They took time to explain different options and weren't pushy about upselling. The bike I got has been working great for six months now.
Just now
Initial consultation was great and very informative. However, after the sale the customer service dropped off significantly. Had some issues with my bike and it was hard to get timely support. Expecte... See more
Just now
The team at Recumbentcycle really knows their stuff when it comes to recumbent bikes. They helped me find the perfect model for my back issues and the fitting process was thorough. Only minor complain... See more
Just now
The team was friendly and helped me understand the differences between various recumbent models. Wish they had a few more options in stock, but what they had was quality stuff.
Had a positive experience working with them. They took time to explain different options and weren't pushy about upselling. The bike I got has been working great for six months now.
Initial consultation was great and very informative. However, after the sale the customer service dropped off significantly. Had some issues with my bike and it was hard to get timely support. Expected better given their reputation.
The team at Recumbentcycle really knows their stuff when it comes to recumbent bikes. They helped me find the perfect model for my back issues and the fitting process was thorough. Only minor complaint is that delivery took a bit longer than expected, but the quality of service made up for it.
The team was friendly and helped me understand the differences between various recumbent models. Wish they had a few more options in stock, but what they had was quality stuff.
Found exactly what I was looking for here. The staff took time to understand my needs and didn't try to oversell me.
Quality service and they clearly know recumbent bikes inside and out. The consultation was detailed and helpful. However, their prices are definitely on the higher side compared to what I've seen elsewhere. You're paying for the expertise, which may be worth it depending on your situation.
They definitely know recumbent bikes well and gave good advice. The problem was everything took much longer than promised. What should have been a week turned into three weeks.
The technical knowledge is there and they did help me solve my bike fit issues. Communication could be better though - had to follow up multiple times to get updates on my order status. The end result was good but the process was frustrating.
Cannot recommend them enough! They went above and beyond to make sure I got the right recumbent bike for my specific needs. The staff is incredibly patient and knowledgeable. Yes, it costs more than buying online, but the personalized service and ongoing support make it worthwhile. Will definitely be back for maintenance and upgrades.
Good customer service and they have a nice variety of bikes to choose from. The test ride process was well organized. Installation went smoothly too.
Came to them with a unique situation and they really went the extra mile to find a solution. Their creativity and willingness to work with me was impressive. Top-notch service from start to finish.
Service was okay but nothing exceptional. They got the job done and the bike works fine. Just felt like it could have been more personalized given what I was spending.
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Recumbentcycle appears to be a business specializing in recumbent bicycles and related cycling equipment. The company likely offers sales, service, and support for recumbent bikes, which are designed with a laid-back riding position for enhanced comfort and reduced strain on the rider's back and neck. They may also provide accessories, parts, and maintenance services specifically tailored to recumbent cycling enthusiasts.
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Recumbentcycle receives a generally positive reception from customers, with many praising the knowledgeable and helpful staff who go the extra mile to ensure satisfaction. Reviewers highlight the outstanding expertise and personalized service, particularly in helping customers find the right recumbent bike for their needs. The selection of quality bikes is appreciated, although some customers wish for a broader inventory. However, there are notable criticisms regarding follow-up service, with several individuals expressing disappointment in the lack of timely communication after the initial sale. Delays in service and the need for multiple follow-ups are common complaints, which detract from the overall experience. Despite these issues, many customers still report solid experiences and fair pricing.
