P&O Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
It was just a lovely cruise. There was everything we wanted and being very much older, plenty of time to relax if needed. The staff are amazing, respectful and welcoming. The Baltic cities are wonderful sights and the talks by Dave Wright were inspirational and riveting. We went to every one. Loved every minute
The staff are at a different level. Just faultless.
What a beautiful ship, staff, food, drink, rooms the whole experience was memorable, my first cruise and a fantastic experience with great and beautiful locations visited in Norway.
Have recently returned from PO Britannia 10 anniversary cruise of the British Isles which we had been really looking forward to as it was visiting places we haven't been to before, although disappointed they cancelled our trip to Edinburgh. The cruise got off to a bad start for us it took nearly two hours from dropping our luggage off to actually get on to the ship (usually takes 20-30 mins) so was not happy it was exhausting and would have put of off if it was our first cruise. Luckily it all improved from then on and we had a fantastic and relaxing cruise. Food excellent and staff very friendly in particular Akrita and Stanley from the Meridan restaurant and Jenson our cabin steward. Britannia certainly pulled the stops out with the entertainment this cruise it was spectacular on deck and in theatre, you had to queue early to get a seat in theatre even though they did 3 shows a night it was full half an hour before show started. We did three shore excursions with PO and all where very good with knowledgeable guides on the coaches and the shuttle bus in other places was well organised. Sort the boarding out and back too 5 stars next time.
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Excellent cruise on Azura, couldn’t fault anything, amazed at the organisation by P&O, everything is thought of and is second to none. Thank you all
Date of experience: May 17, 2025
I would highly recommend going on a P&O cruises Iona is a stunning ship and everything about my holiday was amazing
Date of experience: May 17, 2025
We had a super time on our P&O cruise to Norway! The entire experience was smooth, enjoyable, and well organised. The ship (Iona) was comfortable and well-maintained, the crew were friendly, professional, and always ready to help. Norway’s stunning scenery, especially places like Olden, took our breath away. Each day brought something new to enjoy, both on board and ashore. A truly memorable holiday that we’d happily do again!
Date of experience: May 17, 2025
First cruise 🚢 went on The Iona . Very clean , pleasant friendly crew and plenty to see and do. Thank you 🤗
Date of experience: May 17, 2025
We travelled to the Norwegian Ffords for a week on the Iona. The ship is brilliant. The staff are exceptional. Work very hard and always willing to help. Plenty of choice of things to do each day if you wanted to. Food was exceptional especially on speciality nights which you have to pay for. Worth every penny. Food available all day if you wanted it.
Date of experience: May 17, 2025
Norway fjords - what a fantastic week. P&O we’re amazing. Iona a beautiful ship
Date of experience: May 17, 2025
Travelled to Norway on the stunning iona. The holiday was a delight from start to finish. I don't have 1 negative thing to say. I travelled as a single parent with mobility issues. But I had no problems. It was a dream holiday that exceeded all expectations. The staff are truly wonderful. I don't have enough words to describe how amazing the trip was.
Date of experience: May 17, 2025
We have just arrived home from a cruise on P&O Iona to the Norwegian Fjords. A beautiful ship with lovely staff and fantastic cleanliness.
Date of experience: May 17, 2025
It was the most amazing holiday from start to finish. So easy to embark and disembark the ship. Food wonderful, entertainment great, crew so helpful and polite. Will definitely go with them again.
Date of experience: May 17, 2025
Beware how P&O sells this Cruise I am so angry and disappointed with P&Os Complaints Process as previous emails if this is not misrepresentation please let me know what is ???????????????? I DO NOT APPRECIATE BEING DECEIVED My booking shows Toulon then like everyone else you send a email its changed now going to Lav Seyne Sur Mer then you have the audacity to advise if you want to go to Toulon there is a boat that for £20 each will take you to Toulon which we was due to go to when booking I have discovered Toulon cannot accommodate large ships like the arvia which P&O must have known before putting it on the itinerary this goes back a while according to the reviews P&O have used tenders for the last few years Please see reviews below Cruise Critic CommunitY All Activity Home Categories Cruise Lines “P – Z” P&O Cruises ( UK ) Port changed from Toulon to La seyne sur mer Port changed from Toulon to La seyne sur mer Vampiress88 By Vampiress88, March 12 in P&O Cruises ( UK ) ShareFollowers15 1 2 3 4 Next Page 1 of 4 Vampiress88 Vampiress88Great ReviewRare 1.9k January 11, 2019 The moon #1 Posted March 12 Just had an email for the cruise in less than two weeks that we have changed port on p&o Arvia - but it’s ok cos we can pay £20 per adult and £10 per child to still get to Toulon. im miffed if im honest. This was one of the only new ports for us to try. might have to look for alternatives to do that day and glad I haven’t booked anything independent MarieO23 MarieO23 6 April 26, 2014 #2 Posted March 12 Hi Just had the same email for the April 27 th 2025 sailing . Wonder why cannot use the tender boats to get us across ? Not good you have to pay £60 as a family to see Toulon . dronnygirl dronnygirlHoliday SharingRare 1.7k April 5, 2009 NE Derbyshire #3 Posted March 12 Wow that's a bit naughty. Same happened to us in October, we were with Marella and there was no charge for the tender. Toulon is a Naval dock so it looks as though all sailings will be going to La Seyne. It's quite a nice ride across the bay and it's on a French boat not ship tenders. A nice easy day is to go to the tourist info in Toulon (by the market) and ask them for tickets to Mont Faron. Can't remember the price but it wasn't much. They sell you a bus/cable car ticket and point you in the direction of the bus stop. Ask the driver to put you off at the cable car. The bus journey is only about 15 minutes. There are beautiful views of the bay and there are walks at the top as well as a cafe and small WW11 museum. Like 1 Thanks 1 janny444 janny444 2.1k March 31, 2010 Lancashire... UK #4 Posted March 12 We have had the email too...our cruise isn't until June 2026...looks like the change is permanent ...wondering why the change...could it be because of permanent operational reasons !! Like 1 Vampiress88 Vampiress88Great ReviewRare 1.9k January 11, 2019 The moon Author #5 Posted March 12 On 3/12/2025 at 1:25 PM, MarieO23 said: Hi Just had the same email for the April 27 th 2025 sailing . Wonder why cannot use the tender boats to get us across ? Not good you have to pay £60 as a family to see Toulon . I think it’s a bit wrong really. It’s not like we can cancel the cruise even if we wanted to, we’ve paid select fare not saver also but I suppose they will just say it’s their right to change ports. I just don’t think they should be charging people for it. Had it have been before full balance then I wouldn’t have had as much of a gripe. showingdiva showingdiva 979 July 24, 2014 #6 Posted March 12 Is it the size of Arvia? I don't mean in terms of passenger numbers, but the actual size of her, and whether Toulon has become one of those Mediterranean ports that are limiting cruise ships. Looking at Toulon's schedule in 2025, she's the largest that was due to dock there by some considerable margin. Fraann Fraann 77 June 6, 2024 Southampton #7 Posted March 12 Had the email too for our cruise in under 3 weeks time. I’ve already checked in online. I’ve never heard of the replacement port and the ‘nominal’ fee to take the boat transfer is £20 each. I don’t call that nominal if a family want to go. Has anyone been to La Seyne-sur-Mer?
Date of experience: May 17, 2025
