P&O Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
It was just a lovely cruise. There was everything we wanted and being very much older, plenty of time to relax if needed. The staff are amazing, respectful and welcoming. The Baltic cities are wonderful sights and the talks by Dave Wright were inspirational and riveting. We went to every one. Loved every minute
The staff are at a different level. Just faultless.
What a beautiful ship, staff, food, drink, rooms the whole experience was memorable, my first cruise and a fantastic experience with great and beautiful locations visited in Norway.
Have recently returned from PO Britannia 10 anniversary cruise of the British Isles which we had been really looking forward to as it was visiting places we haven't been to before, although disappointed they cancelled our trip to Edinburgh. The cruise got off to a bad start for us it took nearly two hours from dropping our luggage off to actually get on to the ship (usually takes 20-30 mins) so was not happy it was exhausting and would have put of off if it was our first cruise. Luckily it all improved from then on and we had a fantastic and relaxing cruise. Food excellent and staff very friendly in particular Akrita and Stanley from the Meridan restaurant and Jenson our cabin steward. Britannia certainly pulled the stops out with the entertainment this cruise it was spectacular on deck and in theatre, you had to queue early to get a seat in theatre even though they did 3 shows a night it was full half an hour before show started. We did three shore excursions with PO and all where very good with knowledgeable guides on the coaches and the shuttle bus in other places was well organised. Sort the boarding out and back too 5 stars next time.
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We have recently returned from a fantastic 7 night cruise on P&O Ventura to Spain, Portugal and France. Whilst one of the fleet’s older ships, Ventura offers wonderful, friendly crew, a spotlessly clean environment (both the public areas and the cabin), fast, well organised embarkation and disembarkation and fantastic communication from the Capt. The itinerary for this particular cruise was fantastic with a multitude of fantastic shore excursions to choose from or help with planning your own exploring. I highly recommend.
Date of experience: May 10, 2025
Just back from a Norwegian Fjords cruise with P&O on the Iona. What a fantastic experience. Highly recommended.
Date of experience: May 10, 2025
First time on a cruise and I really couldn’t find fault.It was a wonderful experience from start to finish and I would definitely recommend.
Date of experience: May 10, 2025
Was a bit worried at first as this was my first cruise, but I needn't have worried!! From the moment I dropped my case off to when I disembarked 7days later, everything went smoothly! Although the Iona was a large ship, getting around was easy & everything was well signed. The food was excellent & there was always a great choice to choose from. The evening entertainment from Pulse was always great. Special thanks to Danilo, Pulu & Sanij from the Club House who were always polite, friendly & always made sure my glass of Moretti was always full! The rest of the crew were also very friendly, polite & welcoming!! I've returned home with some great memories! Savings permitting, I hope to be booking a second cruise soon!
Date of experience: May 10, 2025
US
Just returned from the Norwegian Fjord cruise. Absolutely fantastic. Nothing was too much trouble for the staff and they worked hard to change our fixed dining to freedom after the first night. The food was delicious and the buffets were excellent with huge choice. We saw the magic show and comedian and both were fantastic. Our balcony room was a perfect size and we found the ship immaculate. Loved the formal evenings particularly the first one. Booked another cruise for 2027 while on board and the staff were really helpful in us chose if the right room. Can’t wait for our next one.
Date of experience: May 10, 2025
We have just returned from a 7 day cruise with P & O to the Norwegian Fjords. My husband is disabled so uses a wheelchair. We had a fantastic time. I cannot fault anything. The crew were outstanding, nothing too much trouble as things can be difficult for him. The ship was comfortable and food very nice. Plenty to do to keep us entertained. Also beautiful destinations and shore experience team very helpful.
Date of experience: May 10, 2025
