Amanda
1 reviews•New Reviewer
almost 3 years ago
Heather was great
Heather was great! She was on time, professional and by the book. She was also very nice!
Helpful?
TrustScore
4.7
Excellent
203
10
2
2
14
231 reviews in total
Over a year ago
I tried several different online providers before I found Premium Health, and what a huge difference. Premium Health's service, quality, and personal attention have been outstanding. I can't say eno... See more
Heather was great! She was on time, professional and by the book. She was also very nice!
I went on google to find a place to take a Covid test and it was free with insurance. When I realized it was an urgent care I asked if they took my insurance due to me being sick and congested which I figured I had a sinus infection( which I did) no one was in the office so I was in and out. The staff greeted me and everyone was so nice. The inside and back was clean and my Covid test came back and I also took a PCR which I received my results the very next day . You can be seen for anything at that office which is amazing. I was able to get my Covid testing and doctor visit out the way which is a good thing . I was on my way to urgent care next but it saved me a trip . They emailed my pharmacy and it was ready by the time i pulled up.
I had a great experience with premium Health today. I could make appointment for Covid test very quickly and every body acted very professionally and I will get the PCR test result in less than 24 hours. The Antigen test result came within a few hours. I highly recommend Premium Health.
Each time we had very pleasant experiences. Technicians were always on time and pleasant.
Thank you for another positive experience from the medical rep/nurse at the location to the doctor virtually!
Efficient pre check in process. Tech had clean, organized setup to obtain samples. Results were professionally reported on a timely basis . dr Magic was kind, caring and concerned. Five stars!!!
They were professional, kind, responsive, and quick with the diagnosis!
Tests and testing sites have been very accessible to me and my family. Unfortunately my boyfriend got covid, and then my mom, then my dad, but not me!! Through all our various fluctuations of covid and contagion periods and anxieties, premium health ktown has been there for us! This ktown location is only a couple blocks from us and we can always make same day appointments. I also love their “home test” feature, in which a premium health nurse comes to your home and issues you a test!
Easy appo, Fast procedures and the kind attitude of the nurse❤️
Great service. Only thing I would like to see is to let people know that this is a mobile operation. I just happened to run into the person who was giving the test by accident. Other than that it was smooth sailing.
I just want to say I wasn't feeling well at all. I reached out to my local retailer WG and the service was horrible. Having an open mind at 3pm on a Saturday trying to get an immediate test I was able to locate Premium Health and in minutes had a location within 6 miles. I was instructed to exact location and the vehicle had the blue and white logo making it as easy as 123. I was guided by a lovely personality Ava. Very kind and patient. Most appreciated! I happen to work in Pasadena and was able to drive less then a Mile more and provide my feedback to get the needed sick time off. I felt very confident knowing I had the extra Mile with Premium Health.
Professional, fast, and easy. Thanks 😊
The staff was very knowledgeable and friendly.
Nurse was very nice.
It’s very efficient and convenient, the technician is knowledgeable and kind. We really appreciate that your company provide this service.
Very efficient and helpful.
Very professional service and very convenient parking and location.
Great experience overall. I was running late, but they still took me and the result for both the 15 mins and the pcr came in a timely manner. I will use their service again.
Amber was great! She was personable, professional & very competent. She made it a very stressful-free and easy procedure. Easy peasy! Also, the results came back very quickly!
Every thing was so professional and on time. And the location was great and the parking was convenient. I had a great experience with premium health.
Based on analysis of 16 reviews rated 1-2 stars for Premium Health
“The reviews must be fake”
“So you will be put on a subscription that will automatically charge your original payment form every month for $275 (...”
“Extremely poor customer service”
“BUYER BEWARE Do NOT order from this company”
“I called once I realized they charged my card for a second time in the amount of $275 and they are refusing to refun...”
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Premium Health is a healthcare provider that specializes in delivering personalized online medical services to patients across the United States. The company offers a range of healthcare solutions, including telehealth consultations, at-home testing, and IV hydration therapies. Premium Health emphasizes accessibility and affordability, making their services suitable for a diverse patient demographic, including those seeking immediate care for sick visits, weight loss programs, and wellness treatments. The company's offerings are designed to address various health needs, such as fatigue, hydration, and immune support. Patients can benefit from treatments like NAD+ therapy, Myers Cocktail, and specialized IV therapies tailored to enhance health and vitality. Premium Health accepts multiple insurance plans, including Medicare, ensuring that their services are financially accessible to a wide audience. With a focus on convenience and personalized care, Premium Health aims to empower individuals on their health and wellness journeys.
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Reviewers consistently report positive experiences with Premium Health. Customers often highlight premium, health, premium health, great. A minority mention drawbacks around medication, months, company, vial. Overall sentiment is strongly positive with an average rating of 4.7 stars across 231 reviews.
