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Purple logo

Purple Reviews

3.9166666666666665 out of 5 stars
3.9166666666666665 out of 5 stars
3.9
|Great|12 reviews

Last reviewed 4 days ago

TrustScore

3.9
3.9166666666666665 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
4
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

Review summary

Reviewers generally appreciate Purple's strong business expertise and the quality of their deliverables, often highlighting the team's ability to provide practical solutions and valuable insights. Many customers express satisfaction with the support received during implementation, noting that Purple has helped optimize operations and save costs. However, a recurring complaint is the disappointing communication throughout projects, with reports of unanswered emails and rescheduled calls, which detracts from the overall experience. While some consumers find the execution to be average due to coordination issues, others commend the thoroughness and professionalism of the consultants. Overall, Purple is recognized for its solid work and customer service, but improvements in communication are necessary to enhance client satisfaction.

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Based on reviews, created with AI

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See what reviewers are saying

Susan Anderson
Susan AndersonFeatured

4 days ago

3 out of 5 stars

Professional but room for improvement

Purple delivered solid work on our project management consultation. The final recommendations were practical and well-researched. However, communication could be better - sometimes took 2-3 days to ge... See more

Lisa Moore
Lisa MooreFeatured

4 days ago

5 out of 5 stars

Outstanding customer service

From start to finish, Purple exceeded our expectations. Their team took the time to really understand our business challenges before proposing solutions. The implementation was seamless and their ongo... See more

Joseph Martin
Joseph MartinFeatured

4 days ago

3 out of 5 stars

Mixed experience overall

The quality of Purple's work was good and they clearly know their stuff. Our main consultant was very experienced and provided valuable insights. However, there were some coordination issues between t... See more

Andrew Taylor
Andrew TaylorFeatured

4 days ago

4 out of 5 stars

Highly recommend for small businesses

As a small business owner, I was impressed by how well Purple understood our unique challenges and budget constraints. They provided practical solutions that we could actually implement without breaki... See more

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Susan Anderson
Susan Anderson
1 reviews•Experienced
Featured
5 days ago
3 out of 5 stars

Professional but room for improvement

Purple delivered solid work on our project management consultation. The final recommendations were practical and well-researched. However, communication could be better - sometimes took 2-3 days to get responses to urgent questions. The project finished on schedule but felt like it could have been smoother with more frequent updates.

Helpful?
Lisa Moore
Lisa Moore
1 reviews•Experienced
Featured
5 days ago
5 out of 5 stars

Outstanding customer service

From start to finish, Purple exceeded our expectations. Their team took the time to really understand our business challenges before proposing solutions. The implementation was seamless and their ongoing support has been fantastic. We've seen measurable improvements in our processes within just three months. Highly recommend for any business looking for genuine partnership rather than just a service provider.

Helpful?
Joseph Martin
Joseph Martin
1 reviews•Contributor
Featured
5 days ago
3 out of 5 stars

Mixed experience overall

The quality of Purple's work was good and they clearly know their stuff. Our main consultant was very experienced and provided valuable insights. However, there were some coordination issues between team members and we had to repeat information multiple times. The end result was satisfactory but the process was more frustrating than it needed to be.

Helpful?
Andrew Taylor
Andrew Taylor
1 reviews•Contributor
Featured
5 days ago
4 out of 5 stars

Highly recommend for small businesses

As a small business owner, I was impressed by how well Purple understood our unique challenges and budget constraints. They provided practical solutions that we could actually implement without breaking the bank. The ROI has been excellent and their ongoing support gives us confidence as we continue to grow.

Helpful?
Linda Garcia
Linda Garcia
1 reviews•Contributor
5 days ago
5 out of 5 stars

Exceeded expectations

Absolutely thrilled with Purple's performance. They transformed our operational efficiency and helped us identify cost savings we never would have found on our own. The team was collaborative, creative, and genuinely invested in our success. Worth every penny and we'll definitely work with them again.

Helpful?
David Gonzalez
David Gonzalez
1 reviews•Contributor
5 days ago
4 out of 5 stars

Reliable and thorough

Purple has been our go-to for business process improvement for the past two years. They're always thorough in their analysis and present clear, actionable recommendations. The team is professional and meets deadlines consistently. My only critique is that sometimes their solutions can be a bit generic rather than truly customized to our specific industry needs.

Helpful?
Michelle Thomas
Michelle Thomas
1 reviews•Contributor
5 days ago
2 out of 5 stars

Disappointing communication

While Purple's final deliverables were decent quality, the communication throughout the project was poor. Emails went unanswered for days and scheduled calls were frequently rescheduled. The work itself was competent but the overall experience left much to be desired.

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Carol Thomas
Carol Thomas
1 reviews•Contributor
5 days ago
4 out of 5 stars

Solid work with minor issues

Purple completed our organizational restructuring project successfully. The consultants were knowledgeable and the final plan was well-structured. Implementation support was helpful too. Only downside was that the project ran about two weeks over the original timeline due to some miscommunication early on.

Helpful?
Richard Davis
Richard Davis
1 reviews•Contributor
5 days ago
4 out of 5 stars

Good value for money

Purple helped us optimize our supply chain management and saved us significant costs. The consultants were knowledgeable and the final report was comprehensive.

Helpful?
Ashley Jones
Ashley Jones
1 reviews•New Reviewer
5 days ago
5 out of 5 stars

Excellent service and support

Purple has been handling our business consulting needs for over a year now and I'm consistently impressed with their professionalism. The team is responsive, knowledgeable, and always delivers on time. Their strategic insights have helped us streamline operations and increase efficiency by about 20%. Only minor complaint is that their initial onboarding process took a bit longer than expected, but the quality of service more than makes up for it.

Helpful?
Sarah Martin
Sarah Martin
1 reviews•New Reviewer
5 days ago
5 out of 5 stars

Great results, fair pricing

Very satisfied with Purple's business services. They helped us restructure our workflow and the results speak for themselves.

Helpful?
Michelle Perez
Michelle Perez
1 reviews•New Reviewer
5 days ago
3 out of 5 stars

Good expertise, average execution

The Purple team clearly has strong business expertise and provided valuable strategic insights. However, the project management aspect could use improvement - there were several missed deadlines and the final presentation felt rushed. The content was good but the overall execution was just okay.

Helpful?

Frequently asked questions for Purple

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The CrowdTrust Experience⭐

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About Purple

Purple is a business services company that provides professional solutions to organizations across various industries. The company offers consulting, operational support, and specialized services designed to help businesses improve their processes and achieve their operational goals. Purple works with clients to deliver customized business solutions tailored to their specific needs and requirements.

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Category

Business Services

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