Nexpay - a banking partner that puts your business first Reviews

Nexpay offers a reliable service tailored for businesses needing a banking partner, especially in challenging regulatory environments like blockchain and crypto. While they maintain rigorous KYC and compliance processes, which might delay onboarding, their support team, including Helmut Gerhard, is helpful and engaged. Despite occasional technical issues with their website and pending UI/UX improvements, they generally provide efficient payment services and feel trustworthy. However, the experience isn't flawless, justifying a 3-star rating.

Received a contract from Next pay saying I’d opened an account… totally fraudulent!! Says it was opened with an online signature… more fabrication, How can they not make checks on applicants I’m disgusted !!

Thank you to the NexPAy support team for helping me open an account. The support team answered all questions and explained every request in detail.

Nexpay appears to be a very convenient electronic payment solution. Dilobar from client service was very helpful in navigating the KYC/AML requirements.

Excellent services and great customer support! We are working together for more than 2 years already and everything is great! I strongly recommend NexPay!

I am consistently impressed by the level of attention and support provided by their customer care team. Their dedication to ensuring customer satisfaction is truly commendable.

Nexpay is our main bank. We have been using them for a long time. Everything is at the highest level - from the work of the service (its simplicity, clarity and convenience) to excellent service. Very happy with the prices. Sincerely from Niko Technologies.

Good team agile and friendly, the process was done quickly and professionally, now we have to start the business, we hope to continue the service as good as so far. Thank you NEXPAY TEAM

Great Servise! Fast, transparent and efficient

Nexpay is a great payment solution where communication goes well and the needs of customers heard. Special thanks to our Account manager Renate Mikelsone for help and issues resolution.

We appreciate their individual approach and efforts to help customers solve their issues. Good service.

We are very satisfied with the interaction with the bank via Internet banking. The interface is simple and intuitive. The support service works clearly and does not cause complaints.

Renate Mikelsone is a kind and cooperative relationship manager

Good and reliable partner in terms of a banking account. They have a fast, straight forward process and a very friendly and helpful staff.

Highly recommended

I have only positive experience with our account manager Renate and Nexpay in general. I rank Nexpay as the best payment institution for Crypto companies.

our experience with nexpay is very good we have received perfect service since the beginning. We as a company are looking forward to a long term cooperation with NexPay and we are sure that it will be so smooth for the next few years.

Good service, great support. Professional approach.

Great communication with the team who is very agile, also fast onboarding.

Fast onboarding and good communication. We received answers via email within 24h. Happy to work with Nexpay!