Nexpay - a banking partner that puts your business first Reviews

Reliable partner with good quality of services. Highly recommend.

Great experience using Nexpay, higly recommended. Special thanks to Rihards Gailis who made the onboarding process smooth and easy! He is a real professional asset of Nexpay! Thank you again !

I want to thank everyone from Onboarding Team for caring for us during the process. Special thanks to Helmut for his professional approach, fast replaying, and patience! It was supportive.

Clear compliance process with helpful and friendly compliance team

Reasonably priced financial service with good customer support.

We also have a great experience using Nexpay. And I would also add that we have the best manager Rihards Gailis. Thanks a lot for your help Rihards.

My experience with Nexpay is very positive! Fast response, very qualified personnel, strict KYC and AML. I can recommend Gerhard as your account manager!

I have recently opened a new account with Nexpay and my overall impression is extremely positive. First of all, it's been probable one of the most thorough (in terms of compliance) processes. This is a good sign the team does indeed strive hard to keep the quality and be a legit service which makes me trust them. Communication-wise, the team has been very kind and helpful and have pretty much answered all my questions (and I did bombard them with questions :)). Special thanks to Helmut Gerhard (account manager) for being so much helpful.

Although the signup process was quite lengthy it was clearly worth the wait. The service offered by NexPay is a unique one and helps us grow our business. The API is also extremely easy to use. Once you open the account their team is always there to answer any support questions you might have.

A business account for our company was opened very quickly.

The team is great ! The onboarding process was super quick. They are the best ! thanks a lot ! :)

Avoid with all costs! After they charged extra for opening an account, it not even passed much time and they start to suddently freeze funds in a COMPANY account, not person. The entire activity its just dead for my company. I need to note that all my company accounting it's up to date, I pay all the taxes to the government and I have a real business. They don't reply for almost 3 weeks, I have requested explanations, I simply cannot run my business, I already lost money and contracts because I have trusted NexPay scamming services. I have also asked for my account to get closed, as well they ghosted out! Can't reach to no one. They are a true scamming e banking provider, avoid with all costs, expensive and they will make you a lot of troubles! Don't trust some of the most probably fake reviews over here ( as you can see most of their reviews are from a new 1 review account and not verified account) or from some guys who only transfered 10euro s on their bank account. They are a fraud and I also complained to the Bank of Lithuania about them. They are unable to send a single message for weeks, I've sent a lot of messages to them but with no reply, and they just freeze the accounts without no reason when they like it. Can you imagine what some frustrated persons work here and what a low quality peoples in life they are?

This is a serious company that takes compliance to the next level, for as it happened to me, this could mean some delays in the onboarding process but it's a reasonable tradeoff if you consider that this might mean smooth cooperation after. The team is engaged in helping and solving their customer's problems. The fact that it functions as a bank gives you extra peace of mind.

I've been working with Helmut for a few months and he's wonderful! Great service :)

Great support during the onboarding process, I'm sure this experience will continue while starting to use the service.

Great onboarding experience for our B2B solution. Very responsive team and special thanks to Helmut G. for pushing the onboarding process through in just a few weeks!

Firstly Helmut is an absolutely amazing asset to the team he is so supportive and positive throughout the onboarding . The onboarding is extensive however this reassures me that they are extremely compliant and safe as our research suggested ! The crypto fiat services they offer are impressive, they also have some exciting developments on the horizon too . Very happy to have an account with them :)

Absolutely great customer service. I think one of the best digital asset-friendly EMI from the baltic countries. The team deserves 10 stars. One thing they definitely needs to consider though is SEPA instant transfer, which as far as i am aware they working on it.

For companies working on blockchain or crypto, traditional banking can be a challenge. The Nexpay service is specifically targeted at companies like metaspan.com. Their KYC process is rigorous and thorough - and can take some time to clear. We appreciate the efforts of the account manager Helmut Gerhard who worked with us every step of the way and kept the process moving along. We are happy to have our IBAN account with them. So, why only 4 stars? On occasion we had technical issues with the paynexpay.com web site where we could not login. There were resolved eventually, but it took more than a day.

Great customer service and attention, special thanks to Helmut for his assistance throughout the onboarding process and beyond. Well done!