P&O Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
It was just a lovely cruise. There was everything we wanted and being very much older, plenty of time to relax if needed. The staff are amazing, respectful and welcoming. The Baltic cities are wonderful sights and the talks by Dave Wright were inspirational and riveting. We went to every one. Loved every minute
The staff are at a different level. Just faultless.
What a beautiful ship, staff, food, drink, rooms the whole experience was memorable, my first cruise and a fantastic experience with great and beautiful locations visited in Norway.
Have recently returned from PO Britannia 10 anniversary cruise of the British Isles which we had been really looking forward to as it was visiting places we haven't been to before, although disappointed they cancelled our trip to Edinburgh. The cruise got off to a bad start for us it took nearly two hours from dropping our luggage off to actually get on to the ship (usually takes 20-30 mins) so was not happy it was exhausting and would have put of off if it was our first cruise. Luckily it all improved from then on and we had a fantastic and relaxing cruise. Food excellent and staff very friendly in particular Akrita and Stanley from the Meridan restaurant and Jenson our cabin steward. Britannia certainly pulled the stops out with the entertainment this cruise it was spectacular on deck and in theatre, you had to queue early to get a seat in theatre even though they did 3 shows a night it was full half an hour before show started. We did three shore excursions with PO and all where very good with knowledgeable guides on the coaches and the shuttle bus in other places was well organised. Sort the boarding out and back too 5 stars next time.
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First the 'bad things'. Yes the ship was packed but the only place you really witnessed it was round the pools and outside bars... well it was hot and sunny and we're all on holiday. Now the good bits... Captains updates - informative and very funny, brilliant, friendly crew and staff - always helpful when needed, beautiful restaurants - nice staff and great food, brilliant shows, good bars, good choice of shore visits, embarkation and disembarkation - quick and easy, all in all perfect.
Date of experience: July 20, 2025
We've never been on a cruise before but we thoroughly enjoyed it and would definitely book another. It was very relaxing. Norwegian fjords were beautiful. Although large number of passengers we didn't feel the ship was too busy
Date of experience: July 20, 2025
Crew that made you feel cared for and special. Entertainment that was brilliant. Variety of food and entertainment but also quiet places where you could just sit and read/ play cards or board games with no noise to contend with
Date of experience: July 20, 2025
We travelled on Iona to the Norwegian Fjords. A beautiful clean ship with a very hardworking crew. Food and drink excellent. Lots of entertainment and good shows. The Fjords were amazing and we have great memories of our week
Date of experience: July 20, 2025
US
Just returned from a week on Iona visiting the Norwegian Fjords, absolutely stunning and weather was brilliant we couldn't have asked for better. Iona is a stunning ship plenty to do and staff on the ship were brilliant, they do a fantastic job each and every one of them.
Date of experience: July 20, 2025
Iona was a lovely ship and the Norwegian Fjords are incredible. Highly recommend the holiday.
Date of experience: July 20, 2025
Great experience the Iona is one hell of a ship to travel on, we had amazing weather in Norway so very lucky the only worrying part was the Loen skylift experience which was scheduled to finish at the all onboard time we were 30 mins late holding up the ship yes we were clapped and boo’d onboard through no fault of our own ! Other than that really really good 🛳️☀️🍺
Date of experience: July 19, 2025
US
Just returned from a 7 night stay on Ventura visiting Porto, Lisbon, Vigo and Guernsey. What an incredible holiday!!! This was our first cruise and with two young children and we'll certainly be booking with p&o again, everything was just amazing. The staff, the entertainment, tbe activities, the shore excursions, the food, the ship, the rooms, we honestly had the best time and will recommend it to everybody we know!
Date of experience: July 19, 2025
