Over a year ago
Fantastic and professional company. From quote to completion. On time, excellent follow-up to ensure that my system worked perfectly, and I was happy. l highly recommend this company
Over a year ago
Pure Electric were efficient, with excellent communication and prompt service and follow up!!
Over a year ago
The whole process was top. Request for quote; a prompt answer Order taking: correct and well documented preparations: good communication to make sure installation would be without any hazards. Install... See more
I highly recommend Pure Electric. After having issues with our heat pump hot water, Matthew was able to give me some simple diagnostic things to do in order to pin point the issue, and in our case, it fixed the problem. He was friendly, helpful and offered fantastic service. We will definitely be looking to deal with Pure Electric in the future, both with product purchases, and any services we may need.
I could not be more impressed with the service from Pure Electric. The whole process of quoting, purchase and scheduling occurred over a weekend. The installation was seamlessly completed by 3 PM that Monday. Totally professional and fantastic attention to customer needs. Well done!!!
Fast, friendly and professional service. Would highly recommend.
We engaged Pure Electric to handle our all-electric heating and cooling for a new build. Matthew and his team provided a commendable service starting with an in-depth specification based upon our NatHERS rating (7.4*) and local climate data rather than a one size fits all formula for calculating the necessary heating & cooling capacity required. Pure Electric's communication was clear and prompt, and their engineer was on-time, helpful and provided a neat installation of 3 split systems.
Fantastic. Came when they said. Best quote. Quick, quiet, clean. System fabulous.
I contacted Pure Electric on a Sunday when and hear back from them same day. They were able to come & install the following day which is very important when you have 5 adults ! We had another brand heat pump that never worked properly so we were a bit apprehensive installing another one but its been amazing so far. I like the way it will use the solar energy my panels are generating reducing costs even further. Service wise, there was lots of communication & both the plumber & electrician were prompt & professional. Very happy & highly recommend!!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Pure Electric is an Australian company specializing in providing efficient electric home solutions. The company offers a diverse range of products, including battery storage systems, solar photovoltaic (PV) installations, heat pumps, and electric vehicle chargers. Notable brands featured in their offerings include Tesla, Daikin, Sanden, and Zappi, catering to both residential and commercial clients seeking sustainable energy solutions. Targeting environmentally conscious consumers, Pure Electric aims to facilitate the transition to an all-electric lifestyle. Their product range also includes energy-efficient appliances such as the Methven Kiri Satinjet showerhead, promoting water conservation alongside energy savings. With a focus on innovation and quality, the company is positioned to meet the growing demand for renewable energy and electric home products in Australia.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.
Reviewers consistently report positive experiences with Pure Electric. Customers often highlight pure, electric, pure electric, service. Overall sentiment is strongly positive with an average rating of 5.0 stars across 106 reviews.
