PLS Solicitors Reviews

Pls excellent , Matt, will and Lydia, thank you all for you're support, help and advice during the sale of our home and purchase of the next, we had a few blips to start with but was sorted out no problem, everything explained and Lydia helped me with the portal. Thanks again Matt for youre patience , gay & john

Excellent service throughout the purchase of our house. They supported us throughout the processing and made it seamless. Thanks for your help ,I will recommend you again and again. You are the best. REFERENCE:659849

I am still going through the conveyancing process with my property purchase but am finding the portal extremely frustrating; documents are duplicated (or even triplicated) on the file making it impossible to navigate, some are presenting as 'not signed' and therefore require action but, when I have spoken to my case handler, she has said she has received the signed documents 7 times! When it has come to the searches and answers to enquiries, I have had to request these from the case handler via email because they are not on the portal (even though I am told they have been uploaded) and, when I do eventually see an update has been added to the portal, the document is usually dated around 5 days prior to the upload date! On top of all of this, I now cannot access the portal at all so assuming it is down but have not been able to get any further information on this. On a positive note, my case handler has answered all of my questions via email (usually) quite quickly and has provided all paperwork that is missing from the portal. I'm not very well informed of updates unless I push for them but with some prompting I do eventually receive the information I require.

We were advised to use PLS by persimmon at the start of proceding and I have zero complaints. We had a Swift deadline for completion due to a family issue and a holiday we had booked and PLS helped get that done. Had regular updates and could phone and speak to a member of the team whenever I needed. I have spoken to other people who used their own solicitors and its taken much longer and more painful to get things completed. Very happy we chose to use PLS.

Very pleased with the service I received from PLS. Kelly and her team were extremely professional, helpful and knowledgeable throughout the process. My completion was littered with problems due to external factors, but PLS managed to get completion done on time

Rhianne Tyrrell from PLS Solicitors helped us for the purchase of our house and would highly recommend her. She made the process straight forward. She is very professional ,helped with what we needed and kept us updated regularly.Highly recommend her. Thank you Rhianne.

Huge huge thank you to the PLS team and the 2 ladies taking care of my case Clare and Alex. Both so helpful, professional and efficient, it was my first time buying a house and they made everything so easy and stress free. PLS are always on hand to respond to any questions quickly and they are always at the end of the phone. They turned my case around in little over 2 months which I was super impressed with. Thank you for everything Clare, Alex & PLS solicitors!!

As a first-time buyer in the UK, I couldn’t have asked for a better experience than the one I had with PLS Solicitors. The entire process can feel overwhelming, but the team—especially Lucy Hubbard and her colleagues—were incredibly supportive, responsive, and efficient from start to finish. Lucy’s team guided me through every step with clear communication and patience, answering all my questions and keeping me updated throughout. They were proactive, always one step ahead, and made what could have been a stressful experience feel straightforward and manageable. I truly appreciate their professionalism and dedication. Highly recommend PLS Solicitors, especially for anyone buying their first home!

We instructed PLS to oversee both the sale of our property as well as the purchase of our new build property via New Homes Group. We were assigned William Kerrs-Farmer and his team for both and they were exceptional from start to finish. William kept us updated at every step and both him and his team went that extra mile to ensure deadlines were kept to and met, even during a difficult and indifferent set of circumstances in the final week's.

I had heard such horror stories from friends about their experience with Solicitors but working with Sean has been the complete opposite. Sean has been responsive and never made me feel stupid when I have asked 'first time buyer' questions. Much appreciated, I would use again.

As first time buyers everything was pretty daunting but Sean and his team made everything simple and was as little stress as possible

The whole process was delayed! We’ve went with them as the current developer not going to name names, suggested they work with them. We’ve ofc had to pay in advance for a service…sent out documents, 4 weeks later L K Team has not replied or acknowledge emails. I’ve explained I’ve got overseas money, no one cared. Until I’ve made an informal complaint things stated to move….on my money, on our time the whole process just stood still 5 weeks within initial start! Cherry on top we have paid up to 75% of the bill which would mean upon completion we’d pay 25%. That was not the case we had other costs added in at 100% in the last bill like passport check, etc which were the initial thing checked when we started. We ended up paying more that the average, as I’ve had to translate documents the next day so I can get the ball rolling. You cannot just add costs at end of the bill when we paid 75% of ur initial costs! When I’ve raise this- I haven’t gottten a reply just they you need to pay, as we done exchange and there was no turning back! Unsure how other people had a great service - I for once! Never been contacted by them - as I see they do when complaints are raised! Never had an explanation about the 100% added cost to a 75% of what we already paid. We were never made aware that completion will have a service charge to pay in advance…just surprise on the last bill.

Friendly, helpful and efficient. We couldn’t have asked for a better service. They helped make the whole process of moving house run smoothly.

Dalia was absolutely amazing throughout the entire home-buying process! Her professionalism, attention to detail, and constant communication made everything run smoothly from start to finish. She was always available to answer questions, kept everything on track, and made what could have been a stressful experience feel easy and seamless. I couldn’t have asked for a better person to guide me through such an important purchase. Highly recommend Dalia to anyone looking to buy a home — she’s the best!

As a first time buyer, the idea of dealing with mortgages and contracts and everything else involved was quite scary. However Kelly and her team made the whole process easy and straight forward. They took care of everything and kept me updated throughout. They were polite, professional and Informative, working in a timely manner. From the day I found my new house to the day I completed was just under 3 months, which is amazing.. Thank you again to Kelly and her team for all the amazing work you have done and all the support you have given me throughout this process, you made it easy and stress free. Definitely recommend this company.... 😃

As first time buyers we were told that the normal turnaround time from offer to completion on a mortgage can take about 2-3 months, however the seller needed turnaround within 28days. Craig and his team of solicitors worked tirelessly on our file with quick response rates and someone was always available to assist. And we were able to complete and receive the keys to our new home on day 28 of the transaction. Everything was done online and I will recommend PLS any day.

We were first time buyers and pls walked us through each step with full support and clarity. We never felt like what step is next? They kept us fully updated. They kept everything clear and up to date. They were so supportive till the end. We appreciate their great service

Incredible performance - more than 1 year passed, still no news upon purchasing a house, documents are not finalised.

I can only tell good things about PLS solicitors. From start to finish me and my partner had no problems. Amy and her team worked on our case very smoothly and efficiently. I highly recommend.